This document contains the resume of Sunkanmi Toyosi Akeredolu. It includes his personal details such as date of birth, languages spoken, hobbies, and contact information. His objective is to obtain a job in customer service, administration, or sales and marketing using his skills in customer service, administration, public relations, and problem solving. His areas of expertise include customer service, sales and marketing support, accounts skills, and computer knowledge. The resume also lists his work history from 2009 to the present in roles such as ticketing and reservations officer, data entry officer, and sales officer. It concludes with his educational qualifications from 2007 to 2011 in fields including accounting, ticketing and reservations, and desktop publishing

1. AKEREDOLU SUNKANMI TOYOSI
PERSONAL DETAILS
 Date of Birth :4TH , April 1986
 Languages :English (Speak, Read and Write)
 Hobbies :Reading, Listening to music, Travelling and Information Technology
 It Skills :MS Office Word, MS Excel, MS Outlook and Internet Explorer,
 Status :Single
 State of Origin :Ogun state
 Country :Nigeria
 Mobile :08028275241
 Email :sunkanmitoyosi@yahoo.com
OBJECTIVE
Dedicated and Hardworking, Customer service and administration with a passion in Customer
service, Admin, Personal Assistant, Sales and Marketing. Quick learner having strong public
relation and customer service skills, ability to interact with cross-functional departments, with a
high degree of professionalism, discretion and problem resolution capabilities. Ability to
diplomatically resolve problems and diffuse tension. Team-player, critical thinker, effective
planner, along with excellent communication, self-correspondence and interpersonal skills. With
the expert level in quality and productivity.
AREA OF EXPERTISE
 Corporate Relations  Accounts Skills  Team-Player
 Customer Service  Sales & Marketing Support  Cross Cultural Communication
 Excellent Interpersonal Skills  Computer Knowledge Skills  Problem-solver
 Invoice handling  Administration Skills  Customer Grievance Handling
EMPLOYMENT HISTORY
ABOVE THE SEA TRAVEL AND TOURS LTD January 2009
 Ticketing and Reservation Officer
 DATA Entry Officer
 Sales Officer
 Protocol Officer
ABBEY GRACE TRAVEL AND CHARTED June 2010
 Ticketing and Reservation Officer
 DATA Entry Officer
 Sales Officer
FIRST BANK PLC. July 2011
 PSO Officer
 DATA Entry Officer
 SALES Officer
 ATM Card issuer
 Mobile Banking Officer
 POS Terminal Machine (Supervisor)
 Customer Service Officer.

2.  Marketing Associate.
 Retails Support Officer
 Marketing new and existing customers
 Processingretail Loan and customer banking customer credit
 Plan and implement customer retention to drive management decision
 Gather customer – related information to drive management decision
 General correspondence and book keeping
 Monitoring inflow from small and medium scale business
 Develop sales strategies for the electronics product
 Ensure profitability of all product/ channels within the branch
 Market all bank products to customer.
DE-ROYAL PYRAMID NIGERIA LIMITED April 2015
 Account Assistant Officer
 DATA Entry Officer
 SALES Officer
 Marketing Officer
 Assisting in the daily recording into ledger/Invoice Handling
 Bank Reconciliation
 Stock Taken
 Handling of daily Cash Flow
 Receiving and deposit of incoming cheques to Appropriate Bank
 Ensuring that all company financial record are safely kept
EDUCATIONAL QUALIFICATION WITH DATES
 University of Ado, Ekiti (BSC in Accounting) 2011
 Wolex Polytechnic (Diploma in Accountancy) 2009
 Landover Business Aviation School, Ikeja Lagos State
(Basic Fare and Ticketing Reservation) 2007
 X-Pat It Academy (Desktop Publishing) 2003
 West African School Certificate (NECO) 2004
 First Leaving Certificate (FLC) 1998
REFEREES:
 Available on request.