1. NAME ESBORN MBOYA ONYANGO
VISION
Am looking forward to working in a challenging position from a professionally managed
organization with the aim of reaching its set strategic objectives and not only encourages but
also rewarding performance as well as provision of training and development programs that
leads to career development.
To find a challenging position tomeet my capable competencies, professional education skills
and experience.
CAREER AND OBJECTIVES
To work with staff in relevant departments to ensure that information resources are created
and managed in a manner that ensures legal compliance but a los increases accessibility,
facilitate retrieval and to ensure adequate protection for confidential information. Capable of
fulfilling all administrative duties as assigned with a specialist task.
I have always wanted to be part of a team that makes tangible difference in people’s lives.
CONTACT INFORMATION
 Email onyangoborne@gmail.com
 Telephone 0717-422-888 / 0703 099 237
 Address –CIC Plaza, Mara Road, Upper Hill.
P.O Box 59485-00200 Nairobi
QUALIFICATIONS
 2008-2010: Railway Training Institute Nairobi,
(Diploma information studies /Library science)
 2001-2005: Uriri Boys High School (KCSE)
 1991-2000: Yago Primary School (KCPE)

2. CLIENT RECORDS ASSISTANT OFFICER – PRESENTLY 2013-2015
I have adopted records management policy togovern the creation, management and
disposition of the records. To implement the policy which facilitate a set of standard
operating procedures and guidelines, including standard naming conventions, best practice
guidelines and records retention and disposal policies .
DUTIES
 Managing the insurance records and information resources in the Underwriting
department registry and maintaining an up to date reference systems’.
 Receiving, sorting, classifying both electronically and manually, scanning, dispatching
and indexing into the system of incoming and outgoing mails.
 Filling of documents and valuation reports in relevant files, rooting of files to action
officers and ensure safety, confidentiality and security of underwriting records
efficiently.
 Ensure all Underwriting records are well maintained to facilitate easy retrieval of
records, as the records management policy practice of (ATIP-CARD) formula.
 Answering telephone calls, direct calls and take urgent massages, dispatching of mails,
issuing of insurance certificates to clients and branch offices.
 Addressing franking machine, scanning machine, printing and photocopying machines,
scanning with pdf.
LIBRARY ASSISTANT
 Assist library users to locate books and information resources efficiently.
 Enforcing policies regarding tonoise, eating and drinking effectively.
 Engaging with the library users on face to face communication and over the
telephone.
 Registering new users, checking their ID and then issuing membership card, updating
systems and explaining what facilities and services users are entitled to.
 Handling payments, including cash in relation to fines.
 Checking areas of the library to ensure that information on display is up to date
 Maintaining stock of stationary, supplies and help sheets.
 Preparing stock for the shelves, shelf tidying and repairing torn books.
 Referring complex enquiries to other staff appropriately.
 Dealt with reservation requests.

3. WORK EXPERIENCE HISTORY
January 2013- 2015 :
CIC General Insurance Ltd-
Records assistant officer in underwriting department.
April 2012 -December 2012:
Hipora business solution-
Double checker, in Nakumatt Karen supermarket.
February 2011- December 2011:
Adventist University of AfricaJudithThomas library
A contracted library assistant.
July 2010- December 2010:
Meteorological Department of Kenya Headquarters’ (MET)
Intern attached to registry as records clerk cum Library assistant.
May 2010 - June 2010:
East and Central AfricanDivisionMediaCentre (ECD)
A volunteer.
January 2010- May 2010:
MultimediaUniversity of Kenya(MMU)
Intern in the library department.

4. STRENGTHS
 Team work.
 Ability to work under minimal supervision.
 Hardworking; and Dynamism.
 Computer proficiency (MS Word, excel and internet).
 Librarianship and Records management.
 Dissemination of information.
 New technology, indexing software e.g. (AIMS, KOHA, CASE360, COLEMIS) .
 Archive collection management.
 Integrity and ethics.
 Leadership and training.
 Fairness and communication.
RERERENCES:
Ineah Okello Agonda
senior underwriter-Bankassurance officer
CIC Insurance Group
+2540202823000/0703099271
Ineah.Agonda@cic.co.ke
Geoffrey Anavilla
senior underwriter
CIC Insurance Group
0703099241
anavila@cic.co.ke
Anthony Muchira Njeru
Records assistant
CIC Insurance Group
+254724103726 / 0703099312
anthony.muchira@cic.co.ke