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Logic Model Template 2
Name of Organization:
PRORAM LOGIC MODEL
Program Goal:
Inputs
Activities
Outputs
Outcomes
Short Term
Long Term
Stakeholder Community Needs
Data Source
Data Collection Method
· ______________________________________
· ______________________________________
· ______________________________________
>>>>>>>>>>>>>>>Leave Blank<<<<<<<<<<<<<<<<
>>>>>>>>>>>>>>>Leave Blank<<<<<<<<<<<<<<<<
Instructions
This is an exciting time to be in business, and in this course,
you will grapple with some of the aspects that make it so
exciting. In the twenty-first century, business is no longer for
the few, but for the many: the entrepreneurs, intrepreneurs,
large organizations, small businesses, and part-time business
owners. This course is intended to introduce you to some of the
new trends, concepts, and innovations that are occurring and to
offer you the opportunity to explore twenty-first century trends
such as globalization, corporate social responsibility, the impact
of technology, and the changing nature of organizations.
Through the 1960s, we saw hierarchical, top down organizations
with autocratic leaders, employees who planned to stay with the
company until they retired, few women in the workplace, and a
segregated workforce. Very few women worked outside of
teaching, nursing, or low paying domestic work; most stayed
home and ran the household. The 1960s, 1970s, and 1980s
brought change to the American workforce. The American
economy was booming, and in 1987, President Reagan urged
Soviet Union leader Mikhail Gorbachev to tear down the Berlin
Wall. In 2008, greedy and corrupt CEOs were in the limelight,
and economies crumbled in the United States and around the
world. Despite the hardships and threats, entrepreneurs continue
to establish businesses, corporations continue to send work
offshore to reduce costs, and third world countries continue to
emerge. There are opportunities and challenges of globalization
– now, economies all over the world depend upon and
interconnect with capitalism. Emerging countries such as India
and China have the fastest growing middle class in the world,
and account for two-fifths of the world’s population.
To succeed in the twenty-first century, leaders and managers
must educate themselves, learn to think critically and
holistically, and embrace the impending changes through a well-
thought-out, detailed strategic plan. Innovative thinkers and
doers will survive; those who keep the status quo and keep
doing the same will not. We have entered into a brand new
world: the twenty-first century of globalization. In order to
survive and thrive, we must embrace constant and rapid change.
The twenty-first century workplace is filled with diverse people,
and so is this MBA program. We acknowledge and respect the
diversity of our students, some of whom are active duty
military. Many are preparing for their second career into the
civilian world. Others are attending because they are working
toward that next promotion. Some are between jobs, and others
are attending solely because they are life-long learners and they
love to learn! In this course, you will apply much of what you
learn through assignments designed to focus on the real world
of business. In some assignments, you will be asked to apply the
learning by using specific events, challenges, and opportunities
in your real world of work. If your circumstance warrants it,
you may use a pseudo company; for instance, if you are between
jobs, you may use a past employer or fabricate one. The bottom
line is we want you to learn and apply the concepts and most of
all, enjoy the journey!
Required Readings
Refer to the Books and Resources section of each week’s
introduction for the required readings.
INTRODUCTION
The Global Business Environment
The globe is shrinking, causing businesses throughout all of the
world’s regions to expand and become more inter-connected.
With this expansion come challenges and opportunities, a
perfect storm for change. In Week 1, you will identify global
market leaders and characteristics that they possess. The
concept of chaos will also be examined.
Review the resources listed in the Books and Resources area
below to prepare for this week’s assignment(s).
Complete the following Spotlight on Skills if you need
assistance with the tools used to complete your assignments.
Spotlight on Skills: APA Form and Style
Throughout this course and others here at Northcentral
University, you are required to follow APA form and style when
preparing assignments. If you are unfamiliar with APA form and
style, take this tutorial: The Basics of APA Style. Are you
already familiar with APA form and style? Keep up with the
2010 changes by taking this tutorial: What's New in the Sixth
Edition. Check out this blog for deeper discussions and
examples: APA Style Blog. You can also visit: Frequently
Asked Questions about APA Style.
Books
Reference
Instruction
American Psychological Association. (2010). Publication
manual of the American Psychological Association (6th ed.).
Recommended Resource
Articles
Reference
Instruction
Tetenbaum, T., & Laurence, H. (2011). Leading in the chaos of
the 21st century.
http://proxy1.ncu.edu/login?url=http://search.ebscohost.com/log
in.aspx?direct=true&db=edb&AN=60026614&site=eds-live
Read Article
Websites
Reference
Instruction
Bloomberg Industry Market Leaders
http://www.bloomberg.com/visual-data/industries/
Review Website
Dontigney, E. (2014). Global industry definition.
http://www.ehow.com/facts_6864353_global-industry-
definition.html
Review Website
Learn the Library
http://library.ncu.edu/dw/index/170
Recommended Resource
Library FAQs
http://library.ncu.edu/faq/index
Recommended Resource
Library Workshops
http://library.ncu.edu/schedule/
Recommended Resource
Northcentral Academic Integrity Policy. Northcentral
University.
http://learners.ncu.edu/public_images/learner_portal/AI_Policy_
for_Learners/Academic_Integrity_Policy.htm
Recommended Resource
Northcentral Academic Integrity Questionnaire. Northcentral
University.
http://learners.ncu.edu/quiz/?qb_header_id=14
Recommended Resource
Northcentral Academic Integrity Tutorial. Northcentral
University.
http://learners.ncu.edu/public_images/learner_portal/AI_Tutoria
l/Academic_Integrity_Tutorial.htm
Recommended Resource
Successful vs. unsuccessful paraphrases
http://writing.wisc.edu/Handbook/QPA_paraphrase.html
Recommended Resource
Document/Other
Reference
Instruction
Gallagher, J. and Krueger, P. (2013). The global market -
Academic video online [Video File].
http://search.alexanderstreet.com.proxy1.ncu.edu/business-
economics/view/work/2093800
View Video
MBA5102-8 Assignment 1 Template
MBA5102-8_Assignment_1_Template.docx
Download Template for assistance with assignment completion
Activity Description
In this week’s Books and Resources, the Bloomberg’s Industry
Market Leaders website lists 49 industries along with a
presentation of the leading firms in those industries. In this
first assignment, you are tasked to write a paper about one of
those industries that you believe to be one of the most global in
nature. Base your paper on the information in the required
resources and at least two additional resources of your choice
(do not use Wikipedia because it is not considered a scholarly
website). In your report, be sure to include the following:
· Select an industry from Bloomberg’s Industry Market Leaders
that you believe to be one of the most global in nature.
· Provide a brief description of the industry (beyond the one
presented in the Bloomberg source), along with a brief
discussion about the competitive environment among the top
two to three market leaders in that industry.
· Compose a list of characteristics that makes the industry one
of the most global in nature as compared to others on the list.
· Based on Tetenbaum and Laurence’s (2011) description and
discussion of chaos, would you describe the environment of
your industry pick as chaotic? Why or why not?
Length: 2-3 pages not including assignment cover sheet, title
page, and references page. Begin your assignment with the NCU
cover sheet, followed by a title page, and then an introduction,
where you will state the purpose of the paper. Use topic section
headings for each of the bullets (centered and bolded).
Remember to cite your sources within the text of your
document. End with a concluding paragraph, followed by the
references page. If you have in-text citations, they must appear
on the references page.
Your response should demonstrate thoughtful consideration of
the ideas and concepts presented in the course by providing new
thoughts and insights relating directly to this topic. Your
response should reflect professional business writing and
current APA standards.
Upload your assignment using the Upload Assignment button
below.
Learning Outcomes
1.0 Evaluate current and future global trends and the business
challenges that ensue.
Worksheet for Building Logic Models (Template 1)
Step 1: Identify ONE Problem (the Stakeholder Community
Need)
Example: Unemployed persons lack the means of transportation
to commute from their domicile to their place of work.
Step 2: Determine the Outcomes
(Use the SMART approach for determining the outcomes).
Short Term:
Long Term:
Step 3: Identify the Inputs (available resources)
Step 4: Determine the Activities (the things that need to be
done to accomplish the outcomes)
Step 5: Determine the Output measurements (these are the
measures of the activities)
Step 6: Goal Statement (this is basically a re-wording of Step
1)
Example: To provide unemployed persons the means of
transportation to commute from their domicile to their place of
work.
Transpose the above onto the Logic Model (Template 2).
Module 2 Supplemental Lecture – Logic Models
What are the things that your organization measures to
determine its success?
Typically, police departments keep track of crime statistics.
They also keep track
of the activities of its officers. Numbers of arrests, criminal
cases cleared, traffic
citations, citizen contacts, verbal warnings, and calls for service
are tracked by
most departments. Departments also track information such as
response times
and patrol time versus “obligated” time to gauge their
efficiency.
As we read in the Perspectives section of this Module, the
statistics kept by police
departments are used to gauge the performance as a whole. We
saw how
statistics can be used to justify all kinds of things. My favorite
writer of all time,
Mark Twain stated in his autobiography, “There are three kinds
of lies: lies,
damned lies and statistics.” As much as I hate to, I am going to
have to disagree
with my favorite writer. It’s not the statistics that lie… it’s the
people who use the
statistics that lie… or at least, the way that people misinterpret
them.
One of the common misinterpretations of the descriptive
statistics used by law
enforcement agencies is that people confuse measures of
organizational
efficiency with measures of organizational effectiveness.
Effectiveness has to do
with how well an organization is doing the job that it intends to
do. In other
words, how well it serves its constituent community.
Effectiveness is gauged in
relation to the organization’s external environment. The
measure of
organizational effectiveness is called an outcome measurement.
On the other hand, efficiency has to do with how well the
organization does its
activities internally. The measure of organizational efficiency
is called an output
measurement.
Typically, in order for an organization to be effective in its
outcomes, it should
also be efficient in its outputs… but not necessarily. Some
organizations are
effective despite being inefficient. Likewise, some
organizations are efficient, but
not very effective. In the case of the district with a high
residential burglary rate,
the Major used the correct strategy by turning up the heat
(increased the inputs
and activities… such as increased patrols and undercover
surveillances) in order to
improve the outputs (more arrests of burglars). However, this
improvement in
the efficiency of the district’s operation has not translated into
an improvement
in its effectiveness. All the residential stakeholders can see and
care about is that
there are more burglaries this month than there were last month.
Using Logic Models to Align Inputs, Activities, Outputs, and
Outcomes
Government agencies use logic models to determine the
equitable distribution
funding to non-governmental organizations (NGOs). Nowadays,
in order to write
grant proposals to the federal government, NGOs have to
prepare logic models
that demonstrate an alignment with the things they do to the
things that they are
supposed to do. A well constructed logic model greatly
increases the chances of
an NGO getting government funding from a grant proposal.
Likewise, logic models can also be used by organizations to
clarify what it is that
they do, and how they go about in doing it. It is not a bad idea
for organizations
to periodically take a look at themselves and see if their
activities and outputs
align well with their outcomes. More importantly, they need to
assess whether
their outcomes are really what they intend them to be in the first
place. Some
organizations exist for years without anyone challenging their
purpose. If an
organization exists merely to exist, then it should not exist
anymore. There has to
be a greater purpose that the organization fills. Existing for the
sake of existing is
not a good thing.
Outcomes versus Outputs
These two words sound a lot alike, but they are not the same
thing. As
mentioned before, outcomes are used to determine the
effectiveness of an
organization in relation to its external stakeholders. In law
enforcement, a typical
outcome statement would be, “the violent crime rate is reduced
50% in one
year.”
By contrast, outputs are used to determine the efficiency of an
organization.
Outputs measure the activities that organizations do in order to
attain their
ultimate outcomes. Whereas the outcomes look at the
organization’s success in
relation to its external environment, outputs look at the
organization’s internal
success. Another way of looking at outputs is to consider them
as the things that
organizations produce. A typical output measurement for a law
enforcement
agency is “x number of arrests” or “x number of traffic
citations” for example.
Typically, the better the outputs, the likelier that the
organization will attain its
desired outcomes. I will give you an example from one of my
favorite sports. In
baseball, there are a lot of statistics that measure outputs.
There are batting
averages, RBIs (runs batted in), ERA (the pitchers’ earned run
average), slugging
percentage, and many, many more statistics. Baseball is
probably the most
statistical game of all. While all these numbers may be
partially indicative of
success, they do not tell the ultimate story as to the success of
the team. The
only numbers that really count are the final scores of individual
games, and the
won-loss records of the teams in the standings. In baseball, the
won-loss record
of a team is considered an outcome measurement. The batting
averages, RBIs,
and ERAs are outputs that are useful for understanding the
reasons why the team
is performing well or not. But these numbers alone do not
indicate whether a
team is successful or not.
During the Vietnam War, the U.S. Military was criticized for
using body counts as a
measure of success. By the end of the war, it has been
estimated that 58,000
American soldiers were killed, whereas the North Vietnamese
enemy lost an
estimated 1,100,000 lives (Answers.com, 2011). For every
American soldier that
died, 19 North Vietnamese soldiers died. By this score, it
would appear that the
U.S. handily won the war. However, we all know that the
Vietnam War is
considered a bitter defeat for the U.S. This is an example of the
output
measurements being favorable, but the outcome measurements
not.
The table below provides a few examples of outputs and
outcomes as they relate
to various different realms.
Realm Output Outcome
Baseball RBI, batting average, ERA Won-loss record
Law Enforcement Agency # of arrests, # of calls for
service
# of violent crimes, # of
property crimes
Profit-Based Corporation # of widgets produced Stock value
Non-Profit Organization
# of care packets
distributed to homeless
persons
# of persons without a
home
Military
# of enemy soldiers killed,
# of enemy soldiers
injured,
# of enemy soldiers
captured
The enemy ceases to fight
and surrenders.
Peace accord is signed by
combating parties.
When we do our logic models for the assignment in this
Module, the first step is
to take into consideration the needs of the stakeholder
constituency. In other
words, before we determine what the outcome measurements
are, we need to
figure out exactly what the organization does, or is expected to
do for the
community. This requires an understanding of the stakeholder
environment and
the mission of the organization as part of that environment. The
accompanying
PDF PowerPoint provides a step-by-step approach to building
logic models.
Below is a brief summary of these steps. Make sure you take a
closer look of the
PowerPoint before proceeding with your assignment.
Steps for Developing Logic Models
• Step 1: Determine stakeholder needs
• Step 2: Develop desired Outcomes
• Step 3: Determine the available Inputs
• Step 4: Determine Activities
• Step 5: Develop the Outputs
• Step 6: Develop Goals
References:
Answers.com (2011). Retrieved on July 9, 2011, from
http://wiki.answers.com/Q/How_many_people_died_in_the_Viet
nam_War
http://wiki.answers.com/Q/How_many_people_died_in_the_Viet
nam_War

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Logic Model Template 2Name of Organization PRORAM LOGIC.docx

  • 1. Logic Model Template 2 Name of Organization: PRORAM LOGIC MODEL Program Goal: Inputs Activities Outputs Outcomes Short Term Long Term
  • 2. Stakeholder Community Needs Data Source Data Collection Method · ______________________________________ · ______________________________________ · ______________________________________ >>>>>>>>>>>>>>>Leave Blank<<<<<<<<<<<<<<<< >>>>>>>>>>>>>>>Leave Blank<<<<<<<<<<<<<<<<
  • 3. Instructions This is an exciting time to be in business, and in this course, you will grapple with some of the aspects that make it so exciting. In the twenty-first century, business is no longer for the few, but for the many: the entrepreneurs, intrepreneurs, large organizations, small businesses, and part-time business owners. This course is intended to introduce you to some of the new trends, concepts, and innovations that are occurring and to offer you the opportunity to explore twenty-first century trends such as globalization, corporate social responsibility, the impact of technology, and the changing nature of organizations. Through the 1960s, we saw hierarchical, top down organizations with autocratic leaders, employees who planned to stay with the company until they retired, few women in the workplace, and a segregated workforce. Very few women worked outside of teaching, nursing, or low paying domestic work; most stayed home and ran the household. The 1960s, 1970s, and 1980s brought change to the American workforce. The American economy was booming, and in 1987, President Reagan urged Soviet Union leader Mikhail Gorbachev to tear down the Berlin Wall. In 2008, greedy and corrupt CEOs were in the limelight, and economies crumbled in the United States and around the world. Despite the hardships and threats, entrepreneurs continue to establish businesses, corporations continue to send work offshore to reduce costs, and third world countries continue to emerge. There are opportunities and challenges of globalization – now, economies all over the world depend upon and interconnect with capitalism. Emerging countries such as India and China have the fastest growing middle class in the world, and account for two-fifths of the world’s population. To succeed in the twenty-first century, leaders and managers must educate themselves, learn to think critically and holistically, and embrace the impending changes through a well- thought-out, detailed strategic plan. Innovative thinkers and doers will survive; those who keep the status quo and keep doing the same will not. We have entered into a brand new
  • 4. world: the twenty-first century of globalization. In order to survive and thrive, we must embrace constant and rapid change. The twenty-first century workplace is filled with diverse people, and so is this MBA program. We acknowledge and respect the diversity of our students, some of whom are active duty military. Many are preparing for their second career into the civilian world. Others are attending because they are working toward that next promotion. Some are between jobs, and others are attending solely because they are life-long learners and they love to learn! In this course, you will apply much of what you learn through assignments designed to focus on the real world of business. In some assignments, you will be asked to apply the learning by using specific events, challenges, and opportunities in your real world of work. If your circumstance warrants it, you may use a pseudo company; for instance, if you are between jobs, you may use a past employer or fabricate one. The bottom line is we want you to learn and apply the concepts and most of all, enjoy the journey! Required Readings Refer to the Books and Resources section of each week’s introduction for the required readings. INTRODUCTION The Global Business Environment The globe is shrinking, causing businesses throughout all of the world’s regions to expand and become more inter-connected. With this expansion come challenges and opportunities, a perfect storm for change. In Week 1, you will identify global market leaders and characteristics that they possess. The concept of chaos will also be examined. Review the resources listed in the Books and Resources area below to prepare for this week’s assignment(s). Complete the following Spotlight on Skills if you need assistance with the tools used to complete your assignments.
  • 5. Spotlight on Skills: APA Form and Style Throughout this course and others here at Northcentral University, you are required to follow APA form and style when preparing assignments. If you are unfamiliar with APA form and style, take this tutorial: The Basics of APA Style. Are you already familiar with APA form and style? Keep up with the 2010 changes by taking this tutorial: What's New in the Sixth Edition. Check out this blog for deeper discussions and examples: APA Style Blog. You can also visit: Frequently Asked Questions about APA Style. Books Reference Instruction American Psychological Association. (2010). Publication manual of the American Psychological Association (6th ed.). Recommended Resource Articles Reference Instruction Tetenbaum, T., & Laurence, H. (2011). Leading in the chaos of the 21st century. http://proxy1.ncu.edu/login?url=http://search.ebscohost.com/log in.aspx?direct=true&db=edb&AN=60026614&site=eds-live Read Article Websites Reference Instruction Bloomberg Industry Market Leaders http://www.bloomberg.com/visual-data/industries/ Review Website
  • 6. Dontigney, E. (2014). Global industry definition. http://www.ehow.com/facts_6864353_global-industry- definition.html Review Website Learn the Library http://library.ncu.edu/dw/index/170 Recommended Resource Library FAQs http://library.ncu.edu/faq/index Recommended Resource Library Workshops http://library.ncu.edu/schedule/ Recommended Resource Northcentral Academic Integrity Policy. Northcentral University. http://learners.ncu.edu/public_images/learner_portal/AI_Policy_ for_Learners/Academic_Integrity_Policy.htm Recommended Resource Northcentral Academic Integrity Questionnaire. Northcentral University. http://learners.ncu.edu/quiz/?qb_header_id=14 Recommended Resource Northcentral Academic Integrity Tutorial. Northcentral University. http://learners.ncu.edu/public_images/learner_portal/AI_Tutoria l/Academic_Integrity_Tutorial.htm Recommended Resource Successful vs. unsuccessful paraphrases http://writing.wisc.edu/Handbook/QPA_paraphrase.html Recommended Resource Document/Other Reference Instruction Gallagher, J. and Krueger, P. (2013). The global market - Academic video online [Video File].
  • 7. http://search.alexanderstreet.com.proxy1.ncu.edu/business- economics/view/work/2093800 View Video MBA5102-8 Assignment 1 Template MBA5102-8_Assignment_1_Template.docx Download Template for assistance with assignment completion Activity Description In this week’s Books and Resources, the Bloomberg’s Industry Market Leaders website lists 49 industries along with a presentation of the leading firms in those industries. In this first assignment, you are tasked to write a paper about one of those industries that you believe to be one of the most global in nature. Base your paper on the information in the required resources and at least two additional resources of your choice (do not use Wikipedia because it is not considered a scholarly website). In your report, be sure to include the following: · Select an industry from Bloomberg’s Industry Market Leaders that you believe to be one of the most global in nature. · Provide a brief description of the industry (beyond the one presented in the Bloomberg source), along with a brief discussion about the competitive environment among the top two to three market leaders in that industry. · Compose a list of characteristics that makes the industry one of the most global in nature as compared to others on the list. · Based on Tetenbaum and Laurence’s (2011) description and discussion of chaos, would you describe the environment of your industry pick as chaotic? Why or why not? Length: 2-3 pages not including assignment cover sheet, title page, and references page. Begin your assignment with the NCU cover sheet, followed by a title page, and then an introduction, where you will state the purpose of the paper. Use topic section headings for each of the bullets (centered and bolded). Remember to cite your sources within the text of your document. End with a concluding paragraph, followed by the
  • 8. references page. If you have in-text citations, they must appear on the references page. Your response should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect professional business writing and current APA standards. Upload your assignment using the Upload Assignment button below. Learning Outcomes 1.0 Evaluate current and future global trends and the business challenges that ensue. Worksheet for Building Logic Models (Template 1) Step 1: Identify ONE Problem (the Stakeholder Community Need) Example: Unemployed persons lack the means of transportation to commute from their domicile to their place of work. Step 2: Determine the Outcomes (Use the SMART approach for determining the outcomes). Short Term:
  • 9. Long Term: Step 3: Identify the Inputs (available resources) Step 4: Determine the Activities (the things that need to be done to accomplish the outcomes) Step 5: Determine the Output measurements (these are the measures of the activities) Step 6: Goal Statement (this is basically a re-wording of Step 1) Example: To provide unemployed persons the means of transportation to commute from their domicile to their place of work.
  • 10. Transpose the above onto the Logic Model (Template 2). Module 2 Supplemental Lecture – Logic Models What are the things that your organization measures to determine its success? Typically, police departments keep track of crime statistics. They also keep track of the activities of its officers. Numbers of arrests, criminal cases cleared, traffic citations, citizen contacts, verbal warnings, and calls for service are tracked by most departments. Departments also track information such as response times and patrol time versus “obligated” time to gauge their efficiency. As we read in the Perspectives section of this Module, the statistics kept by police departments are used to gauge the performance as a whole. We saw how statistics can be used to justify all kinds of things. My favorite
  • 11. writer of all time, Mark Twain stated in his autobiography, “There are three kinds of lies: lies, damned lies and statistics.” As much as I hate to, I am going to have to disagree with my favorite writer. It’s not the statistics that lie… it’s the people who use the statistics that lie… or at least, the way that people misinterpret them. One of the common misinterpretations of the descriptive statistics used by law enforcement agencies is that people confuse measures of organizational efficiency with measures of organizational effectiveness. Effectiveness has to do with how well an organization is doing the job that it intends to do. In other words, how well it serves its constituent community. Effectiveness is gauged in relation to the organization’s external environment. The measure of organizational effectiveness is called an outcome measurement. On the other hand, efficiency has to do with how well the organization does its
  • 12. activities internally. The measure of organizational efficiency is called an output measurement. Typically, in order for an organization to be effective in its outcomes, it should also be efficient in its outputs… but not necessarily. Some organizations are effective despite being inefficient. Likewise, some organizations are efficient, but not very effective. In the case of the district with a high residential burglary rate, the Major used the correct strategy by turning up the heat (increased the inputs and activities… such as increased patrols and undercover surveillances) in order to improve the outputs (more arrests of burglars). However, this improvement in the efficiency of the district’s operation has not translated into an improvement in its effectiveness. All the residential stakeholders can see and care about is that there are more burglaries this month than there were last month.
  • 13. Using Logic Models to Align Inputs, Activities, Outputs, and Outcomes Government agencies use logic models to determine the equitable distribution funding to non-governmental organizations (NGOs). Nowadays, in order to write grant proposals to the federal government, NGOs have to prepare logic models that demonstrate an alignment with the things they do to the things that they are supposed to do. A well constructed logic model greatly increases the chances of an NGO getting government funding from a grant proposal. Likewise, logic models can also be used by organizations to clarify what it is that they do, and how they go about in doing it. It is not a bad idea for organizations to periodically take a look at themselves and see if their activities and outputs align well with their outcomes. More importantly, they need to assess whether their outcomes are really what they intend them to be in the first place. Some
  • 14. organizations exist for years without anyone challenging their purpose. If an organization exists merely to exist, then it should not exist anymore. There has to be a greater purpose that the organization fills. Existing for the sake of existing is not a good thing. Outcomes versus Outputs These two words sound a lot alike, but they are not the same thing. As mentioned before, outcomes are used to determine the effectiveness of an organization in relation to its external stakeholders. In law enforcement, a typical outcome statement would be, “the violent crime rate is reduced 50% in one year.” By contrast, outputs are used to determine the efficiency of an organization. Outputs measure the activities that organizations do in order to attain their ultimate outcomes. Whereas the outcomes look at the organization’s success in
  • 15. relation to its external environment, outputs look at the organization’s internal success. Another way of looking at outputs is to consider them as the things that organizations produce. A typical output measurement for a law enforcement agency is “x number of arrests” or “x number of traffic citations” for example. Typically, the better the outputs, the likelier that the organization will attain its desired outcomes. I will give you an example from one of my favorite sports. In baseball, there are a lot of statistics that measure outputs. There are batting averages, RBIs (runs batted in), ERA (the pitchers’ earned run average), slugging percentage, and many, many more statistics. Baseball is probably the most statistical game of all. While all these numbers may be partially indicative of success, they do not tell the ultimate story as to the success of the team. The only numbers that really count are the final scores of individual
  • 16. games, and the won-loss records of the teams in the standings. In baseball, the won-loss record of a team is considered an outcome measurement. The batting averages, RBIs, and ERAs are outputs that are useful for understanding the reasons why the team is performing well or not. But these numbers alone do not indicate whether a team is successful or not. During the Vietnam War, the U.S. Military was criticized for using body counts as a measure of success. By the end of the war, it has been estimated that 58,000 American soldiers were killed, whereas the North Vietnamese enemy lost an estimated 1,100,000 lives (Answers.com, 2011). For every American soldier that died, 19 North Vietnamese soldiers died. By this score, it would appear that the U.S. handily won the war. However, we all know that the Vietnam War is considered a bitter defeat for the U.S. This is an example of the output
  • 17. measurements being favorable, but the outcome measurements not. The table below provides a few examples of outputs and outcomes as they relate to various different realms. Realm Output Outcome Baseball RBI, batting average, ERA Won-loss record Law Enforcement Agency # of arrests, # of calls for service # of violent crimes, # of property crimes Profit-Based Corporation # of widgets produced Stock value Non-Profit Organization # of care packets distributed to homeless persons # of persons without a home
  • 18. Military # of enemy soldiers killed, # of enemy soldiers injured, # of enemy soldiers captured The enemy ceases to fight and surrenders. Peace accord is signed by combating parties. When we do our logic models for the assignment in this Module, the first step is to take into consideration the needs of the stakeholder constituency. In other words, before we determine what the outcome measurements are, we need to figure out exactly what the organization does, or is expected to do for the community. This requires an understanding of the stakeholder environment and the mission of the organization as part of that environment. The accompanying PDF PowerPoint provides a step-by-step approach to building logic models.
  • 19. Below is a brief summary of these steps. Make sure you take a closer look of the PowerPoint before proceeding with your assignment. Steps for Developing Logic Models • Step 1: Determine stakeholder needs • Step 2: Develop desired Outcomes • Step 3: Determine the available Inputs • Step 4: Determine Activities • Step 5: Develop the Outputs • Step 6: Develop Goals References: Answers.com (2011). Retrieved on July 9, 2011, from http://wiki.answers.com/Q/How_many_people_died_in_the_Viet nam_War http://wiki.answers.com/Q/How_many_people_died_in_the_Viet nam_War