1. Ryan J. Wilson
9 Oakgrove Lane
Chatham, ON N7L5R9
rjwlsn@gmail.com
519.359.3250
EDUCATION & TRAINING
TEXAS A&M EMERGENCY EXTENSION SERVICE 2014
NFPA 1001: Firefighter I & II
NFPA 472: Hazardous Material: First Responder Awareness, Core Operations (Ch.5), PPE (Ch.6.2)
MOUNT ALLISON UNIVERSITY 1999-2004
Bachelor of Commerce Marketing, Bachelor of Commerce Finance
CHATHAM COLLEGIATE INSTITUTE 1994-1999
Ontario Secondary School Diploma & Ontario Academic Credit
WORK EXPERIENCE
SCOTIABANK 2016-present
Financial Advisor
Knowledge of retail banking products and services: Day to Day Banking, Borrowing and Creditor
Insurance, Self Service Banking and Investments
Holds self accountability to high levels of customer service with a focus on maintaining and building
strong customer relationships
Highly organized and results oriented with demonstrated flexibility in adapting to a constantly changing
financial environment
Strong personal ethics with respect to client confidentiality and personal interest
COLUMBIA EXTREME 2015
Firefighter
S-100 Basic Fire Suppression and Safety Course & S-185 Fire Entrapment Avoidance & Safety Course
Worked with Parks Canada and other government firefighting teams to help control and suppress a 5,000
hectare fire at Jasper National Park
Extinguished flames and embers to suppress fires, using shovels, or engine or hand-driven water or
chemical pumps
Created firelines to help contain fires, aid with suppression efforts and make proper escape route
CANADIAN IMPERIAL BANK OF COMMERCE 2011-2013
Customer Service Representative/Assistant Branch Manager
Exceeded CIBC region and corporate targets in quality of customer experience and “Likely to
Recommend” surveys
Effective in the utilization of successful coaching skills to ensure team member achieved their goals in
sales and service and exceeded operational targets
Responsible for the management of cash holdings & compliance, while mitigating risk
2. WILSON TRUCK TRAILER REPAIR 2008-2011
Director/General Manager
Successful in leading the company through a significant period of recession, where competitors
experienced financial loss to the point of closure
Played a significant role in increasing the business’s gross margin by 18%
Responsible for controlling the company’s volatile cash flow by reducing outstanding receivables,
minimizing risk from marginal customers, and exercising higher diligence when purchasing supplies
from vendors
Developed a pricing index database which reduced expenses in ordering of parts from vendors and saved
time when pricing out estimates/invoices
ENTERPRISE RENT-A-CAR 2006-2008
Management Trainee/CustomerService
Played an active role in, and was responsible for, the overall improvement and substantial increase in the
percentage level of customer service satisfaction assessed on the company’s national index (ESQI) as an
8% increase
Tilbury and Fort Erie branches received exceptional achievements acknowledging 10% business growth
for the 2007 year
Acknowledged as an exceptional employee and recognized as the first in Tilbury’s five year branch history
to record both an operating and net profit for the company
OTHER WORK EXPERIENCE
CHATHAM –KENT COUGARS FOOTBALL 2014
Sports Medic
Administer first aid and rehabilitation when needed
Analyzed injuries and prevented athletes from returning to the game if required
LAMBTON-KENT DISTRICT SCHOOL BOARD 2003
Summer School Teacher
Taught Grade 7 and 8 students, specializing in Mathematics
Implement and follow through on lesson plans and curriculum
Assist students when extra help was needed
COMPETITIVE EDGE PERSONAL TRAINING 2003
Co-owner & Personal Trainer
Created an extensive detailed strength and conditioning program specifically catered towards high
school football players
Six athletes from the program were honoured as Chatham-Kent Football All-Stars
ROYAL CANADIAN FOOD SERVICES 1996-2006
Supervisor, Shift Manager/Cook
Overlooked daily operations, inventory and key sites (OnBelay Automotive, Arvin Meritor, Dresden
Racetrack, Oxford Automotive, Heinz)
Responsible for cash handling operations, operational procedures, marketing plan and company budget
3. VOLUNTEER EXPERIENCE
CHATHAM-KENT COUGARS/CHATHAM-KENT HIGH SCHOOLS 2001-present
Assistant Football Coach and Defensive Coordinator
Teach and develop fundamental football skills
Developed game-plans and strategies that took advantage of the team’s strength and the other team’s
weaknesses
Provide guidance to players on and off the field
ERIEAU YACHT CLUB 1994-1996
Sailing Instructor
Developed fundamental skills for sailing school students
Help implement and execute lesson plans
SUMMARY OF QUALIFICATIONS & MEMBERSHIPS
Recognized by the Texas A&M Engineering Extension Service as the Most Outstanding Student of Class
#143 and graduated with an average of 97.8%
Member of Fire Service Women Ontario (FSWO)
Experienced in the awareness of Hazmat Illicit & Hydrogen Cyanide (FSWO) & The Art of Reading
Smoke & The Art of Reading Buildings
Proficient Standard First Aid with CPR HCP & AED
HSE Integrated certifications in Rescue, Confined Space, Respiratory Protection, Fire Extinguisher,Gas
Detection, WHIMIS, and the Transportation of Dangerous Goods
Industrial Educational Cooperative (IEC) BSO Training: H2S,Asbestos and Refractory Ceramic Fibres
Benzene, Silica, Lead Mecury, Radiation, Themal Extremes, Slips/Trips/Falls, Driving Hazards,Confined
Space, Personal Protective Equipment, Safe Work Permits, Signs/Barricades/Raping,WHIMIS,
Observations Based Safety and Tasc Cards
S-100 Basic Fire Suppression and Safety Course & S-185 Fire Entrapment Avoidance & Safety Course
Familiar with ICS 100: Introduction to Incident Command Systems
Experienced in the Emergency Vehicle Driver Training & Driver Simulator – Response Safety
Courage to Be Safe
Proficient in the use of with Microsoft Office, QuickBooks & Data Research Programs
Certified Can-Fit Pro Personal Trainer Specialist 2004
Recipient of the Harvey Gilmour Sportsmanship Award recipient at Mount Allison University 2003
Participant in the Inaugural Canadian Inter-University Sport East West Bowl All-Star Game
Alumnus of the Mount Allison University Mounties football team 1999-2003 & Team Captain in 2003
