1. CURRICULAM VITAE: Sarah Martine Carr
Personal details
Address 334 Hall Road Nationality British
Handsworth
Sheffield, S9 4AG
Daytime Tel No 07935781021
Evening Tel No 0114 2493071
Email lensonsblues@gmail.com
Personal Profile
I am a hard working, ambitious, outgoing individual who thrives in a busy environment. I have
excellent communication and customer service skills and bring with me, strong management
and leadership abilities. I have great interaction with others and enjoy being a team player.
Availability
Available with 14 days notice
Skills Summary
Management and leadership
Communication to a high standard, both written and verbal
Excellent Customer Service
Organising, Prioritising to strict deadlines
IT (Microsoft and in house data bases)
Problem solving
Transport Knowledge
Accounts handling
Stock Control
Further Education & Training
NVQ Level 4 Customer Service
Word Processing – Distinction
Word Processing Advanced – Distinction
RSA Typing 1 & 2 – Pass
Microsoft Word course
Excel course
Respect for People course
Sale of Goods Act course
Recruitment and Selection course
Health and Safety IOSH course
Decision Making and Problem Solving course
Appraisal skills course
Wee Directive course
Data Protection Act course
Tacho Driving Laws course (UK & European)
Education
GCSE
Maths C
English B+

2. Career History
Elliott Group Transport Administrator
Sheffield
08/14 – Present I have been working with Elliott Group since August as
part of a project trail within the Transport Department.
- Collecting and recording all proof of
delivery/collection notes.
- Collating the information against purchase
orders
- Preparing month end reports
Computacenter Scheduler
Sheffield
06/12 – 13/06/14 I originally began my role as part of the Escalations
Team dealing with user complaints. I was then
involved in the pilot of bringing Scheduling to the
Sheffield office which proved to be successful.
- Arranging appointments for engineers.
- Routing engineers across UK not including
Scotland
- Updating data systems with accurate
information.
- Ordering parts/replacement kit.
Clark and Partners Bodyshop Administrator
Sheffield
10/11 – 06/12 I am responsible for all administration duties within an
Insurance Approved Bodyshop. These include:-
- Recording accurate date from Insurance
companies regarding accident and repairs.
- Arranging booking in dates and estimates for
clients.
- Calculating and issuing of all incoming and
outgoing invoices.
- Answering calls from customers and insurers,
investigating problems and offering resolutions.
Veolia Environmental Services Operations Administration Supervisor
Sheffield
12/04 – 12/09 Veolia Environmental Services offers a range of waste
management services from refuse collection to
material handling equipment. My responsibilities and
duties included:-
- Recording accurate data / data input.
- Organising and distributing workloads including
delegating work to Administrators.
- Carrying out HR duties including taking notes in
disciplinary/grievance meetings
- Maintaining personnel files for the department
employees (160=+)
- Recruiting, short listing and interview experience
for permanent and agency employees

3. - Accident/Incident reporting for Health & Safety
issues
- Risk assessments.
- Tachograph duties, downloading drivers cards and
infringements
- Arranging deliveries/collections including routing
- Handling complaints and queries.
- Supervising staff.
- General administration duties
6/09 – 9/09 During this period I worked as the
Operations Assistant Manager, providing long term
sickness cover.
Onyx Sheffield Ltd Call Centre Agent
Sheffield
6/04 – 12/04 Onyx is the company delivering waste management
services on behalf of Sheffield City Council. I was
responsible for:-
- Answering inbound customer enquiries
- Recording accurate data.
Dixon Stores Group Customer Service Advisor
9/00 – 3/04 Responsibilities included the following:-
- Assisting customer queries via inbound telephone,
correspondence and email.
- Dealing with claims, HP debt liaison, executive
correspondence, repairs, distribution and general
customer service.
Interests
I enjoy spending time with my family and walking our dogs, travel and eating out.
References
Reed Recruitment (Elliott Group)
0114 2288901
Hays Recruitment (Computacenter)
0116 2421730
Veolia Environmental Services (UK) Ltd
HR Section
1 Station Road
Four Ashes
Wolverhampton
WV10 7DG
Tel: 0845 671 7870 Fax: 01902 798361
Mr Scott Drury
07817481457