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Fostering Continuous Learning - Tips and Tricks
- 1. Tips and Tricks Roni Tamari Lead Agile Coach AgileSparks Fostering Continuous Learning Agile Israel 2017
- 2. “By 2020, more than a third of the desired core skill sets of most occupations will be comprised of skills that are not yet considered crucial to the job today.” Source: World Economic Forum – Future of Jobs report http://reports.weforum.org/future-of-jobs-2016/
- 3. Or in other words: In three years, your group will have to relearn 30% of their skills. Source: World Economic Forum – the future of jobs report
- 4. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 5. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 6. The times they are a changin’ 1977 WHAT YOU DO KNOW 1987 1997 2007 2017 WHAT YOU NEED TO KNOW ...FASTER AND FASTER
- 7. “It is not the strongest species that survive ... nor the most intelligent ... but the one most responsive to change” Charles Darwin
- 8. To motivate… Source: Daniel Pink, Drive: The surprising truth about what motivates us https://www.youtube.com/watch?v=u6XAPnuFjJc
- 9. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 11. Dunning-Kruger Effect Unskilled people don’t know what they don’t know Source: Unskilled and Unaware of it: How Difficulties in Recognizing One’s Own Incompetence Lead in Inflated Self Assessment. Dunning & Kruger, 1999
- 12. Stages of Knowledge Novice – SHU – Learn the rules Competent – HA – Break the rules Expert – RI – Be the rules
- 13. Continuous Integration Continuous Delivery Unit Testing Automated Testing Code reviews Clean Code / Refactoring Test-Driven Development OO Design, Architecture Specification by Example Assess personal proficiency Where Are You Now? Product Flows Product Specific Technology A Technology B
- 14. Continuous Integration Continuous Delivery Unit Testing Automated Testing Code reviews Clean Code / Refactoring Test-Driven Development OO Design, Architecture Specification by Example Set the Destination Product Flows Product Specific Technology A Technology B
- 15. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 16. Learning Beyond Books and Classroom Trainings
- 17. Hackathons Pairing Communi ties of practice Blogs Live expert sessions (Jolt) Retro spectives Experiments Conference videos MOOCs - Massive Open Online Courses Podcasts Audible Books Learning techniques
- 18. People who share interests and actively share information and experiences Communities of practice
- 19. World’s best experts, talks, blogs, books At your fingertips
- 21. Mob programming Video that illustrates it: mob programming The website: http://mobprogramming.org/ Short guidebook: https://leanpub.com/mobprogrammingguidebook
- 22. Leverage retrospectives, apply problem solving techniques
- 23. Problem solving - Root cause analysis 5 Whys Sources: http://nomad8.com/a-5-why-root-cause-analysis-retrospective/ http://www.bulsuk.com/2009/07/5-why-analysis-using-table.html Fishbone diagram
- 24. Experiments
- 26. Celebration Grid Source: Jurgen Appelo, Celebration Grid Nagesh Sharma’s blog: https://nageshsharma.com/2016/02/05/sprint-retrospective-with-celebration-grids/ Jean-Baptiste Cardouat https://www.linkedin.com/pulse/improve-your-team-learning-curve-celebration-grid-cardouat
- 27. Hackathons Pairing Commun ities of practice Blogs Live expert sessions Retro spectives Experiments Conference videos MOOCs - Massive Open Online Courses Podcasts Audible Books Learning techniques
- 28. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 30. Continuous Integration Continuous Delivery Unit Testing Automated Testing Code reviews Clean Code / Refactoring Test-Driven Development OO Design, Architecture Specification by Example Product Flows Product Specific ______ Technology B ______ Technology A Set personal goals on learning
- 31. Use the Skills Matrix Web Front- end dev UI Design, CSS Automated testing Domain knowledge AWS NOVICE COMPETE NT EXPERT
- 32. Don’t always have the experts working on the task
- 34. Create a learning routine For example: • End of iteration • End of PI • Weekly happy hour • Once a week at Daily standups If you want it to happen, put it on the calendar
- 35. Gamify it
- 37. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 38. T-Shaped People Great at this one thing Specialized Cross-functional Familiar with all this other stuff
- 39. Internalize Specialize Collaborate Broaden Personal Professional Individual Group Mindfulness Personal Kanban Focus / concentration Personal fitness Self-organization Meeting facilitation Active listening Powerful questions Crucial conversations Your technologies Your tools / frameworks Engineering practices TDD / BDD Refactoring Close technology Close roles Product discovery Business Know your industry Beyond the standard skills
- 40. Every individual and team needs a mix Strike a balance Internalize Specialize Collaborate Broaden
- 41. AGENDA WHY Continuous learning HOW Things to keep in mind Techniques for learning Fostering learning WHAT To learn
- 42. Continuous learning is key to an Agile DNA
- 44. What is your learning journey? I’d love to hear from you roni@agilesparks.com
Editor's Notes
- למידה מתמדת You know how it is when you watch a good TED talk or read a good article? How it makes you think differently about things? This is part of what למידה מתמדת Image: http://www.peoplefluent.com/images/default-source/default-album/05-04-blog-post.png?sfvrsn=0
- companies need to have people who are constantly learning Source: World Economic Forum https://www.weforum.org/agenda/2017/05/3-key-steps-to-making-sure-your-skills-stay-relevant/ World Economic Forum – the future of jobs “On average, by 2020, more than a third of the desired core skill sets of most occupations will be comprised of skills that are not yet considered crucial to the job today.” Or in other words: “In three years, your group will have to relearn 30% of their skills.” Image: https://edutechpost.files.wordpress.com/2014/03/b630f-unlearn.jpg?w=523&h=355
- companies need to have people who are constantly learning Source: World Economic Forum https://www.weforum.org/agenda/2017/05/3-key-steps-to-making-sure-your-skills-stay-relevant/ World Economic Forum – the future of jobs “On average, by 2020, more than a third of the desired core skill sets of most occupations will be comprised of skills that are not yet considered crucial to the job today.” Or in other words: “In three years, your group will have to relearn 30% of their skills.” Image: https://edutechpost.files.wordpress.com/2014/03/b630f-unlearn.jpg?w=523&h=355
- What would people in your group say if asked the following question?
- What you as a manager can do to create continuous learning
- It’s clear to everyone these days that companies must be responsive to change. Naturally this means that the groups within them and the people in these companies must be changing as well. To change is to learn.
- Besides the importance for a company that its people will be learning all the time, for the person itself it’s actually a key aspect of motivation. If you haven’t seen this short video or read the book Drive yet, dig into it, Mastery which is learning new things is one of the main motivators.
- What you as a manager can do to create continuous learning
- remove?
- Novices don’t know how much they don’t know. “For any skill, unskilled people underestimate their level of knowledge” How well do you think you performed in that test, relative to others? They were famously inspired by McArthur Wheeler, a Pittsburgh man who attempted in 1995 to rob a bank while his face was covered in lemon juice. Wheeler had learned that lemon juice could be used as "invisible ink" (that is, the old childhood experiment of making the juice appear when heated); he therefore got the idea that unheated lemon juice would render his facial features unrecognizable or "invisible." After he was effortlessly caught (as he made no other attempts to conceal himself during the robberies), he was presented with video surveillance footage of him robbing the banks in question, fully recognizable. At this, he expressed apparently sincere surprise and lack of understanding as to why his plan did not work - he was not competent enough to see the logical gaps in his thinking and plan.[9]
- Novices don’t know how much they don’t know. “For any skill, unskilled people underestimate their level of knowledge” How well do you think you performed in that test, relative to others? They were famously inspired by McArthur Wheeler, a Pittsburgh man who attempted in 1995 to rob a bank while his face was covered in lemon juice. Wheeler had learned that lemon juice could be used as "invisible ink" (that is, the old childhood experiment of making the juice appear when heated); he therefore got the idea that unheated lemon juice would render his facial features unrecognizable or "invisible." After he was effortlessly caught (as he made no other attempts to conceal himself during the robberies), he was presented with video surveillance footage of him robbing the banks in question, fully recognizable. At this, he expressed apparently sincere surprise and lack of understanding as to why his plan did not work - he was not competent enough to see the logical gaps in his thinking and plan.[9]
- Novice = טירון Competent = מוסמך Expert = מומחה There are other models (e.g. Dreyfuss) but this one is simple If you’re asking the colors – it’s martial arts belts Shu warning: Don’t rob a bank with lemon juice on his face http://www.martialartsgreece.com/images/index/adult-karate.png
- This is an example. Your spider will vary depending on whether you are a developer, tester, ops person etc. On each scale, you need to understand what that means
- This is an example. Your spider will vary depending on whether you are a developer, tester, ops person etc. On each scale, you need to understand what that means
- What you as a manager can do to create continuous learning
- http://www.businessinsider.com/financial-advisor-insights-december-4-2014-12 BOOKS IMAGE: https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSaTkRcSy39Eq1oNAMZibutSv-Bk-hR0p_j1SIimVKFNdqBdSZv
- * It’s like an internal meetup group, GUILD Create mailing lists or wiki/portal to share interesting resources (videos etc.) People who share interests and actively share information Inside the company Cross-groups People are also available to help later Generic knowledge, made relevant to the organization’s specific needs Organize unconferences Image: http://www.agilebuddha.com/wp-content/uploads/2013/08/community.jpg
- * Give example of working on product and have a specific gap in knowledge Jolt – Marketplace for live content sessions given to your team by exceptional industry professionals Live and team-specific, Share your own knowledge via Jolt to get currency for sessions you consume Watch conference videos together: InfoQ Google I/O Apple WWDC TED World experts Save the trip to San Jose Image: https://crunchbase-production-res.cloudinary.com/image/upload/c_limit,h_600,w_600/v1463411583/xtutbc7pz049qw3ouo7t.jpg http://tedxinnovations.ted.com/wp-content/uploads/2015/03/tumblr_mo6wsrEmqf1qedf7ko5_1280.jpg
- The most cost-effective way to find defects Learn technology, practices AND the product Dev+Dev; dev+tester, dev+designer, etc. promiscuouity To the extreme – mob programming Image: https://spin.atomicobject.com/wp-content/uploads/crucial-conversations-pairing.jpg Image: https://techbeacon.scdn7.secure.raxcdn.com/sites/default/files/styles/article_hero_image/public/DevTest-How-automation-builds-strong-development-testing-teams.jpg?itok=b0hB_Kno
- The most cost-effective way to find defects Learn technology, practices AND the product Dev+Dev; dev+tester, dev+designer, etc. promiscuouity To the extreme – mob programming Image: https://blog.crisp.se/wp-content/uploads/2015/12/mobteam1.png
- Not just at team level at end of iteration, also at PI also for larger group Not just basic.
- http://dailyalchemy.com/wp-content/uploads/2014/05/bigstock-Crazy-scientist-Young-boy-per-49781804.jpg
- You learn most from running experiments, and only little from mistakes and good practices. “Celebrate failure” is nonsense, because you shouldn’t celebrate failure that comes from mistakes (the red part). you should celebrate is learning, and repeating good practices (the green parts). Pay-for-performance tends to drive people away from experiments, toward the safe practices on the right, with little learning as a result. Hierarchies are good at exploiting opportunities, and endlessly repeating the same practices; but they learn very little. Networks are good at exploring new opportunities, and failing half of the time, but they’re not good at efficiently repeating practices. Training is teaching people about good practices. Mentoring is about growing and learning. Don’t celebrate all successes, because they might be a result of mistakes. Celebrate good behaviors (experiments and good practices)
- What you as a manager can do to create continuous learning
- Story to tell: instead of asking the kids “how was school today?”, ask “what questions did you ask today?” Idea: at the daily meeting, every day, someone else asks questions as if they don’t know anything Normalize the “asking questions” Experiment: Frame work as a learning problem, not execution problems. High performing teams make more mistakes. Image: https://public-media.interaction-design.org/images/ux-daily/5677ebab4176d.jpg
- This is an example. Your spider will vary depending on whether you are a developer, tester, ops person etc. On each scale, you need to understand what that means
- Take care in how this is done, create safety within the team When done with whole team: Reality check on individuals’ ratings Identify team-level needs Discuss how we can help one another learn Sets common expectations Establishes trust in the team Don’t… Use a 1-10 scale Use it as evaluation which is linked to reward Use in teams where there is no trust
- image: http://tweakyourbiz.com/management/files/How-To-Choose-A-Social-Media-Expert-For-Your-Business.jpg
- It’s like when you have those moments of quiet in the shower, watching the clouds, etc. that’s when things connect, come together. 3M example - 15% slack time Can create one hour a week, hackathon is another example – 1 day in a quarter
- The managers role is to encourage the team/group to create a learning routine Image: https://www.insidethegates.org/wp-content/uploads/2016/06/Calendar-with-pins-AdobeStock_69314529-web.gif
- Image: https://media.licdn.com/mpr/mpr/p/1/005/072/187/2d89c44.jpg
- What you as a manager can do to create continuous learning
- Quadrant = רביע Story about internalize – AgileSparks doing meditation together Daily standup – while doing planks!
- Quadrant = רביע Story about internalize – AgileSparks doing meditation together Daily standup – while doing planks!
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- What you as a manager can do to create continuous learning
- How does all this relate to Agile? -- continuous improvement – how can you keep improving without learning -- your group is “doing” Agile, but there are so many engineering practices to learn -- people became Scrum Masters or Pos, but there’s still so much to learn. Image: https://s3.amazonaws.com/scrumorg-blog/wp-content/uploads/2016/01/22051816/3028124-poster-p-dna.jpg
- נגמרו התירוצים Don’t need much money, the knowledge is out there for you to take Takes little time – can do much of it as part of other things you currently do, can do it together, etc. You have what you need to do it Image: https://www.pinterest.com/pin/230598443399958416/
- Image: http://postsfromthepath.com/wordpress/media/path3.jpg