2. Main Working Tools
Local Committee Vice-President People Management
Reports to: LCP
Hours: 30 Weekly
No Managers
Main Functions
Key Synergies
KPIs
Developing processes related to:
- GET: Selection Process (OCP), Induction, Internal Selections (TLB, OC…), and
Alternative Selections (Reintegration and Local Volunteer).
- KEEP: Membership Criteria, Team Standards Tracking, Incentive Systems,
Shutdowns, Retention.
- DEVELOP: LEAD for Membership, Delegates in Local and National
Conferences, Agenda Manager for Local Conferences, Alumni Induction,
Education Plan creation and tracking with VPs CX.
- PEOPLE ANALYTICS: measuring and taking strategic actions based on
data
The VP PM is responsible for organizing and implementing all
selections inside the LC, as well as working with induction and
education plan for all members. He/she must keep track of data
about teams and implement strategies in order to increase its
KPIs.
- % HR Full
- % Productivity
- % Retention
- % HR with IXP
- % Presence in Conferences
LCVP PM
- LCP
- VPs B2B & B2C
- VPs CX
- VP F&L
- NSTs & MCVP
The Responsibility of the Role
People Management Center CRM
3. 1 What will be my corners inside LC?
LCP: focus on Organizational Culture, Incentive System and LC Education Plan
focused on behaviors
VPs B2B & B2C: focus on Team Standards Tracking for the VPs CX
VPs CX: focus on defining the persona for Selection, Team Standards
Tracking for TLs and co-creation and tracking of an Education Plan focused
on Functional Knowledge
VP F&L: focus on Team Standards Tracking for the Controllers
4. 2 How to organize data?
- Having a clear routine to fullfill the People Management Center and CRM:
you have two national tools to help you track and analyse all your data. But
these tools will only be useful if you have a clear routine for updating them.
Updating all information takes time, updating them every week, on the other
hand, is very quick
- Establish clear roles within your corners: talk to your EB and make sure your
VPs CX know what informations they are responsible for updating, and with
that frequency. Ask your LCP for help on that!
5. 3 How to take action based on data?
- Keep it simple: you don't have to be a master in IT in order to work with data.
Khow what are your main KPIs, and observe how your actions influence on
them, and on your LC results!
- Be visual: members are not used to seeing productivity and retention rates. So,
use as much charts and pictures as you can, so your reports are easy to
understand.
- Work for the Operations: PM is a Back Office area! So, for you to be
successful, you have to make sure all your actions are focused on the
operations' needs!
6. 4 How do I organize my week?
- HR Control Update
- Analysing LC Data
- Check E-mails
- Updating Podio
Ongoing Responsabilities:
-Performance Update
2-3 Days Responsabilities:
-REB
-Membership Criteria
Update
-Team Standards Update
-Education Plan Update
-Corner Meeting
Weekly Responsabilities:
