1. CURRICULUM VITAE
Contact information
Name: Robert Chisenga
Address: Plot No.275, President’s Drive, Kamenza, Chililabombwe.
Telephone (Working Hours): +260212311740
Cellphone: +260968382643
Email: 1. Robertchisengaw1970@gmail.com
2. chisengarobertw@yahoo.co.uk
Personal information
Date of Birth: 10th
February, 1970
Place of Birth: Mkushi District, Zambia
Nationality: Zambian
National Registration Card Number: 264446/61/1
Zambian Passport Number: ZN284323
Driving License Number: 545217/1/1
Gender: Male
Marital Status: Married
Name of Spouse: Mercy Banda
Children: Four (4)

2. Work History
6th
October, 2016 to date:
Sulzer, Pumps Equipment, Zambia.
Job Title: Workshop Manager – Machinery (Mining/mineral processing industry).
Role purpose
I am responsible to manage the Sulzer Zambia service centre workshop.
Specific responsibilities (prime objectives) (not limited to):
 Operate an autonomous unit in line with service, operational and financial targets.
 Ensure that health and safety standards are maintained.
 Manage order input and take action to ensure that stated lead-times are achieved.
 Maintain stock levels in line with agreed service and budgetary targets
 Oversee the execution of manufacturing schedules and work to achieve milestones
 Agree manning levels and distribution of core staff (even use of contractors as
appropriate)
 Ensure the application of quality and product standards and that work is carried out
according to SOPs
 Ensure administrative and reporting procedures are carried out diligently
 Set standards for what is expected and take an active part in coaching and
development of supervisors and staff
 Co-ordinate activity with support departments
 Take responsibility for interviewing, hiring and training employees; appraising
performance; rewarding and disciplining employees; addressing complaints and
resolving problems
 Drive forward improvement of core KPIs for the Service Centre
 Maintain schedules and records for KPI purposes
 Motivate staff
 Strategise to ensure growth and sustainability of service centre
 Inspection of pumps brought in for repair
 Writing inspection reports for repair and replacement parts
 Responsible for job allocation and job flow in the workshop including job scheduling
and labour allocation for day to day operations
 Regularly report progress on each job and quickly report delays or concerns to the
General manager
 Develop and implement systems to record, file and store information pertaining to
clients enquiries
 Act as technical advisor on key projects and other areas of the business as
requested

3.  Promote health and safety culture within the business.
1st
February, 2015 to 6th
October,2016:
Sulzer, Pumps Equipment, Zambia.
Job Title: Foreman – Workshop and Field Service – Machinery (Mining/mineral
processing industry).
____________________________________________________________________
Workshop
Role purpose
I was managing production teams across the workshop, in line with established standards
of performance. I identified and solved all problems affecting production i.e
schedules,staff,quality,tooling, stripping, sub assembly, final assembly etc.
Specific Responsibilities (not limited to):
 Managed the production activities in order to achieve the desired deliverables.
 Managed the pump recieving, repair and/or refurbishment and overhaul process
flow.
 Supervised the stripping, inspection, refurbishment and assembly of pumps.
 Maintained and improved machining methods, tooling jigs and fixtures in conjuction
with IE functions.
 Planned and managed departmental activities in accordance with agreed time
scales.
 Actively trained and developed workers.
 Facilitated employee discipline and ensured that the records thereof were accurate
and up to date.
 Ensured that all production processes and methods were safe and ergonomically
well designed.
 Ensured that the production process was cost effective.
 Controlled and managed the non-productive times to a minimum.
 Enforced SOPs to ensure that employees had support in carrying out work
efficiently and effectively.
 Participated in the implementation of safety, health and environmental standards in
the work place.
 Followed up and monitored the progress of multiple projects.

4. Field Service – Customer Support Service.
Role purpose
I was responsible for assisting with customer contact, attendance of site visits and
meetings as well as being the Field service team leader.
Specific responsibilities (not limited to):
 Effectively represented the interest of Sulzer with end users, contractors and
vendors at different sites and/or local area, as appropriate.
 Supervised the field service team on their performance to service clients by repairs,
inspections, and training of site personnel to Sulzer standards on pumps on site.
“Customer support service”.
 Enforced – work safety at all times, conforming to all local and site regulations
concerning discipline, safety etc., and any special regulations which may be laid
down by clients.
 Coordinating and communicating with customer, team and Sulzer personnel to
ensure successful functioning of machinery and equipment. Maintain regular
contact with operational base, to keep management informed as to work progress,
problems encountered, opportunities and risks as they arise.
 Ensured the field service team compiled and submitted clear, concise reports
relating to current assignment, weekly and prior to leaving site.
 Verified the issuing of certificate validating the commencement of a Sulzer T & C
Warrants and Warranty cost reduction.
 Time keeping and scheduling.
 Project management, i.e. inspection of pumps due for repair at customer sites, filled
in repair inspection reports and filed service tendering, coordinated service teams
on customer sites etc.
 Pump performance assessment i.e., Fault finding, system investigation, failure
assessment.
 Commissioned new and refurbished pumps.
 Hands on and required to execute site work by self if necessary.
_______________________________________________________________________
October 1st
, 2011 to 31st
January, 2015
Sulzer, Pumps Equipment, Zambia.
Job Title: Condition Monitoring Supervisor – Mining/mineral processing industry.
Role purpose
I was responsible for supervising the condition monitoring activities of all Sulzer pumps in
Zambia and the Democratic Republic of the Congo.

5. Specific responsibilities (not limited to):
 Monitored performance of installed Sulzer pumps using condition monitoring tools
and techniques.
 Collected pumps condition monitoring data and compiled reports
 Supervised and coordinated monitoring of pumps
 Scheduled pumps for removal and repair based on equipment performance
standards out of limits using predictive maintenance
 Supervised removed pumps overhaul
 Scheduled overhauled/repaired and new pumps for installation and commissioning
 Compiled weekly and monthly reports for client and internal reporting
 Liaised with client giving guidance and support
 Maintained pump condition data base
 Assisted in other areas of the business as and when required.
2007 to 2011 – Mulonga Water and Sewerage Company Limited, Chililabombwe
Division.
Job Title: Superintendent Mechanical
Role purpose
I was responsible for managing all mechanical plant maintenance activities in the division.
Specific responsibilities (not limited to):
 Managing all mechanical maintenance activities in the raw and water treatment
plants in the division
 Scheduling daily, weekly and monthly planned preventive and predictive
maintenance activities on all pumps at the raw water abstraction intakes and
treatment works and associated machinery such as motors, agitators,
flocculates, air blowers, valves, cranes and all pipework.
 Scheduling monthly condition monitoring routines on all pumps and motors in
the raw water and water treatment plants in the division
 Analyzing reports arising from this condition monitoring routines and devising
remedial measures to rectify machinery problems detected.
 Supervision of all contractors working on mechanical projects in the division.
 Supervision of the sectional human resources assigned
 Preparation of yearly mechanical maintenance and repairs budgets for approval
 Carried out other duties as assigned by maintenance engineer/Divisional
Manager.

6. 2005 to 2007 – Nkana Water and Sewerage Company Limited, Chililabombwe
Division.
Job Title: Superintendent Mechanical and Pipe Networks.
Role purpose
I was responsible for managing the maintenance of mechanical plants and associated pipe
networks within the abstraction and water treatment plants and water distribution networks.
Specific responsibilities (not limited to):
 Supervising all mechanical maintenance activities in the raw and water treatment
plants in the division
 Scheduling daily, weekly and monthly planned preventive and predictive
maintenance activities on all pumps at the raw water abstraction intakes and
treatment works and associated machinery such as motors, agitators, flocculates,
air blowers, valves, cranes and all pipework.
 Scheduling daily, weekly and monthly work programme for maintenance and repair
of water and sewerage networks.
 Supervision of maintenance and repair works on the water and sewerage
reticulation systems, reservoirs, booster and sewerage lift pump stations.
 Supervision of water and sewerage networks extension projects
 Scheduling monthly condition monitoring routines on all pumps and motors in the
raw water and water treatment plants in the division
 Analyzing reports arising from this condition monitoring routines and devising
remedial measures to rectify machinery problems detected.
 Supervision of all contractors working on mechanical projects in the division.
 Supervision of the sectional human resources assigned
 Preparation of yearly mechanical maintenance and repairs budgets for approval
 Carried out other duties as assigned by Operations Engineer/maintenance
engineer/Operations Manager.

7. 2004 to 2005 - Assets Holding Company-Mine Municipal Services (AHC-MMS)
Limited, Chililabombwe Region.
Job Title: Foreman – Water and Sewerage Networks.
Role purpose
I was responsible for the supervision of the maintenance of water and sewerage pipework
along the water distribution and wastewater collection networks.
Specific responsibilities (not limited to):
 Scheduling daily, weekly and monthly work programme for maintenance and
repair of water and sewerage networks.
 Supervision of maintenance and repair works on the water and sewerage
reticulation systems
 Supervision of water and sewerage networks extension projects
 Management of personnel in the section
 Management of transport and maintenance equipment assigned
 Preparation of yearly water and sewerage networks maintenance and repair
budgets for approval
 Carried out other duties as assigned by operations and maintenance engineer.
2003 to 2004 - Assets Holding Company-Mine Municipal Services (AHC-MMS)
Limited, Kitwe Region.
Job Title: Foreman – Water Networks.
Role purpose
I was responsible for the supervision of the maintenance of water pipework along the
water distribution networks.
Specific responsibilities (not limited to)
 Scheduling daily, weekly and monthly work programme for maintenance and
repair of water networks.
 Supervision of maintenance and repair works on the water reticulation systems
 Supervision of water networks extension projects
 Management of personnel in the section
 Management of transport and maintenance equipment assigned
 Preparation of yearly water networks maintenance and repair budgets for
approval
 Carried out other duties as assigned by operations and maintenance engineer.

8. 2002 to 2003 - Assets Holding Company-Mine Municipal Services (AHC-MMS)
Limited, Kalulushi Nkana Water Project.
Job Title: Foreman – Operations, Maintenance and Networks.
Role purpose
I was responsible for the supervision of the water production operations, maintenance of
water and sewerage pipework along the water and wastewater distribution networks.
Specific responsibilities (not limited to)
 Scheduling daily, weekly and monthly work programme for operations,
maintenance and water and sewerage networks work crews.
 Supervision of maintenance works in plants, water and sewer networks, and
sewage ponds
 Supervision of maintenance and operations crews.
 Preparation of daily, weekly and monthly reports on the works for onward
reporting to operations and maintenance Engineer.
 Management of transport and maintenance equipment assigned
 Preparation of yearly operations and maintenance budgets for approval
 Carried out other duties as assigned by operations and maintenance engineer.
2000 to 2002 – Assets Holding Company-Mine Municipal Services (AHC-MMS)
Limited, Mufulira Division.
Job Title: Mechanical Technician
Key Responsibilities:
 Planned maintenance of various types of pumps (single stage and multistage)
and associated plant and equipment such as motors, compressors and blowers
(rotodynamic, screw and reciprocating) in the water treatment works.
 Break down maintenance and trouble shooting on pumps and associated plant
and equipment to optimize availability of equipment.
 Overhauls of various types of pumps (single stage and multistage) and
associated plant and equipment such as motors, compressors and blowers
(rotodynamic, screw and reciprocating) in the water treatment works.
 Preventive maintenance on lifting equipment such as cranes, chain blocks,
slings, beams and associated plant and equipment
 Condition monitoring routines on pumps and associated plant and equipment.
 Carried out other tasks as assigned by Foreman/Maintenance Engineer.

9. 1996 to 2000 – Zambia Consolidated Copper Mines (ZCCM) Limited, Mufulira
Division, Engineering Department, Utilities and General Services (Power Plant)
Section.
Job Title: Mechanical Technician
Key Responsibilities:
 Maintenance of turbo machinery such as Demag and Brown Boveri
Compressors and Blowers at Mufulira East and West Compressor houses.
 Overhauling of turbo machinery such as Demag and Brown Boveri
Compressors and Blowers.
 Maintenance of screw and reciprocating compressors in the compressor
house.
 Maintenance of cooling water pumps
 Breakdown Maintenance of pumps, compressors, blowers and associated
plant and equipment.
 Overhaul of cooling water pumps and associated plant and equipment such as
overhead cranes (Demag).
 Installation of new and reconditioned pumps, compressors, blowers and
associated plant and equipment.
 Condition monitoring of pumps, compressors, blowers and associated plant
and equipment.
 Carried out other tasks as assigned by Foreman/Senior Assistant
Engineer/Section Engineer.

10. Education
Tertiary
Year of study: 2012 to 2013
Name of Learning Institution: Copperstone University, Kitwe, Zambia.
Qualification obtained: Diploma in Mechanical Engineering.
Year of study: 1994 to 1996
Name of Learning Institution: Northern Technical College, Ndola, Zambia
Qualification obtained: Advanced Certificate, Mechanical Engineering Technician
Secondary School
Year of study: 1988 to 1990
Name of Learning Institution: Lubuto Secondary School, Ndola, Zambia.
Qualification obtained: School Certificate (SC).
Year of study: 1986 to 1987
Name of Learning Institution: Lubuto Secondary School.
Qualification obtained: Junior Secondary School Leaving Certificate (JSSLC).
Primary School
Year of study: 1978 to 1985
Name of Learning Institution: Anoya Zulu primary school, Chipata, Zambia.
Qualification obtained: Zambia Primary school certificate.

11. Professional Membership
Name of Institution: The Engineering Institution of Zambia
Status: Fully paid up member (MEIZ)
Current Class of membership: Certified Technician.
EIZ No: 021445
Professional Registration Board(s)
Name of Institution: Engineering Registration Board (ERB)
Status: Registered Technician.
EngRB No: 006547
Courses and Seminars.
________________________________________________________________
 7th
March 1997 – Management of Donaldson Air Cleaner Systems
 10th
to 20th
February 2002 – Microsoft training course conducted by Concise
Solutions (pty) Limited of South Africa – Beginner/Intermediate.
 May 2006 – three days Total Quality Management Course – Sherbourne Guest
House Kitwe, conducted by the Kaizen Associates.
 August 2006 – Four day intensive condition monitoring course– Wenbuck
Private School , Chililabombwe
 17th
to 19th
July 2007 – Basic Occupational Health, Safety and Environment
course – Lothian House, Kitwe.
 21st
to 2nd
May 2008 – Short intensive Computer Aided Design (AutoCAD)
course at the Northern Technical College (Nortec), Ndola.
 5th
to 9th
November 2012 – Sulzer multi- stage pumps assembly training at
Sulzer Pumps Zambia Workshop, Chingola.
 18th
to 22nd
February 2013 – Condition monitoring and test bay induction
course at the Sulzer Elandsfortein Factory, Johannesburg, Republic of South
Africa.
 31st
March to 4th
April, 2014 - Forklift Operators’ Training and certification at
Sulzer, Chingola, Zambia.
 May, 2015 – Sulzer HPH pump range refurbishment/repair training, Sulzer
Elandsfortein Factory, Johannesburg, South Africa.

12. Awards
 1st
May 2007 Labour (May) Day– Most Hardworking employee awarded by Nkana
Water and Sewerage Company Limited, Chililabombwe Division.
Career Milestones.
 Supervised and implemented several water and sewerage extension and
improvement projects such as:
o Reconnection of the terminated 10” (NB250mm) to 16” (NB400mm) to 10”
(NB200mm) rising main pipeline from the Nkana water and sewerage
company Ndeke reservoir up to the Kitwe – Ndola dual carriage way. Laying
of an 8” (NB200mm) pipeline from that point to extend to the SOS Children’s
village and Luangwa compound in Kitwe, Zambia for the supply of treated
water to these areas.
o Diverting water and sewerage pipelines from the No.4 Shaft lay down area at
Konkola Copper mines Konkola mine as part of the Konkola Deep Mine
Project (KDMP) implementation.
o Installation of new 6” (NB150mm) water mains, (1,600 metres long) and 6”
(NB150mm) sewerage mains (800 metres long) to service the Konkola Deep
mine Project infrastructure.
o Execution of several water and sewerage improvement project in Kitwe and
Chililabombwe.
 Alignment and commissioning of Sulzer Alhstar process pumps on the phase two
expansion project at Tenke Fungurume mine site in the Democratic Republic of the
Congo – 83 off.
 Modification of Sulzer Alhstar process pumps bases to suite new motors, alignment
and commissioning on the phase two Tenke Fungurume expansion project in the
Democratic Republic of the Congo – 4 off.
 Commissioning of various Sulzer pumps across the mining industry in conformance
with acceptable standards.
 Overhauling various multi stage Sulzer pumps to OEM specifications.

13. Skills and Attributes
 Supervisory and leadership skills
 Have very good communication skills both oral and written.
 Has a positive can do attitude
 Computer literate in MS office package
 Interpretation Skills
 Planning and organizational skills
 Working within a framework of a team and has team formation skills
 Works in a systematic manner
Additional Skills/Abilities
 Shafts alignment using laser express alignment tools
 Data base management
 Predictive maintenance techniques, such as vibration analysis,NDT , thermography
and other condition monitoring tools
 Read engineering drawings
 Draughting using AutoCAD
 Read , understand and reference maintenance manuals
Interests and Hobbies.
 Farm owner – Animal and Crop husbandry
 Reading technical publications, books and magazines.
 Avid follower of the Zambian, Spanish and English football leagues.
References.
References on request