1. ROBERT PAUL BANGERTER III
711 Cascade Drive
Riverside, OH 45431
Mobile: 937-251-6963 bangerter.robert@gmail.com
SUMMARY
A Software Professional experienced in testing, project management and development with an extensive
knowledge of defect resolution; expertise in team building, motivation, and project leadership. Functions well
independently and in a team environment; organized, detail-oriented, able to communicate with all levels.
Technical skills include:
Agile Testing Android Linux Microsoft Publisher Regression Testing
Microsoft 7,8,10 Open Office Adobe Quality Center 10 Java
Microsoft Office Test Management SQL QA Methodology Macintosh
Project Management Project Development XML Jira Functional Testing
PROFESSIONAL EXPERIENCE
Nautilus Hyosung
Contracted Quality Assurance Analyst (TekSystems) March 2016 - October 2016
Responsible for testing on a variety of Nautilus ATM systems working with project owners and developers to
create a satisfying end-user experience while also meeting each banks' specified needs.
● Prepare and conduct all scenario tests to resolve issues that the end client may typically experience
● Support customer needs by testing custom ATM software requirements and changes in fluctuating life
cycles
● Flexibly adapt to testing needs based on priority and deadline
● Remains confident and focused when working under pressure by partnering with programmers and
developers to resolve system failures
CrowdSourced Testing Company
Freelance Quality Assurance Software Tester October 2015 – Present
Responsible for testing a variety of web-based platforms and confirming a pleasurable experience for the user.
● Ensure the standards for each test meet and exceed the user experience
● Report any issues through prescribed bug reporter which is typically Bugzilla
● Write up reports on all aspects of the tests and ensure they are received by the due date prescribed by
each company
● Actively bid on available projects
United Rehabilitation Services
Office Support Specialist January 2016 – March 2016
Manage the front office administration and ensure client safety and quality reporting for State reliant
documentation.
● Manage all inbound calls and ensure they are sent to the proper individual
● Act as the first line of security for all incoming and outgoing clients
● Ensure all documentation is properly handled and stored securely meeting HIPPA stipulations
TOTAL QUALITY LOGISTICS​ (Centerville, OH)
Logistics Account ​Executive June 2014 – July 2015
Responsible for building and maintaining relationships with customers and carriers to provide top tier service for
their logistics needs.

2. ● Negotiated price with trucking companies on average saving customer $300 per load below the national
trucking rate
● Set up 7 new customers within the system
● Assisted in managing an account with over 120 customers and increased loads being moved with those
customers by approximately 8%
● Set up more than 20 new trucking companies and ensured that they meet and exceeded our expectation
as well as customers
● Averaged over 1,000 calls per week which is double of what is expected of any broker or assistant
METROPOLITAN AUTO & HOME​ (Dayton, OH)
Business Applications QA Analyst of User
Acceptance Testing
February 2011– January 2014
Responsible for project testing for rate revisions, production problem fixes, new product roll-outs, including
troubleshooting, researching, state insurance requirements compliance, and communicating with developers and
business owners.
● Developed project readiness, planned strategy for testing, identified changes in line of business, set up
test plan and submitted it to business owner for approval, executed project, and reported results to the
company, the business owner, and the state
● Confirmed State reliant standards for project deployment to ensure accurate rates were imposed
● Completed over 300 rate revisions through 48 States and confirmed that they meet both company and
State needs
● Issued and resolved more than 200 defects and saw their completion from beginning to end
● Doubled the output for standards of testing to confirm that all scenarios were being tested to assure that
what was released truly was defect free
Contracted MetLife UAT Project Tester August 2009 – February 2011
Responsible for regression testing and team support by creating test cases to free up testing time for the main
testers including writing new test cases, confirming defect resolution output, documenting results and filing
closed projects.
● Tripled the amount of test cases available for the full-time testers by providing them with ready to test
policies which freed up time for more projects to be sent through
● Increase project testability by 20% by making sure that all scenarios could be handled by the testers
without them having to key new policies
● Trained team India for preparation for regression and defect resolution team to offshore
● Helped implement a no hands on program which freed up testers and contractors from needing to key
policies by implementing a program that could copy existing policies
Contracted MetLife Correspondence Department July 2004 – August 2009
Responsible for handling business compliant documents including mortgage changing, foreclosure information,
and policy updates.
● Proactively updated mortgage address output to ensure insurance documents were being received by the
mortgage companies and the customers in a timely manner
● Updated insurance packages to provide current regulations and prevent potential liability
● Collaborated with other team members on quality assurance and time management issues
● Tripled the number of changes that could be made in an hour by showing the team how to add quick
keys instead of having to type lines into their green screens to get where the change needed to be made

3. WRIGHT STATE UNIVERSITY ​(Dayton, OH)
President – Raider Rowdies (Volunteer) April 2009 – June 2010
Responsible for managing the booster organization including public relations and promotion, financial
management, legal document handling, and recruiting new members.
● Ran administrative projects and organized school-wide events
● Participated on Student Body Board
● Managed Raider Mania event including housing, planning and running activities, and food catering for
over 3000 participants
EDUCATION
Wright State University (Dayton, OH)
Bachelor of Science in Organizational Leadership – 2010
Sinclair Community College (Dayton, OH)
Completed Undergraduate Coursework – 2005-2006
PROFESSIONAL REFERENCES
Available Upon Request