1. TODD JOHNSON
815-867-2262 • Pontiac,IL 61764 • tjjohnson80@frontier.com
QUALITY ASSURANCE / SIX SIGMA BLACK BELT/QUALITY ENGINEER
SeniorProcess Improvement/Quality Assurance Analyst withmore than 15 years’leading successful process
and qualityimprovement initiatives in the heavy equipment manufacturing sector. Demonstrated record of
achievementin leadingall stakeholders through system-level problem identification analyses using industry
accepted Quality Improvement methodologies including Six Sigma, ISO, QMS, TPS, 5s and Caterpillar
Production Systems. Recognized Subject Matter Expert in applying the tools of quality to maximize team
productivity, generate accurate data and efficiently resolve issues.
KEY STRENGTHS AND COMPETENCIES
CPS ● 6 Sigma Black Belt ● Root Cause Analysis ● Project Management ● Testing and Optimization
Quality Tools: Root Cause Analysis, Pareto diagrams, Run charts, Measuring conformance and quality
ERM systems: Plex, HVC, EPIX, TMI, SIMSi, SIS web, Q&R Quality Metrics, ETQ, AQE,
MS Office --Excel, Word, PowerPoint
CAREER OVERVIEW
CATERPILLAR INC.
Quality SystemsEngineer-2/Parts Stock Warranty/Project leadership,Morton
Complete responsibilityforclaimsapproval processincludingdata storage andreporting.
ProposedwarrantyprocessimprovementstoGlobal Warrantyadministrationtoimprove reactiontime
to inspectcurrentinventoryforissuesreportedbyrequiringdetailedinformationupfront. (InProcess)
Initiatedanauditof the domesticParcel Packprocess,thathasresultedinthe packagingand
operationsgroupsrewritingprocessrequirements(InProcess)
Proposedaprojectto have the specificationdifferencesbetweenremanufacturedpartsandthe
original OEMpart communicated andavailabletodealersandwarrantypersonnel. (InProcess)
6-Sigma Black Belt Supervisor/ Internal Auditor, SupplierDevelopment,Mossville 2012-2014
Supervisedamulti-site 4-person Rapid Response Technical team responsible for supporting technical
and process issues for engine facilities in Seguin, Texas at Aurora, Decatur, and East Peoria, and
Caterpillar dealerships in Peoria, IL.
Workedwithvendors,stakeholdersandcustomerstodeterminesupplerqualitydeliverables,facilitated
problem solving sessions and root cause analyses to improve quality,
Leda hot testimprovementprojectinSeguinthatdecreasedthe number of tests per engine from 1.65
to 1.2 and increased First Test Acceptance rates from 86.4% to 95%.
Auditedthe Caterpillarfacility inMorgantonN.C.inresponse tosupplierqualityissueswithactionitems
assigned to meet customer expectations.
o Resolution-- Identifiedprocesscontrol problems throughoutthe entirevalue chain.Established
a solution framework based on ISO, CPS and Six Sigma methodologies. Collaborated with the
on-site team and developed a timeline with milestones that tracked implementation steps,
processsteps,training,documentation,the escalation process and upstream communications.
Quality Systems Engineer /MQ12005 Certification Facilitator /Contamination Control Process Owner 2008 to 2012
2. TODD JOHNSON
815-867-2262 • Pontiac,IL 61764 • tjjohnson80@frontier.com • Page 2 of 2
Core Member of corporate Contamination Control Strategic Improvement Project
o Created and directed a steering team is consisting of department heads and managers
(stakeholders) indevelopingandexecutingstrategyto meetContamination Control objectives;
employed RIW and 5S strategies to positively affect both short and long-term results.
KeyteammemberandSubjectMatterExpertinthenewQMSdevelopment project for the Seguin facility.
Key Achievements
Ledthe Mossvilleplantinbecomingthefirst3-Starratedengineassemblyplantandcontributed to MEC
improving the corporate CPS Assessment target by 20.9% over the previous year’s results.
Facilitated Mossville improvement in overall value streams to 100% in 2009.
Internal Quality Conformance Auditor (2007 to 2008)
Auditedmachiningandassemblyoperationstothedocumentedplanned method and conformance to
Caterpillar and national standards
Line Inspector (2003 to 2007)
Final inspectorpriortoHot Test operation fornon-truckandmachine engines.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Associate’s Degree in Business Administration
Kaplan University, Cedar Falls, IA
American Society for Quality Certifications
ASQ Certified Quality Engineer # 51059
ASQ Certified Quality Auditor # 33401
ASQ Certified Quality Technician # 20149
ASQ Certified Quality Improvement Associate # 4510
Caterpillar Production Systems Training
6-Sigma Black Belt Training
6-Sigma Green Belt
TS-16949
PPAP - Production Part Approval Process
NPI 101: A Process Overview
Value Stream Mapping Awareness
Teamwork Fundamentals
Standard Work
Root Cause Analysis
MQ12005 Awareness
CPPD (Concurrent Product and Process Development) Basics
Caterpillar Quality Management System (CQMS)
Introduction to Manufacturing Quality
Introduction to Manufacturing
3. TODD JOHNSON
815-867-2262 • Pontiac,IL 61764 • tjjohnson80@frontier.com • Page 2 of 2
Leadership Training
CPS Support-Leader (Manufacturing)
Leadership Styles - Coaching
Enterprise Strategy Basics
5S for CPS Leaders