1. ROBERT A. PATTERSON
2311 Harpoon Dr. Stafford, VA 22554
Cellular (540) 850-7622, Home (540) 659-3621
Rob53d@Gmail.com
CLEARANCE: Active TS/SCI
SUMMARY
Mr. Patterson is a retired Marines MasterSergeant (E-8) with 21 years of quality assurance, process improvement, performance
management, resource management, specialized aircraft maintenance supervision,and personnelmanagement. He possesses
extensive experience in the following areas: Auditing, Test and Evaluation, Process Improvement, Performance Management,
Resource Management and Budget. Due to his knowledge in his technical field was considered a SME, Safe for Flight, Trip lead er,
and Crew leader in direct support of the President of the United States (POTUS) mission while at HMX-1.
He is an experienced supervisorwith keen ability to lead cross-functionalteams, motivate personneland enhance overall performance
and coordinating issues,effectiveness,efficiency, and compliance with new and standard procedures and regulations to mainta in
100% of performance target. He has experience in several processes including: work flow, supply chain management and
recruitment. His depth spans the process documentation and mapping, performance management, trend analyses and assessments.
He Provided logistical support and worked/collaborated closely with multiple supporting agencies such as United States Secret
Service (USSS) and White House Communication Agency (WHCA), White House Military Office (WHMO) while on the road.
Track records of exceptional service directly focused on achieving goals and objectives safely, accurately and on time as demonstrated
by numerous commendations, citations, medals and awards.
• Twenty-one plus years of military rotary wing experienced working as a Flight Line & Power Plants technician, test crew chief
and supervisoron Sikorsky CH-53D, CH-53E, VH-3D and VH-60N helicopters.
• Extensive experience as a department supervisor,managing a production division while maintaining a fleet of sixteen to twent y
aircraft on a daily basis by staying under budget using performance metrics and trend analysis and implementing management and
operational control processes,and extensive testing methods.
• Adept at communicating with superiors and co-workers to implement solutions, identify requirements of process improvement,
ensure the attainment of goals, and meet performance targets quickly, efficiently, and safely.
• Lead a multi-functional team, which implemented solutions to capability and capacity challenges in a timely manner to facilitate
the execution of planned and potential projects and also saving 400 million dollars in transporting of the VH-3 Sea King.
PROFESSIONAL EXPERIENCE
Quality Assurances Division Chief/ Safety Manager (Supervisor)/Maintenance Chief (Human Resource) 2013 to 2015
United States Marine Corps, Quantico, Virginia
• Managed and assessed performance evaluation on 200 plus Marines for justification for billets/duty assignments.
• Designated as a Quality Assurance Inspectorresponsible for performing and supervising unscheduled/scheduled maintenance,
aircraft testing & troubleshooting,and daily/turnaround inspections for Presidential missions.
• Collaborated with the analysts to develop discrepancy performance trends and displayed trends in performance dash boards,charts
and graphs necessary to depict quality performance, and provide technical guidance in determining root causes ofsub -standard
performance and developing performance measures for improvement.
• Crafted and delivered briefings on program performance data to Senior Leadership.
• Managed Manpower and billet and orders assignments for 200 plus Marines and Civilians working directly for the HMX-1.

2. • One of highly qualified aircraft mechanic selected for knowledge in this technical field to provided safe and timely transportation
for the President of the United States (POTUS), Vice President of the United States (VPOTUS), Heads of State, seniormilitary
leaders, and visiting foreign dignitaries.
• Managed over 40 work center personnel both Marines and civilians which included their work schedule,qualifications,
implementing requirements for technical problems, and conflict resolutions.
• Coordinated and performed scheduled/unscheduled maintenance with the action of configuration reports related to testing &
trouble shooting of pneumatic, hydraulic, electrical, mechanical, avionics and flight control systems.
Maintenance Control/ Phase Crew Supervisor/Trip Leader 2012 to 2013
United States Marine Corps, Quantico Virginia
• Produced and distributed employee’s schedule and work orders to maintenance divisions, comprised of over 180 Marines.
• Manage and ensured the accountability of many classified documents and many other administrative functions.
• Managed,analyzed and expedited work flow process to include tasks,deliverables and materials between 10 organizational
maintenance divisions and 1 major maintenance repair facility.
• Implemented organizational structure plans and managed multi million-dollar budget for aircraft materials and parts in a closed
loop supply system.
• Selected as a Safe For Flight on multiple type model aircraft as such CH-53D, CH53E, VH60 and VH-3.
• Implemented incoming technical publications and directives to determine their application to the Maintenance Department during
phase inspections.
 Conducted independent verification and validation audits of Maintenance Department to ensure operations were in accordance
with the documented, repeatable process.
 Conducted process improvement effort as a result of inspection findings. Implemented process changes as necessary.
• Participated as members of cross-functionaltechnical task forces to investigate trouble areas and provide recommendations for
corrective actions.
• Maintain liaison with contractors and othermaintenance and process rework activities to obtain information for improving
maintenance techniques,quality of workmanship, and Quality Assurance procedures .
 Developed performance measures/metrics for process, assessed performance, tracked and monitored performance, and populated
performance tool/performance dashboard with results.
• Supervised the logistics and performed over 40 Phase Maintenance inspections to include Airframe Changes (AFC), Avionics
Changes (AVC), Airframe bulletins (AFB) for the President of the United States aircraft.
• Managed and ensured the accountability of many classified documents and many other administrative functions.
Maintenance Control Chief (Supervisor,) 2009 to 2012
United States Marine Corps, Marine Corps Base Hawaii, Kaneohe Bay, Hawaii
• Produced and distributed employee’s schedule and work orders to maintenance divisions, comprised of over 180 Marines.
Recognized for achieving the highest readiness in Combat with the Oldest Rotary Aircraft in the Fleet.
• Analyzed/improved and expedited the supply chain process work flow and materials between 10 organizational maintenance
divisions and 1 major maintenance repair facility through the development of performance measures and trend analyses.
Collaborated on the development of performance data base,and implemented data base to track and monitor performance data.
• Participated as member of cross-organizational technical task forces to investigate root cause of problems and provide
recommendations for process corrective actions. Identified trend analysis though performance data base queries. Tracked and
monitored performance to ensure corrective actions were on target.
• Maintain liaison with contractors and othermaintenance and process rework activities to obtain information for process
improvement including improving maintenance techniques,quality of workmanship, and Quality Assurance procedures.
• Evaluated incoming technical publications, process documentation,process maps, and directives to determine their application to
the Maintenance Department.
• Nominated and selected as a Safe for Flight on multiple type model aircraft as such Sikorsky CH-53D, CH-53E, VH-3D and VH-
60N helicopters.
• Conducted classroom instruction to employees and performed written performance evaluations and many other administrative
procedures.
• Reviewed and investigated hazard reports received from other activities which may apply to the unit.
• Performed inspections ofall maintenance equipment and facilities to ensure compliance with fire and safety regulations and
specifications. Check for the existence of satisfactory environmental conditions within the workspaces and that equipment is
maintained in a safe operating condition.

3. Maintenance Control/ Phase Crew Supervisor/Trip Leader/ Crew Leader 2005 to 2009
United States Marine Corps, Quantico Virginia
• Produced and distributed employee’s schedule and work orders to maintenance divisions, comprised of over 200 Marines.
• Developed, analyzed and expedited the process work flow and materials between 10 organizational maintenance divisions and 1
major maintenance repair facility and worked with Depot team directly (PMA-274) using work load reports.
• Developed and implement process work documentation and flowcharts ensuring a documented,repeatable process.
• Nominated and selected as a Safe for Flight on multiple type model aircraft to include CH-53E, CH-46, VH-3 and VH-60. This
includes knowledge of our technical field with great proficiency in principle and maintenance practices such as schedule
inspections and test requirements.
• Implemented incoming technical publications and directives to determine their application to the Maintenance Department.
• Participated as a member of a cross functional engineering task forces to investigate root/cause ofprocess problems, identified
areas which required corrective action, and provided technical guidance for the corrective action.
• Developed key performance metrics to track and monitor trends,and ensure that targets and thresholds were met.
• Maintain liaison with contractors and othermaintenance and rework activities to obtain information for improving maintenance
techniques,quality of workmanship, and Quality Assurance procedures
• Supervised and performed over 40 Phase Maintenance inspections for the President of the United States aircraft which included
Technical Directives (TD’S) and high hourly components using trend analysis and software upgrades.
• Manage and ensured the accountability of many classified documents.
United States Marine Corps Recruiter 2001 to 2004
United States Marine Corps, Bismarck, North Dakota
• Developed comprehensive annual strategic recruitment plans that focused on marketing, advertising and lead generation while
encompassing adaptability with positive return.
• Managed and supervised multiple recruiters while simultaneously implement recruitment process improvements to marketing
campaigns, social media, zoned areas of responsibility and service after the sale.
• Established performance measures, and successfully increased the recruitment retention from 32% to 73% for Recruiting Sub
Station Bismarck North Dakota.
• Solicited, screened and conducted sales presentations resulting in the recruitment of 68 quality individuals into the United States
Marine Corps Delayed Entry Program. Area of Responsibility was over 49,000 sq. miles.
• Inform job applicants of details such as duties and responsibilities, compensations,benefits, schedules,working conditions or
promotion opportunities.
• Instituted mentorship program aimed at assisting curriculum challenged students at Bismarck High, Century High located in
Bismarck North Dakota. Providing seminars to administration to clearly understand ourgoals.
Crew Chief / Plane Captain 1997 to 2001
United States Marine Corps, Kaneohe Bay Hawaii
• Assigned as a CH-53D Aircraft Mechanic and Crew Chief responsible for maintaining, testing,and conducting daily maintenance
practices for flight operations and utilizing techniques and processes to simulate environmental testing.
• Managed and supervised over30 work center personnel consisting ofboth Marines and civilians, which included their work
schedule,qualifications, and well-being.
Aircraft Mechanic / Plane Captain 1994 to 1997
United States Marine Corps, Tustin California
• Assigned as a CH-53D Aircraft Mechanic responsible for maintaining, and conducting daily maintenance practices for flight
operations.
• Managed and performed all maintenance evolution related to hydraulics, transmission, and power plant systemduring daily
maintenance practices.
• Designated as a plane captain to perform daily/turnaround, preflight/post flight inspection for daily flight operations.
• Followed established ordering procedures ensuring materials were properly issued and received.

4. TRAINING CERTIFICATES
• Ops-Plus For WMD Hazmat, Virtual Terrorism Response Academy, 2015
• Naval Aviation Quality Assurance Administration Course, Fleet Aviation Specialized Operational Training Group, 2013
• Quality Assurance Officer/ Supervisor Course, Naval Education and Training Command, 2013
• Naval Aviation Logistics Command Management Information System, Naval Education and Training Command, 2012
• Aviation Programs, Naval Education and Training Command, 2012
• The Naval Aviation Maintenance Program, Naval Education and Training Command, 2012
• DoD Safety and Occupational Health Program, Naval Education and Training Command, 2012
• Safety and Health Program Evaluation, Naval Education and Training Command, 2012
• Operational Risk Management - Time Critical Risk Management, Naval Education and Training Command, 2012
• Aviation Maintenance Control Management, Aviation Maintenance Administration and Management Training, 2011
• Senior Enlisted Joint Professional Military Education Course, 2011
• The Staff Noncommissioned Office Academy, Advanced Course, 2010
• VH60N Airframe and Power Plant Mechanical Course, Sikorsky Aerospace Services, 2005
• Tools of Coaching Excellence, Achieve Global, 2003
• Professional Sales Coaching, Achieve Global, 2002
• Professional Selling Skills, Achieve Global, 2001
• Communication Skills, United States Marine Corps Recruiting School, 2001
• Commandant of the Marine Corps Basic Recruiting Course, Recruiter Schools Marine Corps Recruiter Depot, 2001
• Weapons and Tactics Crew Chief Instructor, Marine Aviation Weapons & Tactics Squadron One, 1999
• Aerial Gunner InstructorCertification, Marine Aviation Weapons & Tactics Squadron One, 1999
• Night SystemInstructor Certification, Marine Aviation Weapons & Tactics Squadron One, 1999
• Defensive Measure InstructorCertification, Marine Aviation Weapons & Tactics Squadron One, 1999
• Naval Aviation Quality Assurance Administration Course, Fleet Aviation Specialized Operational Training Group, 2013
• Vibration Analysis Testing, Naval Aviation Engineering Service Unit, 1996
• CH-53 Helicopter Mechanic Integrated Organizational Maintenance Course, Naval Air Maintenance Training Group, 1994
• Helicopter Aerial Gunnery Training, Marine Aircraft Group-16 Aerial Gunnery School, 1994
• Hazmat, Naval Education and Training Command, 1994
• Basic Helicopter Course, Naval Air Technical Training Center, 1994
• Corrosion Control Basic Course, Naval Air Technical Training Center, 1994
AWARDS
• Air-Medal and Flight (1) Individual, United States Marine Corps
• Navy and Marine Corps Commendation Medals (2), United States Marine Corps
• Navy and Marine Corps Achievement Medal, United States Marine Corps
• Good Conduct Medals (6), United States Marine Corps
• Certificates of Commendation (10), United States Marine Corps
• Meritorious Masts (8), United States Marine Corps
• Letters of Appreciation (8) White House Chief of Staff, Governor Hoven from North Dakota.