2. C O M PA N Y I N T R O D U C T I O N
Number of Employees: 260 (240 employees and 20 managers at HQ)
24 employees per truck (9 chefs and 15 employees)
with 8 employees (3 chefs and 5 employees) working in 3 separate shifts
Cities: 5 (Delhi, Mumbai, Chennai, Kolkata and Jaipur)
2 trucks per city
Headquarter: Delhi
Timings: 24x7 mobile food truck
Offerings: Fast food, hot and cold beverages, Desserts
3. T R U C K D E L I G H T
MISSION AND VISION
MISSION STATEMENT
“To bring distinctively upscale taste to the streets of India without all the fuss and
nonsense of a high-end restaurant.”
VISION STATEMENT
“To be a recognized brand, capitalizing on rapid growth and popularity of the mobile food
industry; as partners with our customers, our employees, our community and our
environment.”
4. V A L U E S
OF THE COMPANY
1
QUALITY
Adhere to product selection criteria that
proudly provide a wide variety of
organic and natural foods and products.
2
ETHICAL BUSINESS PRACTICE
Maintain high standard when dealing
with employees, customers and
suppliers.
3
CUSTOMER FOCUS
Passionate about the customers and
embrace their priorities.
4
COMPETITIVE PRICES
Providing the best combination of
performance and value. Customers get
more for their money with Truck Delight..
5. Creating a set of shared beliefs,
everyone has a framework for
how to set priorities, make
decision, treat customers and
treat each other.
• Fair remuneration and
treatment
• Medical aid
• Good and innovative working
environment
Employees expectations from us:
COMPANY CULTURE
• Punctuality
• Customer oriented
• Profit oriented
• Working flexibility
• Hygiene
Our expectations from the
employees:
7. ORIENTATION
Company Overview (about the
company, mission, vision and
values, owners etc.)
Description of employee benefits
(compensation, leaves)
Brief about company policies
Introduction to other employees
Provide employment and
termination guidelines