ORGANISATIONAL DESIGN: The coca-cola company realise that it needs to be able to meet the ever-changing demands of its customers. ... A certain division of the company that is centrally located within the corporate division of the company is finance, human resource, marketing, innovation, strategy and planning.
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Study of Organisational behavior of Coca cola Company
1.
2. MISSION
• To refresh the world.
• To inspire moments of
optimism.
• To create value and make a
difference.
• The Coca-Cola promise
says , quite simply that
“The Coca-Cola Company
exists to benefit and
refresh everyone who is
touched by our business”.
2
4. VALUES
• LEADERSHIP: The courage to
shape a better future.
• COLLABORATION: Leverage
collective genius.
• INTEGRITY: Be real.
• ACCOUNTABILITY: If it is to be,
it’s up to me.
• PASSION: Committed in heart
and mind.
• DIVERSITY: As inclusive as our
brands.
• QUALITY: What we do, we do well. 4
6. CUSTOMER TALKS ABOUT COCA-COLA
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• An openness to new cultures and senses.
• A love for local products, services and people who support our
neighbourhoods and communities.
• A revival in folk traditions and rituals-from food and beverage to
music, art and spirituality.
• A passion for singular and unique experiences that express our
identity.
• An increased interest in managing the food and beverages that
enter our bodies.
• A burning desire to be hyper-productive, especially in how we
shop and navigate across retail and communication channels.
• A yearning to match productivity with more leisure and moments
of pleasure, and even indulgence.
• An expectation to engage with brands through new experiences
and conversations.
8. DECISION MAKING
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THERE ARE SIX STEPS IN
DECISION MAKING:
• Recognize need to make
decision.
• Generate alternatives.
• Assess the alternatives.
• Choose among alternatives.
• Implement choice.
• Learn from feedback.
9. HOW ARE EMPLOYEES TREATED
KEEPING EMPOYEES HEALTHY
AND HAPPY IS PART OF COCA
COLA’S ETHOS:
• EMPLOYEE ENGAGEMENT
• TRAINING AND DEVELOPMENT
• A GREAT PLACE TO WORK
• HEALTH AND WELL BEING
• PAY AND REWARD
• OPEN AND INCLUSIVE
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10. APPROACH OF
GETTING WORKDONE
• One Company. One Team. One Passion.
• Standard Operating & Working
procedures.
• Coca-Cola Operating Requirements (KORE).
• Reward Based Working system – Incentives for
Target achievement.
• Motivates employees by providing best working
conditions & other benefits.
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11. TOLERANCE FOR
RISK
• Very Low tolerance for risk.
• Follows Quality practices -
Food Safety and Standards Act
& Global Food Safety Initiative
.
• Hazard Analysis and Critical
Control Points (HACCP).• Unannounced audits in their operations
sector.
• Proper maintenance of their machinery and
systems,
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