Richard Pollas has over 20 years of experience in healthcare management, including hospital operations, facility management, safety management, financial oversight, and leadership. He holds an MBA in healthcare administration and a certificate in Nursing Home Administration. Pollas' experience includes roles as Practice Administrator, Associate Director of Facilities Management, Associate Director of Rehab Medicine, Administrator of Environmental Safety, and Director of Operations at various hospitals in New York.

1. RICHARD POLLAS
88-19 193rd street, Apt. 1-D, Hollis, NY 11423
Tel: Cell# 347-256-6405 Email: richardpollas@yahoo.com
Professional Objective:
Executive Administratorwithmore than20 Years’ experience in HealthCare ManagementwithExpertise inHospital
Operations,FacilityManagement,SafetyManagement(EOC),Financial Oversight,LeadershipandSeniorProject
AdministratorSeniorlevel OperationsDirector-withMBA and20 yearsseasonedexperience inall disciplinesof hospital
managementOperations.
Professional Educationand Honors:
 February1994-C.W. POSTCOLLEGE, BROOKVILLE,NY
NursingHome Administrative ProgramCertificate,
 ADELPHI UNIVERSITY,GARDEN CITY, NY
MBA inhealthcare administration, May1987
BA in Psychology,May1982 – Phi BetaKappa
Professional Experience:
The SalernoCenter NY, NY Jul 13-Present
Practice Administrator
 Oversee DailyOperationatthe center,schedulestaff,resolvesall complaintsandproblems
 Understandall aspectsof provisioncare providedtothe patientpopulation,includingthe varietyof in-office
procedure providedtopatients.
 Maintainaccurate,well organized,uptodate filesforretrieval of neededdocumentation
 Monitorweeklycharge submissionsvolume,weeklycharge posted,dailycash,incomplete charges,denials
collectionsreport,refunds,etc.
 Resolve Employee issues,procedures,performance relatedissuesevaluateemployee performance.
 Helpto IdentifyandquantifyOperational deficienciesthatmaybe adverselyimpactingphysicianbillingorcash flow
( registration,Clinical operationsstaff onthe floor)
BellevueHospital Center NY, NY Sept-10– June13
AssociateDirector- FacilitiesManagement
 Directand oversee projectdevelopment –addressshorttermandlongtermhospital needs - establishwork
schedulesandassignprojectstostaff andcontractors.
 Oversee andmanage critical infrastructure projectsassignedtoContractors: Psychiatryrenovationproject( cost
over$1.5M)
 Oversee installations&repairsof mechanicalsandelectrical systemsunderseniorengineerassistance.
 Participate inmajorprojectbiddingforconstruction,mechanical andelectrical projectsoccurringwithinthe facility
 Prepare project schedules;andperformance datasheetsinaccordance withcontractrequirement;attendproject
meetingsandmanage sub-contractors
 Oversee HPprojectforthe installationof theirsecuritycamerasinPsychiatryandAmbulatorycare Buildingand
Allocation of BudgetforMajor Capital Renovationupto$50 Milliondollars.
BellevueHospital Center NY, NY April 06 – Sept10
AssociateDirector – Rehab Medicine Department
 Prepare budgetsandmonitorexpensesforBellevue Hospital andAffiliationstaff,suppliesandequipment’sand
monitorproductivityof majorservice areas.
 Coordinate integrationof inpatient,outpatientandtherapeuticservices
 Functionasadministrative liaisontootherhospital departmentsandservice areas.
 Ensure qualityandpatientsafetystandards
 Developprograms&processesthatpreventadverse events,developBusinessPlanforservice growth.
 Explore waystomaximize andutilizeexistingcapacity
 Establishrelationshipwithotherfacilitiestodevelopreferral andassesspatientsatisfaction.
 Enhanceddepartmentrevenue by10%,raisedthe level of occupancyfrom59% to 78% withinsix months.

2. BellevueHospital Center NY, NY July98 - Apr 06
Administrator(EOC) OFEnvironmental Safety Department
 Responsible forthe dailyOperationsof the safetydepartment.
 Chairthe Accidents&IncidentsCommittee byimplementingnew proceduresrelatedtopatients/employeessafety.
 Traininghospital staff in all aspectof the Environmentof Care;e.g.,Fire Safety,InterimLife Safety,Labsafety,
Equipmentmanagement,Security&Hazmat.
 Trainedinall aspectsof EmergencyManagement.
BellevueHospital Center NY, NY Aug92 – Jul 98
Director ofOperations
 Full on-site administrativeresponsibilityforfacilityeveningsandweekends,includingone of the busiestEmergency
Rooms/ Trauma CentersinNewYorkCity (95,000 - 100,000 visitsannually);supervisedthe laboratory,security;
pharmacy,radiology,andhousekeepingdepartments;serve asFire &SafetyDirector.
 Monitoractivitiesof over400 staff members;facilitate resolutionof conflictsbetweenemployees,addresspatient
and visitorcomplaints.
 Serve asrepresentativetomedia;handle heavyinflux of inquiriesonmajorevents;actasprimary representativeof
Executive Directorduringoff hours;liaisontoMayor,Police Commissionerandothervisitingdignitaries
 Managed care oriented.
 Conductproductivitystudiestodevelopmethodstoreduce operatingcostswithoutdiminishingqualityof patient
care.
 Oversee compliance withJCAHOandgovernmentagencyregulations.
L.I. JewishHospital /Hillside Division,GenOaks NY, NY Aug 90 - Jan 92
Administrator,AmbulatoryCare
 Full administrative andoperational responsibility,includingbilling,foremergencywalk-in,Phobia,Geriatric
Psychiatric,SchizophrenicAffectiveDisordersand Sexual DisordersClinics(aggregatetotal of 133,000 patientvisits
annually).
 WorkedcloselywithRiskManagement,QualityAssurance andUtilizationReview toeffectsignificantimprovement
inclinicservicesandfull compliancewithrequirementsof JCAHOandgovernmentregulators;significantlyincreased
Medicaidreimbursements.
Manhattan Eye,Ear andThroat Hospital NY, NYJune 88 - Aug 90
AssistantDirector, AdmittingDepartment
 Responsible inall billing;generated5%increase inMedicaidrevenues.
 Overall responsibilityforqualityAssurance CommitteeandUtilizationReview.
 Developed/revisedandimplementedpoliciestoeffectcompliance withJCHAO,andState andCityCodes.
Memberships:
 M.H.A.A. - MetropolitanHealthCare Association
 AmericanCollegeof HealthCare Executive
 HABNET Member- HaitianAmericanBusinessNetwork
Professional Skills:
 Proficient in Microsoft Word, Excel, PowerPoint and Access
 Fluent in French, English, Spanish , and Creole
REFERENCES FURNISHED UPON REQUEST