1. Gary A. Poulson
1906 Victoria Blvd
Hampton, VA 23661
(347)373-6328
Poulson_Gary228@yahoo.com
Summary
 Skilled Shift Supervisor withmore than20 years in lawenforcement,
and security.
 Served inthe U.S militaryfor 9 years [honorable discharge]
 Works well independentlyand as part of a team.
 Highlyskilled in responding to emergencysituations andproviding
crisis intervention.
Education
John F. KennedyHighSchool 1979
Bronx, New York
CASAC Training
New York State
2010
Career History and Accomplishments
Shift Coordinator
Salvation Army Franklin women’s assessment shelter
10/1/2014 to 9/4/2014
 Report to the Program Director, and in their absence assumes
charge of the facility.
 Performedinitial intakes of clients
 Advises administrationof incidents/emergenciesthat develop.
 Maintainan orderlyand safe environment for all residents, visitors,
and employees.
 Makes regular inspections ofthe buildingandpremises, patrols halls
and commonareasto complywithestablishedoperational
procedures, standards andregulations.
 Respondto and report allunusualoccurrencesand/or incidents
within the time sensitive guidelinesestablished byDHSandTSA.
 Responsible to ensuring all clients complywiththe DHS Code of
Conduct andclient Responsibility.
 Corresponds withthe DHS/CARESdepartment to ensure that all
vacant units are calledintoCARES as vacant andreadyandaccept
referralsfor new intakes from DHS/CARES.
 Conducts facilityevacuations and periodic evacuations (fire drills as
is required) and, maintains requiredrecords ofallsuchdrills etc….
 Train staffinevacuation procedures and fire drills, etc…
 Records andreports violations of fire codes to administration.
 Maintains all requiredenvironmental standards.
 Mediates client disputes andmaintains logs of unusual events or
activities. Assists inthe direct management of client compliance
with house rules, curfews etc.
Shift Supervisor
Help USA
7/4/2005 to 9/25/2013
 Supervisedpersonnel working the same shift.
 Monitoredthe entire facilityusing CCTV while simultaneouslyperforming dispatchduties.
 Developedproceduresfor the emergencyresponse and crisismanagement, physical security,
informationprotection, andincident management.
 Developedand implemented trainingprocedures for all newlyhiredpersonnel.

2.  Communicatedandenforcedcompliance withstate andlocal laws while emphasizing company
standards of professionalismandsafety.
 Supervisedthe deliveryof programservices, including intakes, bedassignments, andcollecting
census usingthe CARESsystem.
 Immediatelyreportedfires, accidents andother safetyhazards. Patrolledbuildings, facilities and
perimeter areas to prevent damage to property.
 Coordinated withonsite managers, liaison officers and other outside agenciesregarding safety
and preventive maintenance.
 Enforced all building rules andregulations.
 Acted as first responder for medicalemergencies, included incomingcalls andcode red situations
Highlights
Law enforcement background Investigative skills
Criminal lawknowledge CCTV surveillance
Backgroundchecks Shift work experience
First AidandCPR certified Report writing
Observant/reporting High level ofintegrity
Skilled inconflict resolution certified SecuritySupervisor
Staffingandscheduling Lotus Notes
Participate in multidisciplinaryteam Aware of legal andethical standards
Comfortable with diverse populations Microsoft Office
Windows Vista CARES system
References
Referencesare available upon request.