1. Richard Norris
Personal Profile
Experience
Summary
Experienced business manager, marketer, and sales person. I’m an articulate, professional, and persuasive manager
and seller, able to motivate and communicate to achieve exceptional business and sales results. My excellent
communication and interpersonal skills make me a natural leader, manager and an accomplished sales person. I’m a highly
organised, yet creative thinker and a natural strategist and marketer, thriving on challenge and problem solving. I am friendly,
dependable, reliable and hands on in all aspects of my work, and driven to excel in everything I do.
Sales: domestic and corporate, field and office based.
Marketing: full strategy – ideas and implementation, including web site design and build management, literature and advert
design, copywriting, internet promotion and advertising.
Management: small office teams, sales teams, contractors & tradesmen, and large events teams across multiple locations.
Administration: set-up and running of operational and admin processes, and their on-going development.
Business Manager: ultimate responsibility for all areas of company operation, giving understanding of both the big picture,
as well as the details, of marketing and running a successful and growing business.
Employment
Gem Solar
Multiple technology
domestic renewable
energy installations
Sharps
Fitted furniture design
and sales
Feb 2015 – present Somerset
Sales and Marketing Director
Overview:
Recruited to rebrand and grow, through sales and marketing, this renewable energy installation business, and to oversee the
general operation and day to day running of this relatively small company.
Key Responsibilities:
Sales and technical advice to clients, including home / site visits and meetings
Formulation and implementation of company’s complete marketing strategy
Web site design, content copywriting, and internet promotion and advertising
Design and copywriting of marketing and sales supporting materials
Client liaison and project management
Building relationships and ties with key manufacturers and suppliers
Key Achievements:
Developing this small company into the leading multi-technology renewable energy company in Somerset.
Formed critical working partnerships with key companies such as Tesla, Mitsubishi, and Firepower.
The continued growing of the company during the renewable recession of 2016, which claimed so many other businesses
Attaining a high level of knowledge in so many renewable areas (Heat Pumps, Biomass, PV, Battery Storage, Off-Grid
Systems, Solar Thermal, Turbines) as well as complex heating system design, and EV charging.
Nov 2014 – Feb 2015 Bristol / Bath / South West
Field Sales Designer
Overview:
Sales Representative and bedroom / home office designer for this leading national fitted furniture company
Key Responsibilities:
Direct field sales to domestic clients
Bedroom and home office design (inc: 3d and scaled technical drawing by hand)
Post sales client liaison
Key Achievements:
Consistently the second highest converting sales rep from my second week in the job
Achieved a very high average sat conversion rate of 65%
Nationally the highest selling new recruit in terms of revenue and tipped for ‘Rookie of the Year’ award 2015
The Old Wheelhouse
Greyfield Road
High Littleton
Bristol
BS39 6YF
Mobile: 07973 682389
E-mail: richardbubble@hotmail.co.uk
2. Bubble
Multi-divisional
events company
DIVISIONS:
Corporate events
Wedding bars
Festival & outdoor
Christmas parties
March 1995 – October 2014 Bristol based, but operating Nationally
Managing Director and Founder
Overview:
Set-up and grew my small specialist events company, to a multi-divisional business with specialist corporate events, mobile bars,
and outdoor events divisions, and the largest Christmas Party company in the south west. (Sold in 2014)
Key Responsibilities:
Marketing and sales of events and event products, to corporate and private clients, for up to 1500 guests, and budgets
in excess of £150k.
Managing all marketing and advertising, including the design of ads, editorial copywriting, and web site content.
Logistics and operations management and planning, and developing operational procedures for the implementation of
our events and services across multiple simultaneous sites.
Staff recruitment, training, and development of supervisors, management and sales staff
Design and set-up of sales and office administration procedures (including stock control, databases, accounting and
record keeping procedures, H&S and legal compliance)
Event management from the build stages, right through to the safe and successful operation of the events.
Financial projections and cost strategy, and ongoing financial analysis.
Supplier negotiations and contractor management
Key Achievements:
The growth of the business’s range of products, from its first individual entertainment product concepts, to become a large
scale event production company, as well as a supplier of a range of event hire equipment and entertainments.
Building the business to an operational level where we could effectively operate up to 6 simultaneous events in different
locations, and to achieve a peak of 156 events in one year alone.
Building the Christmas Party company division from a one location business, to simultaneously running 3 separate large
venues across 2 cities, managing over 100 staff, and serving nearly 9000 guests, over 12 nights to achieve a turnover in
excess of £650k, becoming the largest Christmas Party Company in the South West.
Successfully securing and running the ‘Everything Everywhere’ National Conference and Christmas Party, with 1500 guests
for both separate daytime and evening events, and with high catering demands and turnaround time.
Client List includes: Orange, EE, Samsung, Microsoft, Vodaphone, Metro, Peugeot, Channel 4, Universal Studios, BBC,
Accenture, Live Nation
Education BSc (Hons) 2:1 Business Administration and Marketing Cardiff University 1990 - 1993
BTec National Diploma in Business and Finance (Distinction) Bath College of Further Education 1988 - 1990
8 G.C.S.E grade B or above including English and Mathematics Wellsway School, Keynsham 1983 - 1988
Other Skills and Qualifications
A capable graphic designer with 12 years experience producing all the design work for my businesses
Computer Programs - fully conversant with Windows, Excel, Word, Access, Corel Draw, Photoshop, WordPress website
editing, social media platforms, and Google Adwords
Good understanding of plumbing and electrical systems, and general building trades knowledge, and expert level
understanding of most renewable energy technologies.
Personal License Holder and Catering and Hygiene Level 2
Full, clean driving licence and own car
Personal Nationality: British
Marital status: Married
References available on request
Industry Sector Experience:
Renewable Energy - Construction - Events and Entertainment - Interior Design - Graphic Design and Photography -
Leisure and Catering and Licensed Trade - Product Design and Manufacturing - Retail.