1. RICHARD Q. KELLY
203 Taylor Road, Colchester, CT 06415 ♦ (860)-917-6173 ♦ rqkelly@gmail.com
SUMMARY
A results oriented Director of Print Procurement / Vendor Relations in the Financial Services industry whose career is
substantiated by increased Procurement Management responsibilities and initiatives with a strong focus on cost reduction
while improving quality and building client confidence. A diverse portfolio of experience includes supply chain
management, print manufacturing, print sales and marketing. Understands the “Voice of the Customer” and knows how to
deliver solutions that help the customer achieve their business objectives on time and on budget.
PRINCIPAL COMPETENCIES
 Tactical printing management on workflow processes  Strategic Planning on industry technologies
 Skilled development, execution and administration of
vendor management programs
 Analytical and Intuitive thinking in project
development
 Strong leadership and mentoring abilities  Performance metric driven
PROFESSIONAL HISTORY
MassMutual Financial Group, Springfield, MA
Director, Print Procurement / Vendor Relations June 2000 – present
 Successfully implemented the outsourcing of all internal print operations. Digital printing and traditional offset
printing are all procured thru external contracted suppliers with negotiated pricing. Outsourcing of digital print
will result in $1.5 million (33% of budget) savings over the 3 year contract.
 Management of a print buying organization that insures the effective procurement of both pre and post sales
marketing collateral for all lines of business. As well as preprinted forms and envelopes, financial regulatory print
and the corporate stationery print program.
 Reduced overall budget by $5 million over five years by scaling the vendor base and establishing contract pricing.
 Developed a comprehensive directed buy paper program saving the company over $3 million to date.
 Established a paper and print specification standards program that includes strategic partner contracts utilizing
grid pricing to reduce costs and ensures all print production follows the Corporate Branding policy.
 Reduced production costs by standardizing the paper and print requirements while increasing quality by press and
ink calibrations, exact color proofing, designing to branding and construction styles, and by monthly
monitoring/measuring vendors to maintain negotiated Service Level Agreements (SLA’s).
 Organized an interactive procurement group to more collaboratively work with internal client marketing
departments and account management teams; leading to the better understanding of the scope of projects and
more successful project management.
 Developed a vendor database in which to draw; leveraged as contracts expire and RFP’s are required.
 Established a Vendor Relations program to measure and track SLA’s as defined by the contracts Master Service
Agreement (MSA). Key metrics created and tracked monthly / quarterly as required to promote the vendors value
and contribution to the overall relationship.
Moore North America, Hartford, CT
Eastern Area Commercial Print Manager August 1998 – June 2000
 Promoted to manager of the sourcing print procurement department managing 5 employees. Oversaw all aspects
of the print buying process including vendor negotiations and departmental profit and loss statements.
 Employed constant review of vendor selections to maintain high quality and service levels.
 Directly supported the North East sales force of over 1500 field agents to secure the best pricing from selected
contracted vendors.

2. Senior Commercial Print Buyer / Manager October 1996 - August 1998
 Promoted as a purchasing agent to procure commercial print that exceeded the plants capacity or could not be
produced internally in a timely or cost effective manner.
 Responsible for procuring over ten million dollars ($10M) of one to eight color process work. Advised four junior
buyers and assisted a multi-faceted sales team with specifications and technical guidance along with reporting and
tracking information. Data reports included, plant production volumes, plant capacity, pricing and advance
customer forecasting information.
 Sought out new vendor sources to better manage a Bid and Buy type procurement model and drive vendor
negotiations.
Print Production Planner / Coordinator September 1995 - October 1996
 Supported the Northeast commercial plant for a national multi-plant corporation. Served as the lead coordinator
for customer / sales / production personnel. Responsible for the management and oversight of work from concept
to delivery. Additional responsibilities included production scheduling, vendor outsourcing and final billing of all
work coordinated.
The John W. Gross Co., CT
Print Broker / Sales April 1989 – September 1995
 Served as a Sales Representative with commercial offset experience to enhance existing forms sales business.
Managed all aspects of key customer accounts to include sales generation, estimating, production oversight and
general client service.
Harborview Communications Corp., Division of Sorg Printing Co., New York, NY
Assistant to the President / Print Coordinator November 1983 - April 1989
 Directly supported the President of an organization which specializes in custom presentation materials, financial
and legal printing; Obtained visibility into all business operations and contacts.
 Was provided comprehensive exposure to sales, project planning, facilities management, paper contracts,
equipment service and purchasing, as well as inter-company relations.
 Acted as lead Account Manager on all major accounts, managing all aspects of projects from concept to delivery.
 Gained in depth proprietary technical knowledge of new equipment technology from major vendors.
EDUCATION
Bachelor of Science (1982)
Printing Management
Rochester Institute of Technology, Rochester, NY