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1 | P a g e
Renee M. Williams
Norfolk, VA(757) 630-2262
Williams.renee.m@gmail.com
High performance standards in a diverse range of roles, I am accustomed to fast-paced environments with rapidly
changing schedules and priorities. I have interacted with various professional levels and organizations to negotiate
decisions, communicate requirements and train. I have taught personnel/peers on the job as one on one or in a small
group along with a small classroom setting while in the Navy and also as a military contractor. Additionally, I am very
personable and use to all types of personalities/people.
Working successfully in both a team-oriented and self-directed environment, I productively developed reporting and
management tools to analyze and streamline business processes. I am prideful in attaining high attention to detail and
being highly organized, which are major strengths required for IT/IS asset configuration management. Configuration
management has always been a part of almost all of my positions held in the past 20+ years.
My IT career began during the inception of computers into the workforce and as technology grew throughout the years, so
did my expertise since I was always on the forefront of implementing the new technology at the various commands where
I worked while in the Navy and at a couple of my contracting positions after the Navy.
Recognizing your time is valuable, I welcome the opportunity to further discuss this position’s duties along with my
experience and qualifications for this prospect. Along with my notable work ethic, I am confident I can be a major asset to
your organization.
Sincerely,
Renee M. Williams
Encl.: resume
2 | P a g e
RENÉE MICHELLE WILLIAMS
Norfolk, VA, (757) 630-2262
Williams.renee.m@gmail.com / http://www.linkedin.com/pub/renee-m-williams/42/9b4/ab7/
CERTIFICATIONS/AWARDS
 Security + (Comptia). ID: COMP0001020536198, exp. 03/14/16
 Project Management Certification (PMI, Expert Rating). ID: 2816873, rcvd 05/09/13
EDUCATION
 ECPI University, Virginia Beach VA.
 Masters Degree (Magna Cum Laude); Information Systems (IS) Management, Grad: May 2015
 Bachelor Degree; Healthcare IT Management, Grad: June 2013
 AAS Degree; IT/Network Security Management, Grad: June 2005
 AZ ‘A’ School & 2 ‘C’ Schools for O&IMA Data Analysis/NALCOMIS SA/DBA (Military)
PROFESSIONAL SUMMARY
 Navy Active Duty 20 years as Aviation Maintenance Administration (AZ) and after, worked a few military contracts and
acquired 20+ years vast IT and Office experience to include the below
 Partnered in the world initiative to adapt computers into the workforce in early 1980’s
 10+ years Senior Server System Administrator (SA) and Database Administrator (DBA)
 Resident expert in OMA/IMA NALCOMIS (Navy Aviation maintenance management database network)
 Production and Maintenance Control expertise, to include Project Management and Project/Process Improvement
 15+ years Configuration Manager: Ensured current and optimally functional hardware/software, including Security
Software, software upgrades, and inventory: (IAVA/STIG)
 Senior SA, Upgraded networks to include training and support, MS Server 2004
 Retina/HBSS Administrator, Policy Manager, and Program Project Management Metrics Analyst
 Aircraft Logistician and Data Analyst expertise (includes other business arenas than aircraft)
 Astute and Swift in learning software programs and hardware use/configuration
 Extremely personable; Interacted with all levels of organizations in a professional tactful manner
 Organized & Detail oriented. Profound oral and written skills.
 Effectively communicates, multi-tasks, improvises, and manage constraints to promptly meet deadlines
 Versatile team player, supervisor, and leader. Willing to teach and learn. Confident in working singularly as well.
 ADMINISTRATIVE SKILLS:
 Positive Proactive Customer Service  Technical Writer
 Data Entry, Data Upkeep  Security/Confidentiality Management
 Typing, 60+ WPM  Policies & Procedures (SOP) creation/publication
 Various filing methods & skills  Calendar upkeep; Meetings/Events planning
 NETWORK SKILLS:
 Network implementation/upgrade  Traffic analysis: IDS/IPS, Retina, HBSS, BDNA
 Network performance/connectivity  Ethernet, hardware, software (HW/SW) troubleshooting
 Systems back-up/recovery  Active Directory/Directory Service
 Network security  Network topologies/CISCO routers
 Config., inventory, release management (HW/SW, Server, IAVA, STIG, IPs, etc.)
 SOFTWARE EXPERIENCE:
 Windows 95-7, 2000-08 Server/Pro  Security (McAffee, Norton, Malwarebytes, etc.)
 Some Web Development/Hosting  Remedy/HBSS
 MS Office suite & Project (any version)  Programming(Java/HTML/Android/PowerShell/WordPress)
 Visio & Adobe  Imaging software (I.E. Ghost, etc.)
 IATS, DADMS  MS Dos, Red Hat Linux/Unix, MAC/Apple, Sybase
 Software Testing  Other minor software
SPECIFIC JOB EXPERIENCE
 May 2009-May2015: ECPI University, Virginia Beach, VA
 Student, Masters IS/IT Management
 IT Consultant, Freelance: Helped many others with personal computer issues and repairs.
3 | P a g e
 Nov 2008- Apr 2009: INDUS Technology (Military contractor for SPAWAR Atlantic) Norfolk, VA
Network System Administrator:
 Built HP Proliant G5 servers, RAID, Server 2003, Sybase, Admin, and anti-virus/STIG upkeep.
 Managed the order, receipt, and inventory of hardware and software including the bill of material (BOM).
Interacted more to management within Teamcenter and SAP.
 Installed upgraded network servers and application for Navy squadrons ensuring proper inventory and
configuration of hardware and software.
 Produced network configuration tree/schematics via computer generated design (CAD) software.
 Trained squadrons’ SA’s to build and maintain their server, network and applications.
 Nov 2007- Nov 2008 C4 Planning Solutions (Military contractor for NETWARCOM), Norfolk, VA
Navy’s Cyber Asset Reduction and Security Project (CARS):
 Equipment & Configuration Manager/STIG: Ensured Network Security IAVA/STIG/Inventory compliance.
Software-wise Built/Configured laptop servers and performed network scans, ensuring networks are Secure via
Retina and Host Based Security System (HBSS). Introduced to Teamcenter and SAP.
 Project Management Metrics/IT Analysis: Created, monitored, and analyzed metrics for process improvement and
for ensuring contracted project was on task. Generated configuration audit plans, reports, and summaries based
on contractual requirements (Contract Data Requirements List CDRL)
 Aug 2006- Oct 2007: Harris Connect Inc., Chesapeake, VA
Data Integration Specialist:
 Compiled/formatted personal data for alumni associations’ databases and directory book; MS Access, Excel,
Word, and other minor software.
 Dec 2005- Jun 2006: L-3 Vertex (Navy contractor), AIMD Oceana, Virginia Beach, VA
Logistics:
 Maintained F18 engine logbooks, records and five different Navy database programs. Performed many of the
duties stated below in my Active Duty summary.
 Dec 2004- Dec 2005: Support Systems Assoc., Inc., (Navy contractor) AIMD Oceana, Virginia Beach, VA
Data and Metrics Research Analyst:
 Created metric reports and presentations to exemplify process improvement in Navy AIRSPEED, LEAN, 6S and Six
Sigma. (spreadsheets, graphs, flow charts, databases, etc.).
 June 1984- June 2004 – US Navy, 20 years Active Duty
 Logistics Clerk: Reported aircraft/engine usage via various Navy databases.
 Maintained aircraft/engine logbooks, managing their life limited components (PLP/PLM) via maintenance and
inspection tree reports generated by computer aided design (CAD) software and data reports.
 Central Technical Publications Librarian: Automated the inventory and revisions with Navy databases.
 Computer Expert: Aautomated offices with computers when computers were first introduced.
 Implemented networks and database systems. Trained peers on computer and application usage.
 Main SA: managed and performed LAN upgrades and maintenance. Disassembled entire network and
reassembled at deployment sites (bases and ships) and then again upon return to home base.
 As main SA and aircraft logistician performed functional and physical audits ensuring proper asset/component
inventory and configuration for aircraft, support equipment, and network hardware/software; including bill of
material (BOM).
 Data Analyst: Created and reported charts, graphs, presentations, etc. Trained peers and managers on
maintenance documentation and software use.
 Ensured proper maintenance and supply documentation via NALCOMIS (maintenance and supply documentation
management system, similar to Teamcenter and SAP).
 Squadron liaison with higher military organizations and later the reverse: Higher organizations with squadrons.
 Navy aviation maintenance policies and procedures resident expert (Aviation Maintenance Administration):
 Created outgoing and managed incoming engineering change proposals (ECP) and requests for
deviations/waivers (RFD/RFW) for various assets such as network hardware/software, support equipment and
their life cycle components, aircraft and their life cycle components, aircraft maintenance technical publications,
and aircraft maintenance policies/procedures.
 Held configuration change boards for these proposals to analyze, access, and document all of its impacts.
4 | P a g e
Renee M. Williams, References:
1. Rhonda Sprenger, Former Coworker and Advisor/Friend
rms642002@yahoo.com
252-435-5955 | , Richland, WA 99352
2. Thomas J. Trevethan, Dean of Curriculum
ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462
(Phone) 757-671-7171 x55283 | TTrevethan@ecpi.edu | www.ecpi.edu
3. Joe Blow, CIS Faculty
ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462
(Phone) 757-671-7171 x55216 | JBlow@ecpi.edu | www.ecpi.edu
4. Scott Davis, CIS Faculty
ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462
(Phone) 757-671-7171 x55947 | scdavis@ecpi.edu | www.ecpi.edu
(References from previous employers are no longer available due to management personnel transfers)
INDUS Technology Corporate Headquarters
JamesB. Lasswell, PresidentandCEO
2243 San DiegoAve,Ste 200
San Diego,CA 92110
Phone:(619) 299-2555, Fax: (619) 299-2444
jlasswell@industechnology.com
C4 PlanningSolutions
TradingCentre Building,1stFloor
P.O.Box 147878,
AbuDhabi UAE AbuDhabi,
971 UnitedArab Emirates
706-592.1520
Harris Connect,Inc.
1400-A CrosswaysBlvd.Chesapeake,VA 23320 800-877-6554
L-3 VertexAerospace LLC
555 Industrial Drive South
Madison,MS 39110 USA
601-856-2274
SystemsSupport Alternatives, Inc.
500 MontgomeryStreet,Suite 400
Alexandria,VA 22314
(800) 875-9730- toll free,(571) 483-2100 - local,(571) 483-2101 - fax
info@ssai.com

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RMWILLIAMS IT Config Mgr Resume

  • 1. 1 | P a g e Renee M. Williams Norfolk, VA(757) 630-2262 Williams.renee.m@gmail.com High performance standards in a diverse range of roles, I am accustomed to fast-paced environments with rapidly changing schedules and priorities. I have interacted with various professional levels and organizations to negotiate decisions, communicate requirements and train. I have taught personnel/peers on the job as one on one or in a small group along with a small classroom setting while in the Navy and also as a military contractor. Additionally, I am very personable and use to all types of personalities/people. Working successfully in both a team-oriented and self-directed environment, I productively developed reporting and management tools to analyze and streamline business processes. I am prideful in attaining high attention to detail and being highly organized, which are major strengths required for IT/IS asset configuration management. Configuration management has always been a part of almost all of my positions held in the past 20+ years. My IT career began during the inception of computers into the workforce and as technology grew throughout the years, so did my expertise since I was always on the forefront of implementing the new technology at the various commands where I worked while in the Navy and at a couple of my contracting positions after the Navy. Recognizing your time is valuable, I welcome the opportunity to further discuss this position’s duties along with my experience and qualifications for this prospect. Along with my notable work ethic, I am confident I can be a major asset to your organization. Sincerely, Renee M. Williams Encl.: resume
  • 2. 2 | P a g e RENÉE MICHELLE WILLIAMS Norfolk, VA, (757) 630-2262 Williams.renee.m@gmail.com / http://www.linkedin.com/pub/renee-m-williams/42/9b4/ab7/ CERTIFICATIONS/AWARDS  Security + (Comptia). ID: COMP0001020536198, exp. 03/14/16  Project Management Certification (PMI, Expert Rating). ID: 2816873, rcvd 05/09/13 EDUCATION  ECPI University, Virginia Beach VA.  Masters Degree (Magna Cum Laude); Information Systems (IS) Management, Grad: May 2015  Bachelor Degree; Healthcare IT Management, Grad: June 2013  AAS Degree; IT/Network Security Management, Grad: June 2005  AZ ‘A’ School & 2 ‘C’ Schools for O&IMA Data Analysis/NALCOMIS SA/DBA (Military) PROFESSIONAL SUMMARY  Navy Active Duty 20 years as Aviation Maintenance Administration (AZ) and after, worked a few military contracts and acquired 20+ years vast IT and Office experience to include the below  Partnered in the world initiative to adapt computers into the workforce in early 1980’s  10+ years Senior Server System Administrator (SA) and Database Administrator (DBA)  Resident expert in OMA/IMA NALCOMIS (Navy Aviation maintenance management database network)  Production and Maintenance Control expertise, to include Project Management and Project/Process Improvement  15+ years Configuration Manager: Ensured current and optimally functional hardware/software, including Security Software, software upgrades, and inventory: (IAVA/STIG)  Senior SA, Upgraded networks to include training and support, MS Server 2004  Retina/HBSS Administrator, Policy Manager, and Program Project Management Metrics Analyst  Aircraft Logistician and Data Analyst expertise (includes other business arenas than aircraft)  Astute and Swift in learning software programs and hardware use/configuration  Extremely personable; Interacted with all levels of organizations in a professional tactful manner  Organized & Detail oriented. Profound oral and written skills.  Effectively communicates, multi-tasks, improvises, and manage constraints to promptly meet deadlines  Versatile team player, supervisor, and leader. Willing to teach and learn. Confident in working singularly as well.  ADMINISTRATIVE SKILLS:  Positive Proactive Customer Service  Technical Writer  Data Entry, Data Upkeep  Security/Confidentiality Management  Typing, 60+ WPM  Policies & Procedures (SOP) creation/publication  Various filing methods & skills  Calendar upkeep; Meetings/Events planning  NETWORK SKILLS:  Network implementation/upgrade  Traffic analysis: IDS/IPS, Retina, HBSS, BDNA  Network performance/connectivity  Ethernet, hardware, software (HW/SW) troubleshooting  Systems back-up/recovery  Active Directory/Directory Service  Network security  Network topologies/CISCO routers  Config., inventory, release management (HW/SW, Server, IAVA, STIG, IPs, etc.)  SOFTWARE EXPERIENCE:  Windows 95-7, 2000-08 Server/Pro  Security (McAffee, Norton, Malwarebytes, etc.)  Some Web Development/Hosting  Remedy/HBSS  MS Office suite & Project (any version)  Programming(Java/HTML/Android/PowerShell/WordPress)  Visio & Adobe  Imaging software (I.E. Ghost, etc.)  IATS, DADMS  MS Dos, Red Hat Linux/Unix, MAC/Apple, Sybase  Software Testing  Other minor software SPECIFIC JOB EXPERIENCE  May 2009-May2015: ECPI University, Virginia Beach, VA  Student, Masters IS/IT Management  IT Consultant, Freelance: Helped many others with personal computer issues and repairs.
  • 3. 3 | P a g e  Nov 2008- Apr 2009: INDUS Technology (Military contractor for SPAWAR Atlantic) Norfolk, VA Network System Administrator:  Built HP Proliant G5 servers, RAID, Server 2003, Sybase, Admin, and anti-virus/STIG upkeep.  Managed the order, receipt, and inventory of hardware and software including the bill of material (BOM). Interacted more to management within Teamcenter and SAP.  Installed upgraded network servers and application for Navy squadrons ensuring proper inventory and configuration of hardware and software.  Produced network configuration tree/schematics via computer generated design (CAD) software.  Trained squadrons’ SA’s to build and maintain their server, network and applications.  Nov 2007- Nov 2008 C4 Planning Solutions (Military contractor for NETWARCOM), Norfolk, VA Navy’s Cyber Asset Reduction and Security Project (CARS):  Equipment & Configuration Manager/STIG: Ensured Network Security IAVA/STIG/Inventory compliance. Software-wise Built/Configured laptop servers and performed network scans, ensuring networks are Secure via Retina and Host Based Security System (HBSS). Introduced to Teamcenter and SAP.  Project Management Metrics/IT Analysis: Created, monitored, and analyzed metrics for process improvement and for ensuring contracted project was on task. Generated configuration audit plans, reports, and summaries based on contractual requirements (Contract Data Requirements List CDRL)  Aug 2006- Oct 2007: Harris Connect Inc., Chesapeake, VA Data Integration Specialist:  Compiled/formatted personal data for alumni associations’ databases and directory book; MS Access, Excel, Word, and other minor software.  Dec 2005- Jun 2006: L-3 Vertex (Navy contractor), AIMD Oceana, Virginia Beach, VA Logistics:  Maintained F18 engine logbooks, records and five different Navy database programs. Performed many of the duties stated below in my Active Duty summary.  Dec 2004- Dec 2005: Support Systems Assoc., Inc., (Navy contractor) AIMD Oceana, Virginia Beach, VA Data and Metrics Research Analyst:  Created metric reports and presentations to exemplify process improvement in Navy AIRSPEED, LEAN, 6S and Six Sigma. (spreadsheets, graphs, flow charts, databases, etc.).  June 1984- June 2004 – US Navy, 20 years Active Duty  Logistics Clerk: Reported aircraft/engine usage via various Navy databases.  Maintained aircraft/engine logbooks, managing their life limited components (PLP/PLM) via maintenance and inspection tree reports generated by computer aided design (CAD) software and data reports.  Central Technical Publications Librarian: Automated the inventory and revisions with Navy databases.  Computer Expert: Aautomated offices with computers when computers were first introduced.  Implemented networks and database systems. Trained peers on computer and application usage.  Main SA: managed and performed LAN upgrades and maintenance. Disassembled entire network and reassembled at deployment sites (bases and ships) and then again upon return to home base.  As main SA and aircraft logistician performed functional and physical audits ensuring proper asset/component inventory and configuration for aircraft, support equipment, and network hardware/software; including bill of material (BOM).  Data Analyst: Created and reported charts, graphs, presentations, etc. Trained peers and managers on maintenance documentation and software use.  Ensured proper maintenance and supply documentation via NALCOMIS (maintenance and supply documentation management system, similar to Teamcenter and SAP).  Squadron liaison with higher military organizations and later the reverse: Higher organizations with squadrons.  Navy aviation maintenance policies and procedures resident expert (Aviation Maintenance Administration):  Created outgoing and managed incoming engineering change proposals (ECP) and requests for deviations/waivers (RFD/RFW) for various assets such as network hardware/software, support equipment and their life cycle components, aircraft and their life cycle components, aircraft maintenance technical publications, and aircraft maintenance policies/procedures.  Held configuration change boards for these proposals to analyze, access, and document all of its impacts.
  • 4. 4 | P a g e Renee M. Williams, References: 1. Rhonda Sprenger, Former Coworker and Advisor/Friend rms642002@yahoo.com 252-435-5955 | , Richland, WA 99352 2. Thomas J. Trevethan, Dean of Curriculum ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462 (Phone) 757-671-7171 x55283 | TTrevethan@ecpi.edu | www.ecpi.edu 3. Joe Blow, CIS Faculty ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462 (Phone) 757-671-7171 x55216 | JBlow@ecpi.edu | www.ecpi.edu 4. Scott Davis, CIS Faculty ECPI University | 5555 Greenwich Road | Virginia Beach, VA 23462 (Phone) 757-671-7171 x55947 | scdavis@ecpi.edu | www.ecpi.edu (References from previous employers are no longer available due to management personnel transfers) INDUS Technology Corporate Headquarters JamesB. Lasswell, PresidentandCEO 2243 San DiegoAve,Ste 200 San Diego,CA 92110 Phone:(619) 299-2555, Fax: (619) 299-2444 jlasswell@industechnology.com C4 PlanningSolutions TradingCentre Building,1stFloor P.O.Box 147878, AbuDhabi UAE AbuDhabi, 971 UnitedArab Emirates 706-592.1520 Harris Connect,Inc. 1400-A CrosswaysBlvd.Chesapeake,VA 23320 800-877-6554 L-3 VertexAerospace LLC 555 Industrial Drive South Madison,MS 39110 USA 601-856-2274 SystemsSupport Alternatives, Inc. 500 MontgomeryStreet,Suite 400 Alexandria,VA 22314 (800) 875-9730- toll free,(571) 483-2100 - local,(571) 483-2101 - fax info@ssai.com