1. RHENE BOY C. LOJA
6 Saint Francis Xavier St.Dela Costa Homes,Barangka, Marikina City
0922-8058388
rcloja@yahoo.com.ph
Career Summary
As an Identity Access Administrator focused on providing access and
permissions for one of the largest financial institution in the United States.
My strengths include user access reviews, account creation, providing
permissions, incident management, identifying gaps and process
improvement, providing support different lines of business and handling
escalations.
Work Experience
JP Morgan Chase & Co.
Position Title: Identity Access Administrator
Duration: Jan 2008 – Nov 2014
Work Description:
 Active Directory LAN account creation and deletion.
 Granting end users access using Active directory, ACE tool and IDPRO.
 Creating and modifying folder permissions.
 Managing tickets using Service Manager. Providing support to end
users and providing high priority to escalated tickets.
 Providing user access and creation of objects in LDAP.
 Performing security check and change control.
Achievements:
 Improved the token distribution process for Manila, Cebu and
Contractors by providing a streamlined process which significantly
reduced the delivery time to 24 hours upon completion of the request.
 Reduced the cost of purchasing new tokens by retrieving duplicate
tokens from existing owners.
 Created an online process which resulted in effective training for new
members improving the Team’s knowledge in supporting different
issue.
 Received the TALA Award for Collaboration & Partnership which
improved and expanded Enterprise Access Administration platform
team.
 Travelled to India as part of the Tech Exchange program.

2. Halcrow
Position Title: MIS Helpdesk Analyst
Duration: Oct 2007 – Dec 2007
Work Description:
 A Service Desk Analyst in the Global Service Desk team in the
Philippines, responsible on a daily basis to the Line Manager
Confabia
Position Title: IT Technician
Duration: Sep 2006 – Sept 2007
Work Description:
 Technical support for Confabia end-users.
Microbase
P&G - Hewlett Packard
Position Title: Systems Engineer
Duration: Jan 2006 - Sep 2006
Work Description:
 As Systems Engineer, our core function is to manage P&G systems. I
specialize in providing support and maintenance.
Education
AMA Computer University
BS Computer Science (2001-2005)
Reference available upon request