Information Technology and Security professional with around 5 years experience in Oracle Identity Manager, IBM Tivoli Identity and Access Manager, IBM Privileged Access Manager, Cyber Ark, Security Support and Operations, Process transition, Implementation and Documentation, LDAP Directories, Single/Reduced Sign-On (SSO), Micro soft Exchange 2007/2010, ID provisioning and De-Provisioning, Access management, RBAC (Role-Based Access Control), Compliance and Auditing

1. Job Objective
To strive for excellence through performance, be a constant learner and execute effective calibre
towards organizational growth and thyself, by leveraging the strengths gained around five years.
Summary
• Total IT Experience : 4 years 11 months
• Primary area of expertise : 1. Identity and Access Management Consultant (Oracle
Identity Manager & Tivoli Identity and Access Manager)
2. Privilege Identity Management (Cyber Ark & IBM
Security Privilege Identity Manager)
• Around Five years for professional experience in Information Technology field, including
onsite experience in Manila, Philippines for Implementation of IAM and PIM suites.
• Extensive experience in Oracle Identity Manager (11g R1), WebLogic Application server.
• Experience in Single Sing On (SSO)
• Extensive experience in Cyber Ark (7.2) with Implementation and support knowledge.
• Extensive experience in IBM Security Privilege Identity Manager (2.0.1).
• Extensive experience in Secure Auth two way authentication factor.
• Expertise experience in MS Active Directory, MS Exchange 2007/2010.
• Experience with end to end user life cycle.(Id provisioning, De- provisioning and RBAC)
• Extensive experience in Service Management process and ITIL V3 certified professional.
• Good mount of Knowledge in SIEM.
• Excellent trouble shooting, analytical, and problem solving skills with a sense of
interpreting and implementing client requirements.
• Excellent communication skills and is a self-motivated team leader that is committed to
his professional career.
• Providing the KT sessions on technical as well support process to new team members.
Certifications
• Cyber Ark Certified Professional
• ITIL® Version 3 Foundation Certified
Technical Exposure on Security__
IAM Suites : Oracle Identity Manager (11g R1), Tivoli Identity (5.1) and
Access Manager (6.2)
Privilege Manager : Cyber-Ark (7.1) PIM suite, IBM Security Privilege Identity
Manager (2.0.1), Secure Auth
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Balamurugan
Narayanan
bala89.ece@gmail.com
+63 91738 13569

2. Directory : OID, TDI, AD
Database & Applications : SQL and Oracle, WebLogic server, WebSphere Application,
Server, Microsoft Exchange 2007/2010, IBM Lotus
Notes, VPN.
Operating Systems : MS Windows, Mainframe, UNIX
Languages : C, and Knowledge on Java
Experience highlights_
Organization Designation Duration
Accenture Services
Pvt.Ltd
Security Analyst
(Role - Security Specialist Implementation
and Transistion)
March 2013 to till date
WNS Global Services
Pvt.Ltd
Program Analyst
(Role - Support Analyst L2)
Sep 2011 to Mar 2013
Digitraw Technologies Design Engineer
(Role - Electronics Circuit Designer)
May 2010 to Oct 2010
Academic qualification
B.E (Electronics and Communication), Anna University, Chennai, India (2006-2010)
Awards
• Outstanding Innovator award from Accenture.
• Awarded as a Shining Star twice by WNS Global Services. .
• Have received multiple client appreciations and recognized by Accenture Security
team.
Work Experience
Organization : Accenture Services Pvt Ltd.
Project 1 (March 2013 to Till now)
Client : Energy Client from US and Europe region
Designation : IT Security Specialist
Role : Project – SME Implementation/Migration/Support
IAM and PIM suite : OIM 11g R1 and CyberArk
Location : Bangalore, India & Manila, Philippines
Project 2 (July 2015 to Till now)
Client : Retail Client from USA.
Designation : IT Security Specialist
Role : Project – SME Implementation/Migration/Support
IAM and PIM suite : IBM TIM, TAM, PIM and Secure Auth
Location : Manila, Philippines
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3. Roles and Responsibilities:
Project 1
OIM
 Successfully Completed project transition from client location to India.
 Working as a Technical Lead for the offshore IAM team (OIM and CyberArk).
 Involved in to set up the Environment of Oracle Identity Manager.
 User Provisioning / Groups and Organization Level Provisioning on AD with Exchange
from OIM, Initial reconciliation done from Trusted Resource.
 Developed Complex Approval & Provisioning Workflows.
 Designed roles, rules, GUI, workflow routes involving enable-disable user, and audit
report, delegation.
 Creation and configuration of user Self Registration and self-service request.
 Added custom attributes for both reconciliation and provisioning.
 Customized the AD User Form on the basis of Roles like Full-time and Contractor
enable and Disable Feature of the Windows Component.
 Managing the Single Sign On with different applications. Provide the
authentication, authorization for web applications, identities and also designed
custom form based authentication mechanism
 Gathering the client requirement and making enhancements in the
implementation as per day to day requirements.
 Understanding the requirements and generating business use-case document.
CyberArk
 Successfully Completed project transition from client location to India.
 Leading the offshore IAM team for OIM and CyberArk
 Upgraded Cyber version from 7.1 to 7.2
 Actively participated in requirement gathering, discussion with the onshore
technical team and concluding with the plan of Execution.
 Assisted with installation and configuration of the CyberArk’s EPV components
(Central Policy Manager, Password Vault Web Access, Privilege Session Manager)
including implementation of Disaster Recovery.
 Configured AD mapping with CyberArk, on boarding, Provisioning process to
manage LDAP Integration for user authentication.
 Familiar with CyberArk Vault administration, policy and platform management,
monitoring and creation of policies and reports in PVWA.
 ENE (Event Notification Engine) setup experience and ability to configure email
notifications accordingly.
 Configuring safe ownership, create and provision users and ability to add users to
groups within CyberArk.
 Setup Privileged password management Policies for CPM component.
 Troubleshooting technical issues related to the implementation of CyberArk and test
scenarios and various conditions for DR fail over on implemented servers.
Project 2
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4. TIM & TAM
 Currently working as a Security Specialist for IAM team (TIM, TAM, PIM and Secure
Auth) in Manila, Philippines.
 Successfully Completed project transition.
 Created Static and dynamic roles in ITIM.
 Configured Provisioning policies based on dynamic role.
 Generated user and accounts report in ITIM.
 Creation of groups and users in ITIM.
 Reconciliation and adoption of orphan accounts.
 Resolving all low, medium and high priority incidents which are raised in service
now.
 Performed many operations like creating/deleting the user, groups, roles, servers,
orphan, suspend the user in Tivoli Identity Manager.
 Interacting with Clients for requirement collection, maintaining server activity.
 Monitoring all Identity and Access Management services.
 Performed Reconciliation and Adoption of orphan accounts.
 Monitoring all Identity and Access Management services.
 Scheduling a weekly offshore and onsite meeting and discuss the status of the
project.
 Supporting to resolve all SSO related issues.
 Responsible for Authentication and Authorization related issues.
 Created many Test cases for all change requests and documentation of the same.
 Involved in the people management role for the project and was maintaining
project support data and client deliverables
IBM PIM and Secure Auth
 Currently working as a Security Specialist for IAM team (TIM, TAM, PIM and Secure
Auth) in Manila, Philippines.
 Successfully Completed project transition.
 Adding and removing the user from PIM and Secure Auth.
 Providing appropriate level access to the users in PIM.
 Monitoring user activities and logs.
 Generating audit report on regularly.
________________________________________________________________
Organization : WNS Global Services Pvt Ltd - Chennai, India
Client : Financial Client from Europe
Designation : Program Analyst
Role : Support Analyst – L2 & L1
Roles and Responsibilities:
 Supported L1 and L2 activities in OIM.
 Monitored the Server status and performed the Health check activities.
 Re-ran the failed tasks in OIM.
 Creating and maintaining user id's in Mainframe and Active Directory.
 On boarding and off boarding privilege accounts in Cyber Ark.
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5.  Troubleshooting Password issues in Cyber Ark.
 Creating and Maintaining AD groups
 Creating and Maintaining shared mail boxes and Distribution lists in IBM Lotus notes.
 Proving Server access to Privilege accounts.
 Maintaining the process documents.
_______________________________________
Organization : DIGITRAW TECHNOLOGIES - Madurai, India
Client : Internal
Designation : Design Engineer
Role : Electronics Circuit designing engineer
Roles and Responsibilities
 Worked as a Design Engineer and designed Electronic circuit.
 Worked in PCB drawing to design the circuits.
 Provided technical support for Engineering supports.
 Created documents and provided assistance for engineering students.
 Guided the Engineering students to present their projects in Seminars and
Conferences.
Personal Details
DATE OF BIRTH : 02/18/1989
SEX : Male
PRESENT ADDRESS : Brixton Street, near Pioneer, United St, Pasig,
1603 Metro Manila, Philippines.
NATIONALITY : Indian
Availability : 1 months’ notice
References
Reference available upon request.
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6.  Troubleshooting Password issues in Cyber Ark.
 Creating and Maintaining AD groups
 Creating and Maintaining shared mail boxes and Distribution lists in IBM Lotus notes.
 Proving Server access to Privilege accounts.
 Maintaining the process documents.
_______________________________________
Organization : DIGITRAW TECHNOLOGIES - Madurai, India
Client : Internal
Designation : Design Engineer
Role : Electronics Circuit designing engineer
Roles and Responsibilities
 Worked as a Design Engineer and designed Electronic circuit.
 Worked in PCB drawing to design the circuits.
 Provided technical support for Engineering supports.
 Created documents and provided assistance for engineering students.
 Guided the Engineering students to present their projects in Seminars and
Conferences.
Personal Details
DATE OF BIRTH : 02/18/1989
SEX : Male
PRESENT ADDRESS : Brixton Street, near Pioneer, United St, Pasig,
1603 Metro Manila, Philippines.
NATIONALITY : Indian
Availability : 1 months’ notice
References
Reference available upon request.
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