3. Overview
There will always be difficult questions to answer and
dissatisfied people to appease, but managing your support
requests can be massively simplified with the right software.
As we know that for complaining or for clearing any query
related to any social topic is so time consuming. So we are
trying to develop an software by which this can become very
easy and faster.
Objectives
Complain by only One
Click
Ask any questions to
higher authority
Goals
No need to stand in a
queue
No need to fill any forms
5. Departments
You can ask any questions or complain
about anything related to particular
department
Credit
If the customer complains about a
problem HE/SHE will get credit points
which will help them in future
Receiver
You will get all the information about
the person to whom you have
complaint
Time
Can trust that the work will be
completed in the given hours
Our Idea
6. Scope
Provision to complain
higher authority
Apologies and empathies
to the customer if is too
late to complete our work
We will ensure that the
work should be
completed in given time
The customer will get an
track record or details
about their complain
7. Old Methodology
Have to face ignorance by authorities
Lots of paper work has to be done for small
purpose also
Waste of time visiting office to office
New Methodology
No customer is ignored by anyone. But if happens
customer can complain to higher authorities
Only needed to be verified by single click
Time saving and can do from anywhere
8. Problem Statement
Web application operations are a crucial aspect
of most organizational operations. Among them
business continuity is one of the main concerns.
Companies rely on their information systems to
run their operations. If a system becomes
unavailable, company operations may become
handicapped.
Minimizing any chance of disruption or disaster
and to sustain the adequate performance of the
system
NOTORIOUS ENGINEERS
9. In Progress Blocked
Finished
Status:
TASKS STATUS
Complaint Sent Finished
Complaint Received Finished
Assigning work Finished
Time required to finish the work 6-8hrs
Work Completed In Progress.....
Finish In Progress......
Date:
10/08/2022
10. Status
60% done
Project Phase 1
Last updated: January 10, 2022
Last updated: January 10, 2022
Project Phase 2
80% done
Last updated: January 10, 2022
Project Phase 3
70% done
Back to Agenda Page
11. We have received
your complain we will
try to solve your
problem as soon as
possible
There is increase in mosquitoes due to
blockage of water in our locality due
to which many people are getting ill
by malaria and dengue.
Easy
Conversation
through text or
phone calls
Easy
interface to
get adopted
Tip: Try to provide a photo proof or any written letter of problem related to it. We will provide the necessary help as
soon as possible. Thank you for your help.
Example
12. Road Map
Back to Agenda Page
Complains
By Quick Query
Ignored for any
reason
Old Method
Can complain with
or without proof
If proof is valid we
will try to work on it
If its a fake complain
customer need to be
warned
Have to do loads of
paper work
Need to visit
personally
If any document is lost
have to start from
zero
Need different signs
and stamps
Can single handedly
complain about
anything
13. For questions,
reach out to:
Aman
Project Lead
@notoriousengineerssite
hello@notoengin.com
@notoriousengineerssite
hello@notoengin.com
Tripti
Project Lead