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JESSE A SIFONTES
1410 Pleasant Garden Lane, Raleigh NC 27610
(760)-508-4662
Sifontes0621@gmail.com
www.linkedin/in/jessesifontes/
OBJECTIVE STATEMENT
Seeking a team member position in the Raleigh, NC area as a Cisco Certified Network Associate in a LAN/WAN
environment with the ability to exercise military experience in network technologies for a major organization.
KEY QUALIFICATIONS
 SECRET clearance
 CCNA Certification
 CompTIA Security +
 Troubleshooting
 Maintenance
 Auditing
 Technical Support
 Adaptable
 Dependable
HARDWARE/SOFTWARE PROFICIENCIES
Cisco
 2900 Series, 3700 Series, 4500 Series, 6500 Series Switches
 3800 Series and 3900 Series Routers
 IEEE 802.1q, VLAN, Trunking, Access, and Port Security
 EIGRP,OSPF, RIP, RIPv2, GRE and IPsec Tunnels, ACLs, SNMP, DHCP
 VOIP configuration via CUCM or CME
Software
 Windows XP/Vista/7/8.1
 Microsoft Office 2010: Access, Excel, OneNote, Outlook, PowerPoint, Word
 Microsoft SharePoint 2010
 Microsoft Exchange Server 2010
 Windows Server 2003, 2008, 2008R2
 Cisco Unified Communications Manager 9.1.2
 Remedy Ticketing System
 VMWare Infrastructure to include: Workstation 10, ESXi, and vCenter.
 Solar Winds
 Wireshark
 McAfee/Norton Virus Protection Utilites

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PROFESSIONAL EXPERIENCE
May 2011 – May 2015 Data Network Technician, United States Marine Corps
Instrumental in the relocating $30M worth of network assets, supporting 10K personnel,
restructured the network, reorganized connections, and completed the cabling diagram
while minimizing downtime. This resulted in decreased outages and improved
connectivity spanning 3 enclaves and closed security issues.
Partook in the reconstruction of over 50 live virtual maps across 3 classified networks via
Solar Winds Orion management software to display network connectivity, used by an
emergency response team to support operations for an installation that facilitates
multiple international personnel.
Worked alongside a team of 13 technicians to complete over 1000 network related
trouble tickets, as well and installed, maintained, and troubleshot over 1200 network
devices across 3 classified networks.
Created over 300 user accounts for wide and local area networks to be used in unison
with tactical training environments.
Maintained and improved an IT Helpdesk that provided various services including, but
not limited to: account creation, migration, and reactivation, network connectivity
resolution, hardware accountability, printing issues, workstation installation and
configuration, email troubleshooting, SharePoint 2010 site management and
move/add/change (MAC) requests.
Worked alongside subordinate units while their IT Helpdesk Technicians were absent
during deployments, providing them with all necessary services needed in order to keep
their local element operational.
Provided software and hardware installation, virus removal, BSOD resolution, Operating
System reimaging and updating for personal use computers.
EDUCATION/CERTIFICATIONS
January 2015 Microsoft SharePoint 2010 Administrator Training
August 2014 CCNA Voice Training
April 2014 Cisco Certified Network Associate (CCNA) Certification
July 2012 CompTIA Security + Certification
November 2011 United States Marine Corps Cyber Network Technician Training
November 2011 A+, Microsoft Servers, and Microsoft Active Directory Training
2001 Granite Hills High School Diploma