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Ralph.Daley1573@gmail.com
Ralph Daley
27650 Floral
Roseville, Mi 48066
586-808-7824
I am articulate, proactive, dependable, organized, task oriented and a self-motivated leader as well as an effective team
player. I have the ability to operate in high activity areas; I work well under pressure and within limited time constraints. I
am committed to meeting customer needs and working in a successful team environment.
PROFESSIONAL EXPERIENCE:
Carcoustics USA 9/12/16 thru Present
APQP/PPAP Quality Engineer
• Support Program Management Team
• Perform RFQ for All programs
• Prepare APQP and PPAP documentation for approval.
• Prepare PFEMA, Process Control Plans, Control Plans, Assembly Line Work Instructions/ Inspections,
Tool Recommendations, Fixture Design approvals and Build
• Prepare and Update all program documentation submissions for Initial/Engineering Changes for OEM
PPAP approvals thru Part Submission Warrents
• Utilize Covisent, GQMS, SupplyPower websites for documentation and timing requirements for
programs awarded to Carcoustics.
• Perform Production Demonstration Runs (PDR) for OEM’s
• Strong Dimensional Verification and Documentation Interpretation
Magna Seating Division 2/9/16 thru 5/5/16
Plant Quality Engineer
I perform quality tasks to the plant in the production of Fiat Chrysler Auto (FCA) WK/WD program seats.
• Report Directly to the Quality Manager
• Perform Gage/Fixture audits and Gage R&R on all in house tub fixtures and component part Fixtures to ensure up
to date status per GD&T and current Math data levels
• Create all process flow/control and FEMA charts for part compliance
• Conduct Audits on historical problem parts
• Perform PTR ( production trial runs ) for engineering for future engineering changes
• First part documentation for compliance
• Perform Group top 5 Quality concerns and review compliance and discrepancies for resolution 8D, 5 Why
• Update liaison reports and present to Quality team during top 5
• Daily scrap reviews for product resolution
• Assist the production line with all quality and part issues
• Create and monitor quality alerts to assure compliance per FCA quality concerns
• Working with suppliers for part rework in-house being performed at Magna
• Attended CPA meetings at the FCA plant JNAP for problem resolution and communicate it to Magna management
teams for compliance
• Issue Quality Alerts for production Compliant
• Communicate with plant liaison at FCA on a daily basis for plant quality and rework
• Maintain the quality wall to assure no bad seats get thru the final inspection and shipping for compliance to FCA
• Initiate Quality alerts for in plant containments and establish clean points.
• Track and maintain all in-house and supplier 8D’s for compliance
• Update and complete PPAP documentation for and first time submissions and engineering changes
Faurecia Seating Division 8/15/15 thru 11/15/15
Plant Quality Engineer
I perform quality tasks to the plant in the production of Fiat Chrysler Auto (FCA) UF program seats.
• Report Directly to the Quality Manager
• Perform Gage/Fixture audits and Gage R&R on all in house tub fixtures and component part Fixtures to ensure up
to date status per GD&T and current Math data levels
• Maintain all process flow/control and FEMA charts for part compliance
• Conduct Audits on historical problem parts
• Perform PTR ( production trial runs ) for engineering for future engineering changes
• First part documentation for compliance
• Perform Group top 5 Quality concerns and review compliance and discrepancies for resolution
• Update liaison reports and present to Quality team during top 5
• Daily scrap reviews for product resolution
• Assist the production line with all quality and part issues
• Create and monitor quality alerts to assure compliance per FCA quality concerns
• Working with suppliers for part rework in-house being performed at Faurecia
• Attend all CPA meetings at the FCA plant for problem resolution and communicate it to Faurecia management
teams for compliance
• Update daily quality log
• Communicate with plant liaison at FCA on a daily basis for plant quality and rework
• Maintain the quality wall to assure no bad seats get thru the final inspection and shipping for compliance to FCA
• Initiate Quality alerts for in plant containments and establish clean points.
Car Transporter, Cee J’s Transportation Inc. 11/2009 thru 8/2015
Owner
I personally created this company from the ground up. I utilized my prior skills from my previous professional, personal and
life experiences. I am passionate about pleasing my customers and have exhibited pride in my company. I have developed
long term relationships with multiple independent Clients as well as corporate Customers and Dealerships. I am fully
responsible for my success and manage the financial, logistics and reputation of my Company with precision on a daily
basis. Since 2009 Cee J’s has accomplished:
o Transporting over 10,000 vehicles with a 100% Rating of delivery on Central Dispatch
o 100% FMCSA and DOT Compliant Annual Inspection with a history of zero infractions or violations that is
monitored on an annual basis with the Michigan State Police
o S CORP qualified, Licensed and insured
Hella North American Lighting 11/2007 thru 5/2008
Supplier Quality/Development Liaison
• Supplier Liaison to Tier One Supplier
• Reduce scrap on 16 components to assembly of Overhead console
• Perform Audits on Tier Two Supplier to assure proper processes and procedure compliance
• Performed 8D process and all PPAP/APQP processes when applicable
• Perform run @ rates on components of Assembly
• Improved communication with Tier One to Tier Two supplier
• Monitored Preventative Maintenance on all Tier One tools to assure Tier Two Supplier compliance
• Improved Tier Two Gage Quote Process and Requirements for Gage compliance
• Conducted Component retro fit of bad parts to reduce scrap and meet Production requirements
• Conducted paint Process discrepancies to reduce scrap and meet production requirements
General Motors 12/1990 thru 04/2006
Design Quality & Verification Group (01/2001 thru 04/2006)
• Coordinate Design and Build of an Interior and Exterior Environmental Checking Fixture. IECF/IECF
• Perform Dimensional inspection (PPAP) on all components that interface with the body in white. i.e.: complete body
harness for fit to structure and all components. Switch plates, HVAC control, seat heater control, power seat
controls, passenger comfort controls, complete I/P controls, mirrors, rear defogger/wiper, power door modules and
actuators, Heads up display, ( HUD unit)
• Presentations to program teams on the function of IECF/EECF capabilities for complete interior and exterior in the
Advanced Product Quality planning stages of the new product.
• Manipulate Unigraphics math data for the Design and Build process and coordinate it to the new gage supplier to
achieve quality and an on time tool.
• Worked with GMDAT and GMDAWOO engineering to coordinate the Design and Build process for Korea to assure
accurate locations on the parts for proper fit to the environmental check fixture.
• Complete a statement of requirements (SOR) for the supplier community to competitively quote to thru a supplier
quote meeting conducted. This detailed meeting consisted of the content, expected Quality, and timing
requirements that are expected.
• Problem solving techniques with program team on problem parts and body discrepancies for proper fit and function.
Senior Supplier Quality Engineer for World Wide Purchasing (12/1990 thru 01/2001)
• General Motors Perform PPAP submissions on supplier parts consisting of process flow, and process control,
PFMEA, FMEA, R@R ,SPC charting, creating, and monitoring raw material from start to finished product to
shipping to assembly plant.
• Complete APQP process of new product launch.
• Complete KPC dictation of placement and monitoring of dimension to interface part.
• Service parts Operations. SPO Engineer.
• Perform dimensional inspection on supplier parts to assure GD&T requirements are met and part quality is 100% to
math data.
• Supervised a CMM team of three for two years and performed open set-ups on complex parts for problem solving,
supporting the current product assembly plant Supplier Quality liaison.
• Work with engineering and part suppliers to resolve Design problems on part to body discrepancies.
• Perform Run at Rates at suppliers location that were high risk to assure parts being on time to meet assembly plant
just in time (JIT) requirements.
• Was a team member on the Suggestion System Operating Team, Employee Empowerment Team, and 4 Square
Focus Team for the NAVO collocation process
• Performed appearance approvals on interior/exterior parts to GM color standards.
• Supplier parts consist of , I/P’s Door Panels, Seats, Carpets, Complete wire harnesses, Trim panels, Sill Plates,
Sunroofs, Power and manual, Exterior Fascias, Hoods, Deck lids, spoilers, Fenders, Grills, Wheel House Liners,
Rocker trim, Front and Rear Lamp lights, Front and Rear Glass, Switch Plates, HVAC Modules, Door
Configurations
• Performed PPAP on various materials, i.e.: Metal, Aluminum, cloth, Copper, Rubber, Glass, Plastics, and Carbon
Fiber.
QUALIFICATIONS:
• Experience with APQP, PPAP, TS16949, Control Plan, Process Flow, DFMEA, PFMEA, ADVP&R, and multiple
internal problem solving and quality related systems.
• Respond to Customers quickly using problem solving methods such as Quality Improvement Process, 8D, 5why,
Kepner Tregoe. I will ensure and irreversible PCA has been implemented and properly validated.
• Apply problem solving methodologies to warranty claims and lead the team to identify true root cause, define an
action plan, implement change and validate the change to ensure permanent corrective action. My personal goal
was to have zero repeat issues.
• Commodities experience includes: lights, fasteners, molded plastic, fiberglass, rubber and metal stampings. I
worked with the team to develop robust and efficient manufacturing processes as well as develop reliable and
repeatable test and inspection methods and procedures while ensuring all environmental and Governmental
regulations were met. I lead the team while developing test and validation procedures.
• Initiate problem solving methodologies to resolve internal quality issues that arise daily.
• Manage quality gate internal defect data as well as Customer and internal quality audits.
• Attend daily staff meetings. Attend daily plant meetings to ensure communication with plant personnel
and establish Customer identified or emerging issues.
• Gather and report weekly Quality metrics.
• Revise/ update and manage all operator work instructions, operator descriptions, control plans, FMEA and process
flow plans.
Anvin Corporation 5/1989 thru 10/1990
Fixture Builder Leader/Model Maker
• Fixture leader on Source gages
• Supervised 4 Employees in Machining Department and Surface Grinding Department
• Assure Gages were per customer requirements and Dimensionally correct
• Coordinated with upper management employee concerns and issues
• Worked with customers in gage requirements and conforming issues
Certifications, Automotive Training, Classes, Workshops, etc.
8D Problem Solving (participated
in 8D at almost every job)
Annual Dimensional Layouts Annual Validation
Appearance Samples and Masters APQP-GM AQE Key Measureable
BOM and Parts Matrix Blue print reading Business Planning
Characteristic Management Color Evaluation and Verification Containment
Control Plan (participated in CP at
almost every job
Customer and Supplier PPAP Design of Experiments
DFM
DFMEA/PFEMA ( participated in
FEMA at almost every job )
Final Product Audit (FPA)
Five S housekeeping ( participated
in 5S at every job
FMEA GT&T
General Motors Global
Manufacturing System (GM-GMS)
General Procedures-GM (ALL
PROCEDURES)
Grow, Fix, Exit Business
Strategies, GM
Incoming Inspection ISO/TS16949 JD Power
Kemper Tregoe Problem Solving Launch Alert Training& Strategies Lean coaching
Logistics Training Lotus Notes Manufacturing Key Measurable
Material Manufacturing MDEG900 Product Familiarization Measurement Systems Analysis
Measurement Systems Tools Measurement Reporting Non-conforming Material
Operation Description Sheets
(ODS) Production Set up
PLUS Poke Yoke Techniques
Powerway ( GM) PPAP / PPAP (Fourth Edition) Preliminary Capability studies
Preventing Workplace Harassment
(Employee Edition)
Proactive Listening Problem Solving
Process Flow (participated in 8D at
almost every job)
Product Change Management Product Deviations
Product Feasibility Product Specifications Product/ Process Changes
Production Sourcing Production Validation Proposals
Proposals (non-conforming) Quality Objectives and Roadmap Quality Orientation
Rework Risk Assessment Run at Rate (multiple versions)
Sarbanes-Oxley: Certifications and
Section 404 Controls
SAS SWA Navigating the System Series 60 Product Familiarization
Service Parts
Seven Step Corrective Action
Process Procurement and Supply
SPC
Standardized work Statistics 1 / Statistics 2 Supplier APQP
Supplier Central
Targeted and Program Business
Plans
Tool and Equipment Qualification
Material Manufacturing MDEG900 Product Familiarization Measurement Systems Analysis
Measurement Systems Tools Measurement Reporting Non-conforming Material
Operation Description Sheets
(ODS) Production Set up
PLUS Poke Yoke Techniques
Powerway ( GM) PPAP / PPAP (Fourth Edition) Preliminary Capability studies
Preventing Workplace Harassment
(Employee Edition)
Proactive Listening Problem Solving
Process Flow (participated in 8D at
almost every job)
Product Change Management Product Deviations
Product Feasibility Product Specifications Product/ Process Changes
Production Sourcing Production Validation Proposals
Proposals (non-conforming) Quality Objectives and Roadmap Quality Orientation
Rework Risk Assessment Run at Rate (multiple versions)
Sarbanes-Oxley: Certifications and
Section 404 Controls
SAS SWA Navigating the System Series 60 Product Familiarization
Service Parts
Seven Step Corrective Action
Process Procurement and Supply
SPC
Standardized work Statistics 1 / Statistics 2 Supplier APQP
Supplier Central
Targeted and Program Business
Plans
Tool and Equipment Qualification

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Ralph Daley Resume 11-7-16

  • 1. Ralph.Daley1573@gmail.com Ralph Daley 27650 Floral Roseville, Mi 48066 586-808-7824 I am articulate, proactive, dependable, organized, task oriented and a self-motivated leader as well as an effective team player. I have the ability to operate in high activity areas; I work well under pressure and within limited time constraints. I am committed to meeting customer needs and working in a successful team environment. PROFESSIONAL EXPERIENCE: Carcoustics USA 9/12/16 thru Present APQP/PPAP Quality Engineer • Support Program Management Team • Perform RFQ for All programs • Prepare APQP and PPAP documentation for approval. • Prepare PFEMA, Process Control Plans, Control Plans, Assembly Line Work Instructions/ Inspections, Tool Recommendations, Fixture Design approvals and Build • Prepare and Update all program documentation submissions for Initial/Engineering Changes for OEM PPAP approvals thru Part Submission Warrents • Utilize Covisent, GQMS, SupplyPower websites for documentation and timing requirements for programs awarded to Carcoustics. • Perform Production Demonstration Runs (PDR) for OEM’s • Strong Dimensional Verification and Documentation Interpretation Magna Seating Division 2/9/16 thru 5/5/16 Plant Quality Engineer I perform quality tasks to the plant in the production of Fiat Chrysler Auto (FCA) WK/WD program seats. • Report Directly to the Quality Manager • Perform Gage/Fixture audits and Gage R&R on all in house tub fixtures and component part Fixtures to ensure up to date status per GD&T and current Math data levels • Create all process flow/control and FEMA charts for part compliance • Conduct Audits on historical problem parts • Perform PTR ( production trial runs ) for engineering for future engineering changes • First part documentation for compliance • Perform Group top 5 Quality concerns and review compliance and discrepancies for resolution 8D, 5 Why • Update liaison reports and present to Quality team during top 5 • Daily scrap reviews for product resolution • Assist the production line with all quality and part issues • Create and monitor quality alerts to assure compliance per FCA quality concerns • Working with suppliers for part rework in-house being performed at Magna
  • 2. • Attended CPA meetings at the FCA plant JNAP for problem resolution and communicate it to Magna management teams for compliance • Issue Quality Alerts for production Compliant • Communicate with plant liaison at FCA on a daily basis for plant quality and rework • Maintain the quality wall to assure no bad seats get thru the final inspection and shipping for compliance to FCA • Initiate Quality alerts for in plant containments and establish clean points. • Track and maintain all in-house and supplier 8D’s for compliance • Update and complete PPAP documentation for and first time submissions and engineering changes Faurecia Seating Division 8/15/15 thru 11/15/15 Plant Quality Engineer I perform quality tasks to the plant in the production of Fiat Chrysler Auto (FCA) UF program seats. • Report Directly to the Quality Manager • Perform Gage/Fixture audits and Gage R&R on all in house tub fixtures and component part Fixtures to ensure up to date status per GD&T and current Math data levels • Maintain all process flow/control and FEMA charts for part compliance • Conduct Audits on historical problem parts • Perform PTR ( production trial runs ) for engineering for future engineering changes • First part documentation for compliance • Perform Group top 5 Quality concerns and review compliance and discrepancies for resolution • Update liaison reports and present to Quality team during top 5 • Daily scrap reviews for product resolution • Assist the production line with all quality and part issues • Create and monitor quality alerts to assure compliance per FCA quality concerns • Working with suppliers for part rework in-house being performed at Faurecia • Attend all CPA meetings at the FCA plant for problem resolution and communicate it to Faurecia management teams for compliance • Update daily quality log • Communicate with plant liaison at FCA on a daily basis for plant quality and rework • Maintain the quality wall to assure no bad seats get thru the final inspection and shipping for compliance to FCA • Initiate Quality alerts for in plant containments and establish clean points. Car Transporter, Cee J’s Transportation Inc. 11/2009 thru 8/2015 Owner I personally created this company from the ground up. I utilized my prior skills from my previous professional, personal and life experiences. I am passionate about pleasing my customers and have exhibited pride in my company. I have developed long term relationships with multiple independent Clients as well as corporate Customers and Dealerships. I am fully responsible for my success and manage the financial, logistics and reputation of my Company with precision on a daily basis. Since 2009 Cee J’s has accomplished: o Transporting over 10,000 vehicles with a 100% Rating of delivery on Central Dispatch o 100% FMCSA and DOT Compliant Annual Inspection with a history of zero infractions or violations that is monitored on an annual basis with the Michigan State Police o S CORP qualified, Licensed and insured Hella North American Lighting 11/2007 thru 5/2008 Supplier Quality/Development Liaison
  • 3. • Supplier Liaison to Tier One Supplier • Reduce scrap on 16 components to assembly of Overhead console • Perform Audits on Tier Two Supplier to assure proper processes and procedure compliance • Performed 8D process and all PPAP/APQP processes when applicable • Perform run @ rates on components of Assembly • Improved communication with Tier One to Tier Two supplier • Monitored Preventative Maintenance on all Tier One tools to assure Tier Two Supplier compliance • Improved Tier Two Gage Quote Process and Requirements for Gage compliance • Conducted Component retro fit of bad parts to reduce scrap and meet Production requirements • Conducted paint Process discrepancies to reduce scrap and meet production requirements General Motors 12/1990 thru 04/2006 Design Quality & Verification Group (01/2001 thru 04/2006) • Coordinate Design and Build of an Interior and Exterior Environmental Checking Fixture. IECF/IECF • Perform Dimensional inspection (PPAP) on all components that interface with the body in white. i.e.: complete body harness for fit to structure and all components. Switch plates, HVAC control, seat heater control, power seat controls, passenger comfort controls, complete I/P controls, mirrors, rear defogger/wiper, power door modules and actuators, Heads up display, ( HUD unit) • Presentations to program teams on the function of IECF/EECF capabilities for complete interior and exterior in the Advanced Product Quality planning stages of the new product. • Manipulate Unigraphics math data for the Design and Build process and coordinate it to the new gage supplier to achieve quality and an on time tool. • Worked with GMDAT and GMDAWOO engineering to coordinate the Design and Build process for Korea to assure accurate locations on the parts for proper fit to the environmental check fixture. • Complete a statement of requirements (SOR) for the supplier community to competitively quote to thru a supplier quote meeting conducted. This detailed meeting consisted of the content, expected Quality, and timing requirements that are expected. • Problem solving techniques with program team on problem parts and body discrepancies for proper fit and function. Senior Supplier Quality Engineer for World Wide Purchasing (12/1990 thru 01/2001) • General Motors Perform PPAP submissions on supplier parts consisting of process flow, and process control, PFMEA, FMEA, R@R ,SPC charting, creating, and monitoring raw material from start to finished product to shipping to assembly plant. • Complete APQP process of new product launch. • Complete KPC dictation of placement and monitoring of dimension to interface part. • Service parts Operations. SPO Engineer. • Perform dimensional inspection on supplier parts to assure GD&T requirements are met and part quality is 100% to math data. • Supervised a CMM team of three for two years and performed open set-ups on complex parts for problem solving, supporting the current product assembly plant Supplier Quality liaison. • Work with engineering and part suppliers to resolve Design problems on part to body discrepancies. • Perform Run at Rates at suppliers location that were high risk to assure parts being on time to meet assembly plant just in time (JIT) requirements. • Was a team member on the Suggestion System Operating Team, Employee Empowerment Team, and 4 Square Focus Team for the NAVO collocation process • Performed appearance approvals on interior/exterior parts to GM color standards. • Supplier parts consist of , I/P’s Door Panels, Seats, Carpets, Complete wire harnesses, Trim panels, Sill Plates, Sunroofs, Power and manual, Exterior Fascias, Hoods, Deck lids, spoilers, Fenders, Grills, Wheel House Liners, Rocker trim, Front and Rear Lamp lights, Front and Rear Glass, Switch Plates, HVAC Modules, Door Configurations
  • 4. • Performed PPAP on various materials, i.e.: Metal, Aluminum, cloth, Copper, Rubber, Glass, Plastics, and Carbon Fiber. QUALIFICATIONS: • Experience with APQP, PPAP, TS16949, Control Plan, Process Flow, DFMEA, PFMEA, ADVP&R, and multiple internal problem solving and quality related systems. • Respond to Customers quickly using problem solving methods such as Quality Improvement Process, 8D, 5why, Kepner Tregoe. I will ensure and irreversible PCA has been implemented and properly validated. • Apply problem solving methodologies to warranty claims and lead the team to identify true root cause, define an action plan, implement change and validate the change to ensure permanent corrective action. My personal goal was to have zero repeat issues. • Commodities experience includes: lights, fasteners, molded plastic, fiberglass, rubber and metal stampings. I worked with the team to develop robust and efficient manufacturing processes as well as develop reliable and repeatable test and inspection methods and procedures while ensuring all environmental and Governmental regulations were met. I lead the team while developing test and validation procedures. • Initiate problem solving methodologies to resolve internal quality issues that arise daily. • Manage quality gate internal defect data as well as Customer and internal quality audits. • Attend daily staff meetings. Attend daily plant meetings to ensure communication with plant personnel and establish Customer identified or emerging issues. • Gather and report weekly Quality metrics. • Revise/ update and manage all operator work instructions, operator descriptions, control plans, FMEA and process flow plans. Anvin Corporation 5/1989 thru 10/1990 Fixture Builder Leader/Model Maker • Fixture leader on Source gages • Supervised 4 Employees in Machining Department and Surface Grinding Department • Assure Gages were per customer requirements and Dimensionally correct • Coordinated with upper management employee concerns and issues • Worked with customers in gage requirements and conforming issues Certifications, Automotive Training, Classes, Workshops, etc. 8D Problem Solving (participated in 8D at almost every job) Annual Dimensional Layouts Annual Validation Appearance Samples and Masters APQP-GM AQE Key Measureable BOM and Parts Matrix Blue print reading Business Planning Characteristic Management Color Evaluation and Verification Containment Control Plan (participated in CP at almost every job Customer and Supplier PPAP Design of Experiments DFM DFMEA/PFEMA ( participated in FEMA at almost every job ) Final Product Audit (FPA) Five S housekeeping ( participated in 5S at every job FMEA GT&T General Motors Global Manufacturing System (GM-GMS) General Procedures-GM (ALL PROCEDURES) Grow, Fix, Exit Business Strategies, GM Incoming Inspection ISO/TS16949 JD Power Kemper Tregoe Problem Solving Launch Alert Training& Strategies Lean coaching Logistics Training Lotus Notes Manufacturing Key Measurable
  • 5. Material Manufacturing MDEG900 Product Familiarization Measurement Systems Analysis Measurement Systems Tools Measurement Reporting Non-conforming Material Operation Description Sheets (ODS) Production Set up PLUS Poke Yoke Techniques Powerway ( GM) PPAP / PPAP (Fourth Edition) Preliminary Capability studies Preventing Workplace Harassment (Employee Edition) Proactive Listening Problem Solving Process Flow (participated in 8D at almost every job) Product Change Management Product Deviations Product Feasibility Product Specifications Product/ Process Changes Production Sourcing Production Validation Proposals Proposals (non-conforming) Quality Objectives and Roadmap Quality Orientation Rework Risk Assessment Run at Rate (multiple versions) Sarbanes-Oxley: Certifications and Section 404 Controls SAS SWA Navigating the System Series 60 Product Familiarization Service Parts Seven Step Corrective Action Process Procurement and Supply SPC Standardized work Statistics 1 / Statistics 2 Supplier APQP Supplier Central Targeted and Program Business Plans Tool and Equipment Qualification
  • 6. Material Manufacturing MDEG900 Product Familiarization Measurement Systems Analysis Measurement Systems Tools Measurement Reporting Non-conforming Material Operation Description Sheets (ODS) Production Set up PLUS Poke Yoke Techniques Powerway ( GM) PPAP / PPAP (Fourth Edition) Preliminary Capability studies Preventing Workplace Harassment (Employee Edition) Proactive Listening Problem Solving Process Flow (participated in 8D at almost every job) Product Change Management Product Deviations Product Feasibility Product Specifications Product/ Process Changes Production Sourcing Production Validation Proposals Proposals (non-conforming) Quality Objectives and Roadmap Quality Orientation Rework Risk Assessment Run at Rate (multiple versions) Sarbanes-Oxley: Certifications and Section 404 Controls SAS SWA Navigating the System Series 60 Product Familiarization Service Parts Seven Step Corrective Action Process Procurement and Supply SPC Standardized work Statistics 1 / Statistics 2 Supplier APQP Supplier Central Targeted and Program Business Plans Tool and Equipment Qualification