This document outlines an assignment for a Quality Management course. It includes 6 questions assessing various quality management topics. The questions cover ISO 9000 standards, Six Sigma frameworks, quality systems, leadership, standards, cost of quality, auditing, concurrent engineering, reliability, quality culture, benchmarking, and total quality management elements. Students are instructed to answer all questions, with 10-mark questions requiring approximately 400 words of explanation per part.

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ASSIGNMENT
DRIVE SPRING 2014
PROGRAM MBADS (SEM 4/SEM 6)
MBAFLEX/ MBAN2 (SEM 4)
PGDOMN (SEM 2)
SUBJECT CODE & NAME OM 0016 – QUALITY MANAGEMENT
BK ID B1341
CREDIT AND MARKS 4 CREDITS AND 60 MARKS
Q.No Criteria Marks Total Marks
1 Write short notes on:
ISO 9000 series
Six Sigma as a quality framework
Types of Quality management systems
Executive leadership in implementing quality strategies
A ISO 9000 series
Six Sigma as a quality framework
Types of Quality management systems
Executive leadership in implementing
quality strategies
10 (2.5 marks each) 10
2 Write short notes on:
Quality standards
Pre-requisites for cost of quality
Principles of Quality audit program
Concurrent engineering
A Quality standards
Pre-requisites for cost of quality
Principles of Quality audit program
Concurrent engineering
10 (2.5 marks each) 10
3 What are the important components of retest reliability?
A Listing of the components
Explanation of the components
1
9 (3 marks for each
component)
10
4
Explain the five key drivers that are essential for developing quality culture.
A Explanation of five key drivers that are 10 (2 marks for each 10

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essential for developing quality culture driver)
5 Explain the various types of benchmarking implemented in the organisation.
A Listing of types of benchmarking
Explanation of types of benchmarking
1
9( 1 mark for each
type of
benchmarking)
10
6 Describe the eight elements of TQM.
A Categorisation of the eight elements according
to their function including the explanation of the
groups
Explanation of the eight elements
2
8(1 mark for each
element)
10
*A-Answer
Note –Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
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