smu assignment spring 2016

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ASSIGNMENT
DRIVE SPRING 2016
PROGRAM MBA
SEMESTER IV
SUBJECT CODE & NAME PM 0017 – PROJECT QUALITY MANAGEMENT
BK ID B2013
CREDIT AND MARKS 4 CREDITS AND 60 MARKS
Q.No Criteria Marks Total Marks
1 Explain various terms used in quality management? In a group of about 3 to 5 people,
discuss the benefits of traditional method and contemporary method of quality
assurance. List the benefits on a flipchart or the whiteboard. Which benefit do you
think is the most beneficial and why?
 Total Quality Management (TQM)
 Continuous Improvement/Kaizen
 Just-In-Time (JIT)
 In a group of about 3 to 5 people,
discuss the benefits of traditional
method and contemporary method of
quality assurance. List the benefits on a
flipchart or the whiteboard. Which
benefit do you think is the most
beneficial and why?
2
2
2
4
10
2 Explain the major project management standards and frameworks.
Explain the 5 major project management
standards and frameworks
10 ( 2 marks each) 10
3 What are the benefits of quality metrics? Explain the 3 categories of quality metrics.
List any 4 benefits of quality metrics
Describe the 3 categories of quality metrics
4
6 (2 marks for each
category)
10
4 Discuss the major barriers to project quality improvement.
List and discuss the 8 major barriers to project 10 10
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quality improvement.
5 What is SIPOC (Suppliers, Inputs, Process, Outputs, and Customers)? Which 3
factors should you focus on developing SIPOC? Explain.
 Define SIPOC
 Explain the 3 factors you would focus on
developing SIPOC
1
9 (3 marks for each
factor)
10
6 Explain Statistical Process Control (SPC) along with SPC theory and tools?
 Statistical Process Control (SPC)
 SPC theory and tools
5
5
10
Note –Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
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