1. 1
RAHUL DUTTA
E-Mail: xps.rahul@gmail.com
Ph. No.: +91-8971087976
Career Summary
● Working as a TeamLead for the Content Operations team at Amazon Development
Center with 6 years of experience in Content Testing, Retail, and Marketing and E-
commerce domain.
● Looking forward for an opportunity in a challenging environment, where I can
utilize my experience and skills effectively to the success of the organization and
also for the improvement of my personal skills.
Personal Skills
● Ability to grasp technical matters and learn the concepts quickly
● Conscious efforts to keep abreast with technology and continuous learning
● Strong inter-personal and communication skills
● Professional attitude, likable personality and friendly manner
● Ability of knowledge capture and sharing
● Sound knowledge and experience in technical editing
Roles Handled
● Team Lead
● Content Risk Analyst
● Onboarding Specialist
● Technical Support Associate
Professional Experience
1. Organization : Amazon Web Development Center
Duration : January 2013- Till Date
Designation : Team Lead (Testing Team, Content Policy)
2. Organization : Amazon Web Development Center
Duration : January 2012 – January 2013
Designation : Onboarding Specialist
3. Organization : Amazon Web Development Center
Duration : May 2011-January 2012
Designation : Interim Team Lead
Team Size : 10

2. 2
4. Organization : Amazon Web Development Center
Duration : October 2009 – May 2011
Designation : Seller Support Associate
5. Organization : Dell International Services
Duration : November 2008 -October 2009
Designation : Technical Support Associate
Educational Qualification
College : Kavikulguru Institute of Technology and Science
Course : B.E Mechanical
Year of passing : 2008
Technical Background
Types of Testing:
Media Policy and Content Policy Testing for Mobile apps and Kindle apps,
Manual Testing, UI Testing, Integration Testing, Regression Testing, Black Box Testing,
Localization Testing for Kindle and Non-Amazon devices
Tools: Content Ingestion Console
Functional Areas: Testing on Android, Kindle devices
 Strong knowledge of SDLC, STLC, Bug Life Cycle
 Expertise in manual testing & Mobile Application Testing for Content Policy and
Media Policy
 Extensive experience in Functional Testing and Media Policy Testing
 Experience in testing the Porting of the application on different Mobile Handset.
 Expertise of testing the application developed by Amazon e.g. Fire Phone and
Kindle devices
 Very good exposure of testing applications on wide range of Mobile handset of
different vendors which includes Android as a primary OS.
 Good understanding of working on the applications developed for touch screen
phones.
 Knowledge of remote testing

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 Participation in creation of test plans, creating test cases & bug reports
 Managing, analyzing, and maintaining test cases
Job Depiction
The Team identifies and incubates new, high-leverage, services that accelerate the Amazon
flywheel. We are a team of dedicated Product Managers, TPMs and Engineers who are
working towards launching the next wave of disruptive e-Commerce services for Amazon.
Our team is responsible for creating the best shopping experience for customers and
sellers wherever they go on their favorite mobile devices and dedicated Amazon devices.
To do so, we invent new and innovative ways for customers to interact with Amazon on
their mobile devices.
We solve interesting, real-world challenges - from optimizing content for small screen
sizes, developing new ways to shop using mobile devices, overcoming slow networks to
inventing different ways customers can interact with mobile devices.
Job Responsibility
 Test, cutting edge applications and products at the user level, both manually and
with automated tools. Individual contribution capable of taking up tasks of test case
execution from start to completion with minimal help.
 Responsible for understanding the product in detail, and updating the test case tool
with test execution results.
Trainings Attended
 Software Testing (Amazon Development Centre)
As part of Training, I underwent intensive Training on Software Testing and Test
Automation as detailed below,
● Requirement Analysis
● Identification of Test Scenarios
● Test Case Authoring
● Test Case Design Techniques
● Test Execution
● Reporting and Tracking Defects
● Working with Configuration Management Tools
Functional Test Automation using QTP
● VBScript
● Understanding of Frameworks
● Descriptive programming

4. 4
● Data Driven Testing
Test Management using Quality Centre which includes
● Design Test Cases in Test Plan
● Execution of Test Cases in Test Lab
● Report and Tracking Defects
 Understanding Media by Understanding Google
by Prof. Owen R. Youngman (Northwestern University)
Google Inc. is one of the key success stories of the Internet era. The company has
expanded beyond its original search business through innovation and acquisition to touch
the lives of nearly every person who lives life online. Americans spend more than 3,400
hours per year using consumer media, the field where Google’s impact is most profound,
and citizens of the world increasingly must understand what the company has wrought not
only to manage their offline and online environments, but also to interact and engage
successfully with anyone in their professional and personal lives.
 Learnt learn how to understand the tactics that modern media companies,
journalists, marketers, politicians, technologists, and social networks are using to
reach you and affect your behavior.
 Learnt how to adopt strategies that put them on an even footing with these entities
in achieving your own communications goals
Supervisory Duties
 Ensuring that team is motivated, monitored and measured in line with company
targets and performance standards. Responsible for making sure that any gaps in
performance or quality are quickly identified and addressed. Producing accurate
reports on team performance for senior managers.
:
 Preparing daily workloads for Associates & coordinating the daily allocation of
work.
 Motivating the team to achieve high standards
.
 Handling new Client enquiries and acting as the face of the business.
 Dealing with and resolving problems and issues which arise.
 Mentoring and training up junior and new Associates.
 Monitoring & reporting on standards & performance targets.
 Arranging &chairing weekly team meetings, focusing on targets & achievements.
 Implementing new initiatives.
 Praise team members and creates a positive working environment
.
 Providing prompt and accurate feedback and coaching on individual performance.

5. 5
Key Skills and Competencies
 Proven ability to manage through others.
 Strong decision making and problem solving skills.
 Able to motivate and lead others in a team environment.
 Excellent communication skills, both written and verbal.
 An ability to build rapport and trust quickly with work colleagues.
 Able to prioritise tasks and workloads in order of importance.
 Track record of delivering results with deadlines.
Personal Information
Fathers Name: Mr. Ranjan Dutta
Mothers Name: Mrs. Debjani Dutta
Date of Birth: 17th February, 1987
Marital status: Married
Nationality : Indian
I hereby declare that the above written particulars are true to the best of my knowledge
and belief
Place : Rahul Dutta
Date :