1. QuiorieFate M. Ballesteros
Filipino Nationality
Sheikha Noora Building
Tecom, Dubai
Mobile number: +971 55 904 2035
Email Address: Quiorie_ballesteros@yahoo.com
Personal Profile:
I feel I have proven my ability to effectively communicate at all levels, listen and carry
out the basic skills of guests and colleagues relationships, which is essential to initiate team
building and facilitate the flow of information. Being practically minded I am able to work
using my own initiative with limited supervision and cope well under pressure. My objective
is to continually improve my skills base and to progress knowledge. I am self motivated and
enthusiastic toward my work, keen to learn further skills in the area of administration to
enable me to progress my career and take on more work as part of my receptionist role.
Skills and Qualities:
• Telephone Skills
• Verbal Communication
• Microsoft Office Skills
• Professionalism
• Customer Focus
• Able to work quickly and accurate under pressure
• Good communication skills
• Good timekeeper
• Flexible approach
• Willing to learn and take a new tasks
• Excellent team player
• Able to maintain an organized reception area
Employment/Work Experience:
Frontliner:
J.CO Donuts and Coffee (Philippines)
September 2015 – May 2016
Key Responsibilities;
 Dealing with reservations and enquiries, ensuring they were dealt with promptly and
in a professional manner.
 Providing excellent service.
 Improving customer service and satisfaction
 Warmly greet guests and bid a tender departure and invite to visit again
 Ensure that requirements for all guests are met; including small children, disabled or
food allergic guests
 Gave quick and exact information and directions to guests

2. Receptionist:
Asia Asia Lounge and Restaurant
August 27 2016 up to PRESENT
Key Responsibilities;
 Greets customers in a courteous and professional manner, welcomes them to the
restaurant, and attends to their inquiries before handing them to a waiter who will
take their orders.
 Always by the phone to receive incoming calls with courtesy.
 Receives booking orders from clients, checks the records for availability of tables,
and processes clients’ requests accordingly.
PERSONAL PROFILE :
Age: 22 years old
Date of birth: August 18, 1994
Place of Birth: Nagtipunan, Quirino
Height: 5 feet, 5 inches tall
Weight: 58 kg.
Civil Status: Single
Religion: Roman Catholic
Parents Name Mr. Oscar E. Ballesteros
Mrs. Norie M. Ballesteros / 00639127486748
Education Attainment :
College:
Bachelor of Science in Hotel and restaurant Management
University of La Salette
Santiago City, Isabela, Philippines
Year Graduated 2010-2014
Secondary:
Nagtipunan National High School
Nagtipunan, Quirino
Year Graduated 2006-2010