The document provides details from a presentation on employee satisfaction at Hero E-Cycles Pvt. Ltd. It includes: - An introduction defining employee satisfaction and its importance. - Research methodology describing a survey of 100 employees to measure satisfaction. - Key findings from the survey showing most employees are satisfied with work conditions and compensation but some factors like stress, refreshments, and work-life balance could be improved. - Suggestions including enhancing communication, improving refreshments, reducing stress, and increasing motivational activities. - A conclusion that most employees are satisfied overall but some areas need further improvement.

1. PRESENTATION ON
EMPLOYEE
SATISFACTION AT
HERO E-CYCLES
PVT. LTD.

2. Hero E Cycles Pvt. Ltd.
Company name Hero E Cycles Pvt. Ltd.
Type Unlisted private company
Registered address HERO NAGAR G.T. road Ludhiana
ludhiana-141003, Punjab India
Company category Company limited by shares
Date of incorporation 22 January 2020
Authorized capital INR 9100.0 Lacks
Paid up capital INR 9000.0 Lacks

3. Introduction To The Topic
Employee satisfaction is a broad term used by the
HR industry to describe how satisfied or content
employees are with elements like their jobs, their
employee experience, and the organizations they
work for. Employee satisfaction is one key metric
that can help determine the overall health of an
organization, which is why many organizations
employ regular surveys to measure employee
satisfaction and track satisfaction trends over
time. A high satisfaction level indicates that
employees are happy with how their employer
treats them

4. Definition
“ Employee satisfaction as
employees’ emotional state
regarding the job, considering what
they expected and what they
actually got out of it.”
Cranny, Smith and Stone

5. Objectives Of Study
To measure the satisfaction and engagement of the employees.
To identify the relationship of the employees with their superiors and
co workers.
To identify the satisfaction level of the employees on working
conditions and environment.
To identify the grievance handling procedures in the organization.

6. Research Methodology
oResearch Design : Descriptive Research
oSampling area : Dhanansu (Ludhiana)
oSampling Method : Simple random sampling
oSample Size : 100 respondents
oData Collection : Primary and Secondary Sources
oStatistical Tools Used : Graphical Representation

7. DATA ANALYSIS AND INTERPRETATION

8. Statement: 1 Different Age Group Of Employees
Different
age
groups
20-30 30-40 40-50 50-60
No. of
responde
nts
20% 45% 20% 15%
0
10
20
30
40
50
no of respondents
Age groups in the organization
20-30
30-40
40-50
50-60
Interpretation:
the above chart explains that 45% of the employees are

9. Statement:2 Opinion About Stress Involved In The Job
Sr no Stress No of
respondent
s
%Age
1 Yes 75 75%
2 No 25 25%
Total 100 100% 75%
25%
stress involved
yes
no
Interpretation:
The above table shows that 75% employees said that
stress is involved in their work and only 25% employees are feel that no
stress is involved in their work.

10. Statement:3 Cause Of Stress
Sr
no
Stress causing
factors
Strongly
agree
agree neutral Disagree Strongly
disagree
Cumulative
score
Rank
1 Superior
subordinate
15(5) 20(4) 10(3) 30(2) 25(1) 270 4
2 Communication 35(5) 30(4) 15(3) 10(2) 10(1) 370 2
3 Work environment 25(5) 20(4) 20(3) 25(2) 10(1) 325 3
4 Work load/
deadlines
40(5) 30(4) 10(3) 15(2) 5(1) 385 1
Interpretation:
From the above table it can be seen that work load with highest
cumulative score of 385 is the factor that give stress to the employees most
followed by communication gap whereas superior subordinates relationship is
the factor that has least influence on the stress of employees.

11. Statement 4: Satisfaction Regarding Training Sessions
Sr
no
Training
session
No of
respondents
%age
1 Highly
satisfied
25 25%
2 Satisfied 50 50%
3 Neutral 12 12%
4 Dissatisfied 9 9%
5 Highly
dissatisfied
4 4%
25%
50%
12%
9% 4%
satisfaction on training
highly
satisfied
satisfied
nuteral
dissatisfied
highly
dissatisfied
Interpretation:
The above table shows that 50% of employees are
satisfied with the training programs and 5% of the employees are
dissatisfied with it.

12. Statement 5: Satisfaction Of Employees Regarding Engagement
In Activities
Sr
no.
Satisfaction
level
No of
respondent
s
%ag
e
1 Highly
satisfied
24 24%
2 Satisfied 40 40%
3 Neutral 20 20%
4 Dissatisfied 10 10%
5 Highly
dissatisfied
6 6%
0
5
10
15
20
25
30
35
40
45
satisfaction on engagement in
activities
satisfaction
level
Interpretation:
The above table and diagram and shows that 24% employees
are highly satisfied 40% employees are satisfied 20% employees are neutral
10% employees are dissatisfied and 6% employees are highly dissatisfied.

13. Statement 6 : List Of Activities In Which Employees Are
Engaged
Sr
no
List of
activities
Highly
satisfied
satisfied neutra
l
dissatisfie
d
Highly
dissatisfie
d
Cumulative
score
Rank
1 Games/sports 25(5) 35(4) 10(3) 18(2) 12(1) 293
2 Training/seminar
s
20(5) 35(4) 30(3) 10(2) 5(1) 355
3 Chai pe charcha 25(5) 35(4) 15(3) 8(2) 7(1) 333
4 Birthday
celebration
35(5) 45(4) 10(3) 7(2) 3(1) 447
5 Other 15(5) 35(4) 25(3) 15(2) 10(1) 330
Interpretation:
From the above table we can seen that satisfaction level
with the highest cumulative score 447 that the factor is most followed by
the birthday celebration whereas the sports/games us the factor that have
less satisfaction level.

14. Statement 7: Satisfaction level Of employees
regarding Working Shifts
Sr
no
Working
shift
No of
respondents
%ag
e
1 Day 75 75%
2 Night 25 25%
75%
25%
Satisfaction on
working shift
Day
Night
Interpretation:
the above table depicts that the 75% of the employees
are satisfied with the day shift and rest of the employee are satisfied
with night shift.

15. Statement 8: Satisfaction On Medical Facilities In
Organization
Sr
no
Satisfaction
level
No of
respondent
s
%ag
e
1 Highly
satisfied
18 18%
2 Satisfied 50 50%
3 Neutral 25 25%
4 Dissatisfied 5 5%
5 Highly
dissatisfied
2 2%
0
10
20
30
40
50
60
satisfaction level
satisfaction
level
Interpretation:
The above chart and table shows that 50% of the
employees are satisfied with the medical facilities and only 5% of the
employees are dissatisfied with the same.

16. Statement 9: Satisfaction of Employees with refreshment
facility
Sr
no
Satisfacti
on level
No of
respondents
%age
1 Highly
satisfied
10 10%
2 Satisfied 20 20%
3 Neutral 25 25%
4 Dissatisfie
d
35 35%
5 Highly
dissatisfie
d
10 10%
0
5
10
15
20
25
30
35
40
satisfaction level
satisfaction
level
Interpretation:
The above table and chart explain that 30% of the
employees are satisfied with refreshment facility and only 16% of the
employees are dissatisfied with the same.

17. Statement 10: Working Conditions In The Organization
SR
NO
Working
Condition
s
No of
responden
ts
%a
ge
1 Very good 25 25
%
2 Good 35 35
%
3 Average 25 25
%
4 Poor 15 15
%
25%
35%
25%
15%
working condition in the
organization
very good
good
average
poor
Interpretation:
The above table and chart shows that 35% employees rated
working conditions as good on the other hand only 15% felt that the working
conditions are not up to the mark.

18. Statement 11: Adequate and fair compensation for
work
Strongly
agree
Agree neutral disagree Strongly
agree
30 45 15 8 2
0
10
20
30
40
50
Fair Compensation
Fair
Compensati
on
Interpretation:
According to the above chart and Diagram most of the
employees are strongly agree with Fair Compensation. But only 2%
employees are strongly disagree.

19. Statement 12:Job Satisfaction Towards Bonus And
Incentives Given By The Organization.
Sr
no
Satisfaction
level
No of
respondents
%age
1 Highly satisfied 29 29%
2 Satisfied 44 44%
3 Neutral 17 17%
4 Dissatisfied 8 8%
5 Highly
dissatisfied
2 2%
0
5
10
15
20
25
30
35
40
45
50
satisfaction level
satisfaction
level
Interpretation:
The above table and chart shows that 29% of
employees are highly satisfied, 44% of the employees are satisfied,
17% employees are neutral, with the incentives and bonus given by
the organization and 8% of the employees are dissatisfied and 2%
employees are highly dissatisfied with that.

20. Statement 13: Grievance Level In The Organization
Sr
no.
Level of
grievance
No. of
respondents
%age
1 Mostly 15 15%
2 Rarely 20 20%
3 Sometime 65 65%
4 Not at all 0 0%
15%
20%
65%
0%
Level Of Grievance
mostly
rarely
sometimes
not at all
Interpretation:

21. Statement 14: Reasons For Grievance
Sr
no.
Reasons for
grievance
No. of
respondents
%age
1 Supervision 45 45%
2 Economic
reasons
55 55%
0
10
20
30
40
50
60
supervision economic
reasons
Reasons for grievance
reasons

22. sr.
no
Motivational
factors
Strongly
agree
Agree neutral disagr
ee
Strongly
disagree
C. score Rank
1 Promotion 26(5) 22(4) 18(3) 20(2) 14(1) 326 2
2 Leave 10(5) 16(4) 24(3) 30(2) 20(1) 266 4
3 Salary increase 36(5) 20(4) 16(3) 10(2) 18(1) 446 1
4 Motivational talk 22(5) 20(4) 20(3) 28(2) 10(1) 326 3
5 recognition 6(5) 22(4) 22(3) 12(2) 38(1) 246 5
Statement 14: Motivational Factors
Interpretation:
From the above table it can be seen that salary increase
with cumulative score 446 is the factor that motivates the employees
most followed by promotion whereas leave is the factor that has least
influence on the motivation level of employees.

23. FINDINGS
 Majority of employees are satisfied with the working conditions of the organization and
only 15% of employees feel the need to improve on the working condition. 
 75% of the employees feel that a high level of stress is involved in their job. 
 Work load/Deadline come out to be one of the main factor causing stress.
 Communication gap was also identified as the reason for stress among the employees.
 Majority of the employees are satisfied with the training session . 
 Majority of the employees are dissatisfied with refreshment facilities. 
 Employees feel that they fair compensated for the work they perform. 
 Salary increase was given the highest preference by employees, when ask about the
factor that motivated them.
 Majority of the employees has good opinion about their senior (motivator and
cooperative). 

24. SUGGESTION
Communication between employer and employees should be enhanced by
formal and informal meetings .
There should be improvement in refreshment facilities.
There should be improvement in the working conditions.
There should be less burden on employees regarding work and provide
recreation facilities to employees.
Increase the motivational level and activities for employees to increase the
morale.

25. Conclusion
The position of an organization is good as compare to others cycle companies. It
can be concluded that majority of employees are satisfied with the organization
but there are some need to improvement in working condition as well as that
sector which need to improvement such as motivational activities and
refreshment facility.