1. Prateek Tiwari
tiwariprateek@gmail.com
Mobile No# 96111 30146
CAREER OBJECTIVES
To work with a company which provides opportunities to contribute significantly to the
organizational goals, making use as well as provide opportunity to further enhance my
knowledge and skills by working in a challenging environment.
ORGANISATIONAL EXPERIENCE
Current – November 2014 to date
“American International Group”, Bangalore working as Lead Manager,
Government Reporting.
• Transition the Government Reporting 12 FTE work from New York Ensuring delivery of
around 45 Government Returns of different frequency to US Federal Bank and other
agencies for AIG.
• Reviewing various Regulatory and Management Control Reports prepared for AIG
Insurance Company complying with the requirements by the team.
• Analyzing financials of subsidiaries to identify the requirement of different reporting.
Actively participating in delivering accurate/timely Half/Full Year financial AIG results to
Shareholders.
• Evenly distribution of work within Team basis on the individuals skill and job
requirements, maintaining the quality of Reports and maintains the records for future
reference.
• Work closely with stakeholder’s to ensure high-quality experience, elevating customer
satisfaction while adhering to the SLAs / KPIs and work processes.
• Provide business reasons to the queries raised by NYFRB/other Agencies on data
submitted.
• Managing a highly qualified team of 18 professionals in Finance and accounting and
supporting IT vertical for service delivery and doing performance appraisal on half
yearly basis.
• Monitor overall functioning of processes, identifying improvement areas and
implementing adequate control measures to maximize customer satisfaction level.
• Create & implement workflows to facilitate structured support as well as monitor
business processes on a day to day basis.
• Gear up internal quality processes to ensure desired Customer Satisfaction and manage
minimum complaint %age through effective complaint management.
Achievements
• Transitioned process from New York, US
• In short span of time, elevated responsibilities to manage 18 members team.
• First team moved into production in AIG Finance center.
“Australia New Zealand Bank”, Bangalore (September, 2008 to October, 2014)
Worked as Manager, External & Regulatory Reporting.
• Responsible for delivery of around 70 Regulatory Returns of different frequency to
APRA/ABS/RBA/ATO for ANZ as a whole in Australia.

2. • Reviewing various Regulatory Reports prepared for ANZ Bank complying with the
requirements of APRA/ABS/RBA/ATO by the Team and provides commentary of
material movements over the periods.
• Actively participating in delivering accurate/timely Half/Full Year financial ANZ results to
Shareholders.
• Ensuring maintaining accurate Intra Group transaction records at Group level to
ensure accurate delivery of financial data.
• Evenly distribution of work within Team basis on the individuals skill and job
requirements, maintaining the quality of Reports and maintains the records for future
reference.
• Provide business reasons to the queries raised by APRA / Reserve Bank of Australia on
data submitted.
• Providing commentary to CFO Office for the material movement in the complete
Australian domestic business Balance Sheet of ANZ.
• Managing a highly qualified team of 10 professionals in Finance and accounting vertical
for service delivery and doing performance appraisal on half yearly basis.
• Monitor overall functioning of processes, identifying improvement areas and
implementing adequate control measures to maximize customer satisfaction level.
Achievements
• Transitioned process from Melbourne, Australia
• Grown team from 2 members to 10 members in last 6 years.
“Bank of America” – Gurgaon (January, 2007 to September, 2008)
Worked as Team Leader, Regulatory Reporting.
• Successfully migrated Regulatory Reporting Process by three week’s on-site training
from Charlotte, NC (USA).
• Reviewing various Federal Regulatory Reports prepared for Bank of America complying
with the requirements of US Federal Bank by the Team.
• Resolving all process related issues and escalations by acting as a Single Point of
Contact (SPOC) to the client ensuring preparation and updation of Standard Operation
Manuals (SOP’s).
• Prepare reports with a view to monitor the performance & efficiency of team members,
ensuring compliance with pre-set quality parameters.
• Provided inputs for development of Macro and automation of activities for multiple
processes.
“American Express (India) Pvt. Ltd.” – Delhi, (April 2003 to January, 2007)
Financial Center - East is a Premier Financial Center Hub for various Global Accounting,
Reconciliation, Reporting, Taxation and MIS processes for various markets including JAPA
(Japan and Asia Pacific), EMEA (Europe, Middle East and Africa) & USA.
•Successfully Migrated and Stabilized various Bank, Receivables & Payable Accounts along
with various Statutory Reports & Accounting Process related to EMEA market.
• Initiated & successfully implemented conversion of Reconciliation Process from monthly
to Daily Reconciliation for Critical Bank Accounts (Forex related) in EMEA region.
Received appreciation for the same.
• Review of Research and Clearance activities performed by the 4 reconcilers with regards
to various Bank, Receivable and Payable Accounts and clearance JEV processed.
• Ensuring the timely completion of Month-close activities by the Team to close the
monthly books of accounts of the company.

3. • Providing important MIS to the Senior Management for example Moth close Reporting,
Potential Out-of-Policy Reports, Journal Vouchers processed during the month.
“EXL Services.Com (I) Pvt. Ltd.” Noida (May, 2002 to April, 2003)
A leading company in Transaction Processing & Call Center worked as Customer Care
Executive (Back office Operations).
• Worked on project “Suspended Policies Cleanup” of an Fortune 500 American
Insurance Company which involves detailed review and analysis of suspended Insurance
policies, calculation of amounts due from policy owner from premium paid to till date.
• Provided detailed MIS to Head Office – USA to take up the matter with the policy
owner. By this project around 10,000 Life Policies re-activated or terminated thereby
reduced huge exposure to the company’s Balance Sheet.
“Dwarikadhish Spinners Ltd.” New Delhi (February, 2001 to May, 2002)
A part of SHAMKEN Group, manufacturer of the Cotton Yarn, 100% EOU, worked as
Accounts Executive.
• Preparation of accounts of the company at Head Office level.
• Supervising and liasioning for all Import & Export related Transactions of the Company.
• Dealt with Banks, Financial Institution & Govt. depts.
“Setron India Pvt. Ltd.” New Delhi (February, 2000 to February, 2001)
Deals in Professional Audio Equipments imported from various countries like Japan, UK, US,
Germany etc., worked as Accounts Officer.
• Preparation & maintenance of Company Accounts independently till Balance Sheet level.
• Liasionaing with the Banks & Custom Dept. to supervise the Import related transactions
of the company.
• Completing all the Sales Tax & Income Tax (Advance Tax, TDS) related work of the
company.
• Completing all the statutory requirements of Bank by providing details of Inventory &
Debtors report on monthly basis to maintain the credit limit in good status.
PROFESSIONAL QUALIFICATION
• Completed two years Masters Diploma in Business Administration from Pune.
• 9 Months Diploma in Web Designing from Aptech, Delhi.
• Completed C.A. Articleship.
EDUCATIONAL QUALIFICATION
• B.Com from Dr. Hari Singh Gour University, Sagar (M.P.) with 66% in 1996.
PERSONAL INFORMATION
Date of Birth : 2nd
August, 1976
Passport No. : B3684676 with B1 multiple entry US VISA valid till year 2017
Address : 002, 1st
Floor, 1A Cross, 4th
Main, Ganganagar Extension,
Binni Mill Road, RT Nagar, Bangalore – 560 032 (Karnataka)
Date :
Place: Bangalore (Prateek Tiwari)