1. RESUME
Praveen Srivastava E-mail : nynaprvn@rediffmail.com
Mobile : 09818269615
Management Trainee – Bank Reconciliations (R2R) & Cash Application (OTC) – Genpact
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Committed to put forward a conscious effort investing time and energy in team spirit to meet the
challenges and rise with and for the organization.
Hard worker, self learner and result oriented professional having proven to be a delight for the customer.
Quick learner with having handled most difficult of portfolios from customer’s standpoint.
Positive approach towards any task assigned by the management while managing and motivating team.
Planning, job distribution and prioritizing to meet deadlines, ability to take over new responsibilities and
master new skills and ability to work independently. Excellent communication and interpersonal skills at all
levels.
Skill Set Applications Commodities
• Cash Application (OTC) • Portfolio Management System
(PMS) – (Application Tool)
• Printers, Faxes
• Refunds • VULCAN - Workflow • Working Capital
• Anti Money Laundering • Siebel – Workflow • Loans & Advances
• Credit Analysis (Risk
Mitigation)
• NXG (Recon Tool) • Credit Cards
• Fund Disbursement (AR) • Automated Posting
Application (APA)
• POS Sales
• Reconciliation (R2R) • Automated Balancing Control
System (ABC) – (Recon Tool)
• View Direct (Report Database)
• Client Service Record (CSR)
• MSAS (Recon Tool)
• Customer Service Tool (CST)
• DAG (Research Tool)
Projects, Value Studies & Initiatives
Anti Money Laundering (AML) Project (From May 2009 to December 2009)
Project done for Citi Accounts being transitioned into PMS in VF Cash Apps. Done to prevent fraudulent
transactions taking place in the customer’s account which might lead to unlawful money entering into the
lawful system.
Loan Disbursement process – Initiative

2. Cross training initiative taken on another process within the business, gained end to end knowledge in the
process.
Trainings Attended
 Interact
 STEP to Personal Mastery
 Interpersonal Skills for Success
 Managing Change
 Enhancing Team Fitness
 Effective Time Management
 Customer Centricity
 Banking Domain – Level I
 Presentation Skills
 Essential Facilitation Skills
 GEM Orientation
 Stepping Upto Management
 Creating Effective Presentation
 People Management
Organizational Experience
Company : Genpact India
Management Trainee - February 2006 till Date
M/s Genpact India was established in 1997 (earlier known as GE Capital), an outsourcing company to GE
Capital, USA and ranked as No. 2 BPO in India . It provides assistance in Financial, Consulting, Medical,
Aviation, Media Consultancy, Legal Cases et al. to GE Capital (USA) and other companies. Genpact is a
global company operating in eight countries (United States, India, China, Hungary, Mexico, Romania.
Poland & Philippines, etc.)
Management Trainee - Bank Reconciliation - October 2013 till
Date
Process under Record to Report (R2R) domain, key to iron out the differences between the client’s
account with that of the Third Party accounts.
Key Responsibility Areas
• Responsible for reconciling the banks account with that of the Gateway’s.
• Training Ramp-up resources on the various reconcilement activities.
Key Achievements/ Accomplishments

3. • Team Bronze Award for successful transition of the Reconciliation Process – was part of the
Transition team; went to US for training
• Prepared SOP’s for the process on-shore.
Domain Trainee - Loan Disbursement - January 2010 till
September 2013
Subject Matter Expert in an Australian Process under Accounts Receivable (AR) domain for disbursement
of high end loans for a leading Bank Process, Disbursement of high end loans for commercial and
personal purposes to organization and individuals.
Key Responsibility Areas
• Subject Matter Expert in an Australian Process of disbursement of high end loans for a leading
Bank.
• Allocation of work flow and maintaining the spreadsheet for reporting.
• Handling various people engaged in different activities vis-à-vis preparing Dashboard for QC Call,
Weekly Call with the clients.
• Taking presentations for the weekly performance of the team, preparing Training Dashboard.
• Preparing Dashboard for Internal Stakeholders.
• Updating the spreadsheet for new updates within the process.
• Handling queries of agents and working as a bridge between on-shore and off-shore teams.
• Providing inputs for SOP gaps and updation of the same.
• Conducting Fun@Work programs, training of new batch.
• Conducting Team Huddles for Team updates and errors with solution for their improvements.
Key Achievements/ Accomplishments
• Moved to QC within one month of production for express DrawDown Team under AR for
Australian Bank.
• Trained entire Tranche 2.5 for express DrawDown.
• Instrumental in providing the updation of Standard Operating Procedures (SOP).
• Bronze Award in May 2011 for displaying Genpact Values at workplace.
• Processed high numbers in 2010 during the pilot phase of eDD for production as well as Quality
Check for a great customer experience

4. Collateral Analyst – Risk Mitigation - May 2008 till April 2009
Process under Accounts Receivable (AR) for conducting credit analysis for Risk Mitigation for the
Working Capital requirements of the mid sized cap companies.
Key Responsibility Areas
• Analyzing the Balance Sheet for Working Capital requirements for the Mid Cap companies.
• Analyzing the AR, AP & Inventory reports of the clients for Risk Mitigation.
Key Achievements/ Accomplishments
• Bronze Award in September 2008 for displaying Genpact Values at workplace.
• Certificate of Appreciation in June 2008 – by GE CFS – CA Team (Transition) – COE South.
Process Associate –Accounts Receivable(OTC) - February
2006 till April 2008
Process under Order to Cash (OTC), having cash application, disposition, anti money laundering and
setting up refunds for leased products.
Key Responsibility Areas
• Processing cash payments of Customers.
• Handling Customer specific queries.
• Setting up of Refunds for the Customers.
• Liaisoning with the Clients of Special Handling Customers.
• Making Power-point presentations.
• Mentoring new hires.
• Finalizing Refunds for the Customers.
• Organizing Team Huddles.
• Guiding generic policies across floor.
Key Achievements/ Accomplishments
• Exemplary Performance Award in August 2006.
• Transition of Special Handling Customers accounts.
• Preparing SOP’s for Special Handling Customers.

5. Company : Book Lover’s Center
Senior Accounts Executive – Book Keeping / Accounts –
August 2000 till February 2006
M/s Book Lover’s Centre was established in 1975 with an aim to cater to local population with the new
and diverse subjects in the form of books & publications.
They entered the distribution market in 1999, to move forward their aim to cater the same line to a large
population in West Delhi.
Key Responsibility Areas
• Coordinating transactions of the company with bank.
• Settlement of pending issues with clients related to accounts.
• Issuing statements of accounts.
• Liaison work with the clients.
• Finalization of various accounts including P&L A/C up to Balance Sheet.
Education Credentials
 Professional
 Diploma in Management from IGNOU in 2002 - Delhi.
 Bachelor’s Degree in Commerce from Delhi University in 1999 - Delhi.
 Academic
 Senior Secondary from St. Mark’s School in 1996 - Delhi.
 Higher Secondary from St. Mark’s School in 1993 – Delhi.
Languages : English and Hindi (Spoken & Written)
Personal Profile
Father’s Name : Mr. A.K. Srivastava
Date of Birth : 5th July, 1977
Marital Status : Married
Sex : Male
Nationality : Indian
(Praveen Srivastava)

6. Company : Book Lover’s Center
Senior Accounts Executive – Book Keeping / Accounts –
August 2000 till February 2006
M/s Book Lover’s Centre was established in 1975 with an aim to cater to local population with the new
and diverse subjects in the form of books & publications.
They entered the distribution market in 1999, to move forward their aim to cater the same line to a large
population in West Delhi.
Key Responsibility Areas
• Coordinating transactions of the company with bank.
• Settlement of pending issues with clients related to accounts.
• Issuing statements of accounts.
• Liaison work with the clients.
• Finalization of various accounts including P&L A/C up to Balance Sheet.
Education Credentials
 Professional
 Diploma in Management from IGNOU in 2002 - Delhi.
 Bachelor’s Degree in Commerce from Delhi University in 1999 - Delhi.
 Academic
 Senior Secondary from St. Mark’s School in 1996 - Delhi.
 Higher Secondary from St. Mark’s School in 1993 – Delhi.
Languages : English and Hindi (Spoken & Written)
Personal Profile
Father’s Name : Mr. A.K. Srivastava
Date of Birth : 5th July, 1977
Marital Status : Married
Sex : Male
Nationality : Indian
(Praveen Srivastava)