2. Global and Cultural Diversity
• The most innovative, creative solutions to problems
often are borne from teams of globally diverse
employees with experience in different
functions, markets, geographies and cultures.
• The cultural diversity refers to the variety of the
makeup or the multiculturalism of a group, organization
and region.
3. Challenges & opportunities for OB
Responding to Globalization
•Increased foreign assignments
•Working with people from different cultures
•Coping with anti-capitalism backlash
•Overseeing movement of jobs to countries
with low-cost labor
Managing Workforce Diversity
•Embracing diversity
•Changing demographics
•Implications for managers
•Recognizing and responding to differences
4. Challenges & opportunities for OB
• Improving Quality and Productivity
– Quality management (QM)
– Process reengineering
• Responding to the Labor Shortage
– Changing work force demographics
– Fewer skilled laborers
– Early retirements and older workers
• Improving Customer Service
– Increased expectation of service quality
– Customer-responsive cultures
5. Major Workforce Diversity Categories
Gender
National
Disability Origin
Age
Non-Christian
Race
Domestic
Partners
6. OB response
Global and Cultural diversity
• Improving People Skills
• Integrating a Global Perspective into Diversity
(Responding to Globalization)
• Empowering People • Focus on getting best talent
• Declining employee loyalty
• Diversifies the organizational strategy • Provide career mentoring cohorts
• Stimulating Innovation and Change
• Use diversify in sensor management • Coping with “Temporariness”
• Improving Ethical Behavior
7. OB response
Global and Cultural diversity
• Focus on getting best talent
• Improving People Skills
• Integrating a Global Perspective • Declining employee loyalty
into Diversity
(Responding to Globalization) • Provide career mentoring cohorts
• Empowering People
• Diversifies the organizational
strategy
• Stimulating Innovation and Change
• Use diversify in sensor
management • Coping with “Temporariness”
• Improving Ethical Behavior
