1. Pradeep K. Silva (CV) - 1/7
PRADEEP KUMARA SILVA
Address: No. 709, Lakeside Tower C, IMPZ, Dubai
Tel # + 971 4 558 7638
Mobile # +971 55 600 3116 (Dubái),
E-Mail : pradeep_singhor@yahoo.com
HIGHLIGHTS
10YRS IN TRADING & 3YRS IN SERVICE – GCC
EXPERIENCE IN INDUSTRIAL/ENGINEERING PRODUCTS
MANAGERIAL POSITION
UAE & QATAR DRIVING LICENCE
SALES & MARKETING DIPLOMA – UK
UNDERGRADUATE MARKETING ADMINISTRATION – UK
(2016)
FINANCE BACKGROUND (PART QUALIFIED ICA)
ORACLE EBS-ERP SUPER USER-ORDER MANAGEMENT,
ERP USER-INVENTORY & CRM
ISO INTERNAL AUDITOR
EXTENSIVE INDUSTRIAL PRODUCTS KNOWLEDGE
IMMENSE PERSONAL DEVELOPMENT TRAINING
RECORDS
Professional Profile:
High-performing operations-management executive with expertise in
building/optimizing organizational processes, measurement systems, and
infrastructure to maximize business results in Trading and Service operations in
Industrial Product/Solutions category. Skilled strategist who transforms strategic
plans into workable solutions and benchmarks performance against key operational
targets/goals. Experienced in acquiring, negotiating & introducing world’s top brands
to the current product portfolio and maintaining a favorable business relationship with
principals.
Areas of Expertise
Operational Process Analysis Strategic Planning and Leadership
Organizational Design and Development Productivity and Efficiency
Improvement Customer Satisfaction Continuous Improvement of Operational
Processes/Standards Cross-Functional Team Leadership Negotiation,
Persuasion, and Communication Training, motivating, delegating and
Leadership Development Problem Solving Decision Making Planning and
Deployment of Operational Assets Operating Infrastructure
Summary of skills:
Ability to set goals and work towards achieving them with self-confidence and
a never give up attitude.
Capable of working both individually and as a member of a team-Excellent
Inter personal Skills
Demonstrated commitment to continuous improvement through flexibility and
creativity.
Energetic, Hardworking, methodical approach to responsibilities, highly flexible
and adaptable to changing organizational needs.
2. Pradeep K. Silva (CV) - 2/7
Ability to establish and maintain effective and productive working
relationships, both internal and external, with colleagues, customers and
decision-makers.
Pro-active and confident in taking decisions.
Sharp Listener and an effective communicator.
Motivated, highly organized with a friendly and positive attitude.
Working Experience:
In Gulf : 13 yrs.
In Sri Lanka : 3 yrs.
Total : 16 years
Carrier History:
Past Employment-1
Company Name : Gulf Incon W.L.L.
Nature of Business : Industrial, Oil & Gas Project supplies organization.
City : Doha
Country : Qatar
Duration : 10 years - from 31st March 2005 to 28th February 2015
Designation : Sales Co-ordination Manager
Joined as a Sales Support Coordinator & contributed the efforts functioning as a
Sales Engineer in Counter Sales
Assistant Sales Co-ordination Manager/Acting Sales Co-ordination Manager
Head of Sales Support Department (04 team players)
Head of Customer support Team (08 team players)
Sales Co-ordination Manager (approx- 25 team players)
Duties & Responsibilities:
As a Sales Engineer in Counter sales
Attending to walk-in customers & advice for their industrial / Project
requirements
Preparation of showroom displays enabling to attract customer’s interest
Managing of all showroom & counter related functions
Invoicing & cash handling
Preparation of quotations for inquiries received by phone, email, fax & through
walk-in customers, raising of material return notes, invoice cancellation
requests & preparation of various types of documents in counter level.
As an Assistant Sales Co-ordination Manager at Main Store / Warehouse
As an Acting Co-ordination Manager at Main Store / Warehouse
Attending to walk-in customers & advice for their industrial / Project
requirements
Co-ordination & supervising deliveries to customers considering the various
types of sales strategies to each customers & key clients considering
company’s stocks, workforce & other resources.
Keeping strong & effective communication within clients, key clients, sales
Engineers, Sales managers & Accounts department of the company towards
achieving organization objective.
Preparation of quotations for inquiries received by phone, email, fax & through
walk-in customers, raising of stock re-ordering requests, material return notes,
invoice cancellation requests & preparation & approving of various types of
documents in supervisory level.
Being the head of the store /Ware house ( Main Sales & Delivery point )
effective co-ordination with full team down the line from store supervisors,
service supervisors, counter personals, pickers, drivers…..etc.
Cost analyzing & Pricing to each customers & key clients.
3. Pradeep K. Silva (CV) - 3/7
As The Head of Sales Support
Responsible for submitting Quotations & Tender bids for the entire inquiries
receives by E-mail, Fax, Phone calls & Field visits before due dates.
Effective communication with customers & respective sales Engineers, Sales
Managers from the inquiry till the order.
Inquiring with principals & communicate for any clarifications & carry all other
necessary correspondences for a comprehensive offer.
Ensure all Tender bonds/Bank guarantees are arranged on time.
Prepare & analyze necessary costing reports to arrive at selling price for the
Non-Stock items.
Verify & ensure the forecast Mark-Up & Selling Price is met as & when LPO
arrives.
Implement & follow specific guidelines for Quotations.
Supervise the entire sales support assistants for effective & fast quoting
system.
Ensure that the Price, Minimum Mark-up, Delivery & all other terms &
conditions are met in all quotations by adopting necessary Terms & conditions.
Provide management information & new ideas for keeping stock of existing
items & new items.
Effective communication, Corporation & Transferring vital information related
to customers, vendors, products…etc to the Team (GM, SMSM, SM, SE,
Purchase Dept, Expediting Dept & Accounts Dept).
Up to date & effective reporting through CRM.
As The Head of Customer Support Department
Responsible for Activities involved in quote preparation Team.(Pales support)
Responsible for Activities involved in LPO/FPO preparation Team.(Purchase)
Responsible for Activities involved in expediting.(Expediting)
Developing & adopting new concepts.
Overall approver & adviser for entire team.
As Sales Co-ordination Manager at Main Store / Warehouse
Includes all the duties & responsibilities mentioned above under Assistant
Sales Co-ordination Manager with following extra duties & responsibilities.
Overall in-charge & decision taker in stores location.
First level of approver (incl. 10% discount) (before Senior Sales Manager & GM)
in Order Management in ORACLE EBS for quotations & sales orders.
Responsible for Sales Orders, Return Sales Orders and daily Cash Sales.
Setting short term & long term business practices, guidelines, rules &
regulations in Industrial Area Division.
Motivating & encouraging each and every individual for better output.
Decision Taker on FOC issues based on Goodwill with customers for solving
day to day business transactions.
Brands Engaged in
Power tools - METABO/GERMANY, EINHELL / FAR EAST, G & J HALLS / UK, EVOLUTION
POWER TOOLS / UK, TOP TOOL / HONG KONG,
Diamond Drilling – GOLZ/GERMANY
Fixing Solutions – FISCHER/GERMANY
Welding Machines, Acces. & consumables - ESAB/SWEDEN
Welding Gauge - GALGAGE/USA
Plasma Cutting Machine - HYPERTHERM / USA, ESAB/USA
5. Pradeep K. Silva (CV) - 5/7
Marine & Oil & Gas Engineering bearing Solutions - THORDON
Diamond Lapping - KEMET/UK, LARSLAP/SWEDEN
Hose & Fittings- DUNLOP-BMI HIFLEX/UK, ARCO/UK
Safety: SPERIAN PROTECTION/UK, JALLATTE/FRANCE, CEDERROTH/SWEDEN
Steel: BIBUS METALS/UK, MAGELLAN/USA, HAYNES/USA
Machine Tools: CHESTER MACHINE TOOLS/UK, EXCEL MACHINE TOOLS/UK
Fire retardant materials: JUTEC/GERMANY, JAMES WALKER/UK
Pipe Stoppers: K.ULLRICH / GERMANY
Domes & Tank service: LAND & MARINE
Hydraulic cranes: LARZEP/SPAIN
Work Tables: LISTA/SWITZERLAND
Inserts: SECO TOOLS/BELGIUM
McMaster- CITC/USA
Valve Test Bench: IVT-VVC/BELGIUM
Past Employment - 2
Company Name : Saudi Gulf Company
Nature of business : Service rendering company
(Generator, Motor overhauling & rewinding)
City : Dammam
Country : Saudi Arabia
Duration : From 21.10.2001 to 24.12.2004 (3yrs)
Designation : Administrator / QC Coordinator
Duties & Responsibilities:
Handled all the correspondences of Government & Private sector customers
such as Saudi Aramco, Saudi Electricity Company, Sabic Group, Saudi Diesel,
Zahid Tractor, GCC Olayan, Moda & others.
Handled all the correspondences with suppliers such as Kato Engineering,
Sterling USA, Atco Austrailia, Marathon, Weir Pumps, Ingersollrand & other
international & local vendors.
Co-ordinate service jobs with technicians, reconcile, predict, analyze the
progress & reporting.
Making Quotations, asses the time & cost of jobs.
Maintain all the administrative work related to service jobs, such as parts
requisitions, parts ordering & issuing.
Past Employment – 3
Company Name : Nexia Corporate Consultants / B.R De Silva Auditors
Nature of Business : Corporate Secretaries & Chartered Accountants
City : Colombo
Country : Sri Lanka
Duration : from 1998 to 2001
Designation : Administrative Assistant + Audit Trainee
6. Pradeep K. Silva (CV) - 6/7
Duties & Responsibilities:
In the Secretarial Division
Attending to the board meetings & AGM of the client companies representing
the Secretaries.
Preparation of board minutes, share certificates & various other
correspondences with clients.
Maintaining of client data bases such as share registers, board minutes
files..etc
Familiar with company formation & maintenance of various forms at registrar
of Companies as per Sri Lankan Law.
In the Audit Firm
Undergo practical training requirement of Institute of Chartered Accountants of
Sri Lanka
Computation of personal Tax
Prepare of Final Accounts, Branch Accounts, Bank Reconciliations, handling
prime entry books & all other reports & reconciliations as required through out
preparation of Accounts.
Auditing of Company Accounts.
Qualifications:
Professional
Undergo 02nd Year, Baccalaureate in marketing Administration at Cambridge
International College, UK.
Distinction pass (between 85 to 95 Marks) in Diploma of Sales Management &
Marketing at Cambridge International College, UK in March 2010.
Stage I ( L1 + Foundation ) of Chartered Institute of Accountants – Sri Lanka
Subjects: Financial Accounting, Business Maths, stats Data Processing,
Business Communication & Introduction to Business in 1996.
Academic
General Certificate of Examination (Advance Level)
Subjects: Economics(B), Accountancy(C), Commerce & Finance(C), Logic(S)
General Certificate of Examination (Ordinary Level)
Distinctions (4) ( Credit Pass (2), Ordinary Pass (3)
Others
Certificate in Elementary Banking & Business Organization course at Hatton
National Bank Ltd of Sri Lanka.
Other Positions hold in the current Organization
Order Management Super User in Oracle EBS.
ISO Internal Auditor
Computer proficiency
Microsoft Windows OS
Microsoft Office – Word & Excel & Office Outlook
Unix / OPMAN (TTWIN)
Sugar CRM
ORACLE EBS 12.1- Sales & Order Management module (Super User), CRM &
Item Master
Training/Workshop on Personal Development & Relationship Management
Training session on May 2005
The success Insights – DISC management.
Result: Adapted Implementing Analyzer, Natural: Analyzing Coordinator
7. Pradeep K. Silva (CV) - 7/7
Training session on February & September 2008
MBTI – Myers-Briggs Type Indicator – Interpretive Report for Organizations.
Result: Reported type: ESTJ
Teamwork for Vibrant Result Orientation
Training session on the following on April 2009 – Creating High Performance
Team program
SDI – Strength Development Inventory- Result: BLUE, Conflict Sequence (GBR)
Conflict management
Problem Solving
Mind Mapping
KAIZEN
Seminar on May 2009
Secrets of Superior service – UP - by Ron Kaufman.
Training session on December 2009
Transforming Selling via NLP – Neuro Linguistic Programming
Training session on February 2012
Collaborate to win Program – Result: Shaper
Leadership Development Program – comprehensive training sessions on
following subjects – Duration: 06 months
MODULE 1: LEADERSHIP CONCEPTS, VISIONING, STRATEGIC THINKING &
BUSINESS ACUMEN
MODULE 2: PERFORMANCE MANAGEMENT
MODULE 3:PRESENTATION SKILLS
MODULE 4:CONFLICT MANAGEMENT & NEGOTIATION SKILLS
MODULE 5: PROBLEM SOLVING, DECISION MAKING & CREATIVITY
MODULE 6: TEAM BUILDING
ADDITIOANL MODULE: STRATEGY MAP & BALANCED SCORECARD
Product Trainings & certifications (Entry Level)
THORDON Industrial Technical and Sales Training
ORWAK Waste management Technical and Sales Training
METABO – Power Tools - Technical and Sales Training
ESAB – Welding Machines, Consumables, Industrial Cutting - Technical and
Sales Training
Mathey Dearman – Pipe Cutting & Beveling - Technical and Sales Training
METABO – Power Tools - Technical and Sales Training
SPECIAL METALS – Welding Consumables - Technical and Sales Training
Active participation in Project Qatar in 2009 & 2011.
Personal Profile
Name : Peduruwa Handige Pradeep Kumara Silva
Date of Birth : 17th February, 1976, 39 Years
Gender : Male
Marital Status : Married
Nationality : Sri Lanka, Sinhalese
Languages known : English ( Read, Write and Speak)
Hindi & Arabic ( Speak )
Driving License : Valid Driving License UAE/QATAR
Passport No. : N2840621
Present Location & VISA : Dubai, RP
