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Models of Communication
Dr. Pooja Walia
Assistant Professor
Department of Education
Mizoram University
Models of Communication
Models of communication are conceptual used to explain
the human communication process.There are various
models of Communication given by various people.
• Aristotel Model of Communication
• Berlo Model of Communication
• Shannon & Weaver Model of Communication
• Schramm's Model of Communication
• Westley and MacLean’s Model of Communication
Aristotel Model of Communication
According to this model, the speaker plays a key role in
communication. He is the one who takes complete charge
of the communication. The sender first prepares a content
which he does by carefully putting his thoughts in words
with an objective of influencing the listeners or the
recipients, who would then respond in the sender’s desired
way. Content must be impressive in this model for the
audience or the receivers to get convinced.
Aristotel Model of Communication
The Aristotle model of communication is the widely accepted
and the most common model of communication where the
sender sends the information or a message to the receivers
to influence them and make them respond and act
accordingly.
Aristotle model of communication is the best model to excel
in public speaking, seminars, lectures where the sender
makes his point clear by designing an impressive content,
passing on the message to the second part and they simply
respond accordingly. Here the sender is the active member
and the receiver is passive one.
Points to be considered in Model
The speaker must be very careful about the following:
• Selection of words and content
• Need of targeted audience
• Making eye contact
• Tone and pitch should
• Voice modulations
Berlo Model of Communication
This model puts the speaker in the central position and suggests that
the speaker is the one who drives the entire communication, the
Berlo’s model of communication takes into account the emotional
aspect of the message.
Berlo’s model of communication operates on the SMCR model.In the
SMCR model
S - Source
M - Message
C - Channel
R - Receiver
S - Source
The source in other words also called the sender is the
one from whom the thought originates. He is the one who
transfers the information to the receiver after carefully
putting his thoughts into words.Source or the sender
transfer his information to the recipient with the help of the
following:
• Communication skills
• Attitude,
• Knowledge
• Social System
• Culture
Things of Consideration
• Communication Skills:The speaker must know where to take pauses,
where to repeat the sentences, how to speak a particular sentence, how to
pronounce a word and so on.
• Attitude:A person might be a very good speaker but if he doesn’t have the
right attitude, he would never emerge as a winner. The sender must have the
right attitude to create a long lasting impression on the listeners.
• Knowledge is actually the clarity of the information which the speaker wants
to convey to the second party
• Social System: Assess the need of participant
• Culture:Culture refers to the cultural background of the community or the
listeners
M - Message
When an individual converts his thoughts into words, a
message is created. The process is also called as Encoding.
Any message further comprises of the following elements:
• Content
• Element
• Treatment
• Structure
• Code
Things of consideraton
• Content: It is actually the matter or the script of the
conversation.The content has to be sensible, accurate, crisp,
related to the thought to hit the listeners bang on and create an
immediate impact.
• Elements:Hand movements, gestures, postures, facial
expressions, body movements to capture the attention of the
listeners and make the speech impressive.
• Treatment: Way of presentation of Content
• Structure: A message has to be properly structured in order to
convey the message in the most desired form.
• Code: Body movements, language, expressions and gestures are
actually the codes of the message
C - Channel
Channel - Channel actually refers to the medium how the
information flows from the sender to the receiver.
• How does one know what the other person is speaking ? - Through Hearing.
• How does one know whether the pasta he has ordered is made in white
sauce or not ? - Through Tasting.
• How does one know that there is a diversion ahead or it’s a no parking zone?
- Through Seeing.
• How will an individual come to know that the food is fresh or stale ? How do
we find out the fragrance of a perfume ? - Through Smelling.
• How will you find out whether the milk is hot or not ? - Through Touching.
All the five senses are the channels which help human beings to communicate
with each other.
R - Receiver
When the message reaches the receiver, he tries to understand
what the listener actually wants to convey and then responds
accordingly. This is also called as decoding.The receiver should be
on the same platform as the speaker for smooth flow of information
and better understanding of the message. He should posses the
following
• Communication skills
• Attitude
• Knowledge
• Social System
• Culture
Criticism of Berlo’s model
There are several loopholes in the Berlo’s model of
communication. According to the berlo’s model of
communication, the speaker and the listener must be on a
common ground for smooth conversion which is
sometimes not practical in the real scenario.
Shannon and Weaver Model of Communication
Shannon and Weaver model is the most popular model of
communication and is widely accepted all over the world.
Shannon and weaver model simply proposes that a message
actually originates from the person who gets the thought or has the
information. The sender is also called the Source of information or
the Information Source. The information then gets transmitted from
the brain to the mouth and comes out as a signal which then reaches
the recipient after joining hands with several noises and other
disturbances. The recipient then further passes on the message to its
final destination or other minds of other individuals.
Shannon and Weaver Model
Information Source (Thought / message)
Transmitter
Signal
Recipient
Final Destination
Schramm’s Model of Communication
Wilber Schramm proposed the model of communication in
1954.This models talks about two important process
involved in Communication:
• Encoding
• Decoding
Encoding is the conversion of the thought into content.
Decoding in the conversion of content and include in
thought.He also emphasizes that the communication is
incomplete unless and until the sender receives a feedback
from the recipient.
Schramm’s Model of Communication
Sender
Encoding
Message
Decoding
Reciever
.................
When a sender passes on the information to the receiver,
the receiver must interpret it in the desired form the sender
wants and give him the feedback or respond accordingly.
Any communication where the sender does not get the
feedback, the communication is not complete and thus
ineffective.
Westley and MacLean Model of Communication
Westley and MacLean believed that communication doesn’t
start from day one but actually begins when the speaker
receives signals or messages from his external
surroundings. In this model again the process of initiating
communication by first sending messages takes a back
seat and suggests that communication actually starts with
receiving messages from the environment.Getting message
from environmnet may be intentionally or accidently.Thus
signals can be received anytime and communication can
begin anytime.There may be some interruption while
passing the message from sender to reciever.
Example of Westley and MacLean’s model
Tom works with a leading advertising firm. His key
responsibility area is to design ads for his clients. One fine
day, while he was driving back to his apartment, he noticed
a hoarding advertising a certain product. Immediately he
called his subordinate, shared his brilliant idea which just
originated the moment he saw the hoarding. In this case,
communication actually began with Tom receiving the
message from the signboard and then further sending it to
his team members.It was Jim who saw the hoarding, his
team members did not see it and thus there are fair
chances they might download the message with few errors.
Conclusion
This is a common loophole of this model of communication,
where the information sometimes gets modified when it is
passed from one person to the other individual.
To conclude this model of communication supports the
initiation of communication from receiving messages rather
than the sender sending it.

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Models of Communication Explained

  • 1. Models of Communication Dr. Pooja Walia Assistant Professor Department of Education Mizoram University
  • 2. Models of Communication Models of communication are conceptual used to explain the human communication process.There are various models of Communication given by various people. • Aristotel Model of Communication • Berlo Model of Communication • Shannon & Weaver Model of Communication • Schramm's Model of Communication • Westley and MacLean’s Model of Communication
  • 3. Aristotel Model of Communication According to this model, the speaker plays a key role in communication. He is the one who takes complete charge of the communication. The sender first prepares a content which he does by carefully putting his thoughts in words with an objective of influencing the listeners or the recipients, who would then respond in the sender’s desired way. Content must be impressive in this model for the audience or the receivers to get convinced.
  • 4. Aristotel Model of Communication The Aristotle model of communication is the widely accepted and the most common model of communication where the sender sends the information or a message to the receivers to influence them and make them respond and act accordingly. Aristotle model of communication is the best model to excel in public speaking, seminars, lectures where the sender makes his point clear by designing an impressive content, passing on the message to the second part and they simply respond accordingly. Here the sender is the active member and the receiver is passive one.
  • 5. Points to be considered in Model The speaker must be very careful about the following: • Selection of words and content • Need of targeted audience • Making eye contact • Tone and pitch should • Voice modulations
  • 6. Berlo Model of Communication This model puts the speaker in the central position and suggests that the speaker is the one who drives the entire communication, the Berlo’s model of communication takes into account the emotional aspect of the message. Berlo’s model of communication operates on the SMCR model.In the SMCR model S - Source M - Message C - Channel R - Receiver
  • 7.
  • 8. S - Source The source in other words also called the sender is the one from whom the thought originates. He is the one who transfers the information to the receiver after carefully putting his thoughts into words.Source or the sender transfer his information to the recipient with the help of the following: • Communication skills • Attitude, • Knowledge • Social System • Culture
  • 9. Things of Consideration • Communication Skills:The speaker must know where to take pauses, where to repeat the sentences, how to speak a particular sentence, how to pronounce a word and so on. • Attitude:A person might be a very good speaker but if he doesn’t have the right attitude, he would never emerge as a winner. The sender must have the right attitude to create a long lasting impression on the listeners. • Knowledge is actually the clarity of the information which the speaker wants to convey to the second party • Social System: Assess the need of participant • Culture:Culture refers to the cultural background of the community or the listeners
  • 10. M - Message When an individual converts his thoughts into words, a message is created. The process is also called as Encoding. Any message further comprises of the following elements: • Content • Element • Treatment • Structure • Code
  • 11. Things of consideraton • Content: It is actually the matter or the script of the conversation.The content has to be sensible, accurate, crisp, related to the thought to hit the listeners bang on and create an immediate impact. • Elements:Hand movements, gestures, postures, facial expressions, body movements to capture the attention of the listeners and make the speech impressive. • Treatment: Way of presentation of Content • Structure: A message has to be properly structured in order to convey the message in the most desired form. • Code: Body movements, language, expressions and gestures are actually the codes of the message
  • 12. C - Channel Channel - Channel actually refers to the medium how the information flows from the sender to the receiver. • How does one know what the other person is speaking ? - Through Hearing. • How does one know whether the pasta he has ordered is made in white sauce or not ? - Through Tasting. • How does one know that there is a diversion ahead or it’s a no parking zone? - Through Seeing. • How will an individual come to know that the food is fresh or stale ? How do we find out the fragrance of a perfume ? - Through Smelling. • How will you find out whether the milk is hot or not ? - Through Touching. All the five senses are the channels which help human beings to communicate with each other.
  • 13. R - Receiver When the message reaches the receiver, he tries to understand what the listener actually wants to convey and then responds accordingly. This is also called as decoding.The receiver should be on the same platform as the speaker for smooth flow of information and better understanding of the message. He should posses the following • Communication skills • Attitude • Knowledge • Social System • Culture
  • 14. Criticism of Berlo’s model There are several loopholes in the Berlo’s model of communication. According to the berlo’s model of communication, the speaker and the listener must be on a common ground for smooth conversion which is sometimes not practical in the real scenario.
  • 15. Shannon and Weaver Model of Communication Shannon and Weaver model is the most popular model of communication and is widely accepted all over the world. Shannon and weaver model simply proposes that a message actually originates from the person who gets the thought or has the information. The sender is also called the Source of information or the Information Source. The information then gets transmitted from the brain to the mouth and comes out as a signal which then reaches the recipient after joining hands with several noises and other disturbances. The recipient then further passes on the message to its final destination or other minds of other individuals.
  • 16. Shannon and Weaver Model Information Source (Thought / message) Transmitter Signal Recipient Final Destination
  • 17. Schramm’s Model of Communication Wilber Schramm proposed the model of communication in 1954.This models talks about two important process involved in Communication: • Encoding • Decoding Encoding is the conversion of the thought into content. Decoding in the conversion of content and include in thought.He also emphasizes that the communication is incomplete unless and until the sender receives a feedback from the recipient.
  • 18. Schramm’s Model of Communication Sender Encoding Message Decoding Reciever
  • 19. ................. When a sender passes on the information to the receiver, the receiver must interpret it in the desired form the sender wants and give him the feedback or respond accordingly. Any communication where the sender does not get the feedback, the communication is not complete and thus ineffective.
  • 20. Westley and MacLean Model of Communication Westley and MacLean believed that communication doesn’t start from day one but actually begins when the speaker receives signals or messages from his external surroundings. In this model again the process of initiating communication by first sending messages takes a back seat and suggests that communication actually starts with receiving messages from the environment.Getting message from environmnet may be intentionally or accidently.Thus signals can be received anytime and communication can begin anytime.There may be some interruption while passing the message from sender to reciever.
  • 21. Example of Westley and MacLean’s model Tom works with a leading advertising firm. His key responsibility area is to design ads for his clients. One fine day, while he was driving back to his apartment, he noticed a hoarding advertising a certain product. Immediately he called his subordinate, shared his brilliant idea which just originated the moment he saw the hoarding. In this case, communication actually began with Tom receiving the message from the signboard and then further sending it to his team members.It was Jim who saw the hoarding, his team members did not see it and thus there are fair chances they might download the message with few errors.
  • 22. Conclusion This is a common loophole of this model of communication, where the information sometimes gets modified when it is passed from one person to the other individual. To conclude this model of communication supports the initiation of communication from receiving messages rather than the sender sending it.