Interpersonal communication


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This one of our online course "Communication for Development" Module PPT.

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Interpersonal communication

  1. 1. Interpersonal Communication Methods Two people interacting usually in a Face-to-Face situation
  2. 2. Interpersonal Communication Communication between two people is termed as interpersonal communication (IPC). It is most often face to face communication.  It can be exchange of ideas, knowledge, instruction, information between two people. In IPC immediate feedback is possible. Both, sender as well as receiver are present in interpersonal communication. Now we see technology mediated IPC through computer, telephone, Internet, mobile etc.
  3. 3. Inter-Personal Communication RECEIVER SENDER
  4. 4. Inter-Personal Communication Methods • Meeting person in face-to-face, one-to-one • Individual/Personal Visits • Farm Visits • Home Visits • Farmer’s Call
  5. 5. Advantages of Interpersonal Methods Rapport building is possible. Possible to exchange first hand information. There is a possibility of quick feedback. Communication process is direct and personal. Modification in communication is possible based on the feedback.
  6. 6. Limitations of Interpersonal Methods It is time consuming. It can be expensive for extended reach. It has limited coverage. There can be a sender bias or receiver prejudice. Less possibility of demonstrations or aids for communication if required.
  7. 7. Source:
  8. 8. FARM AND HOME VISITS The extension worker through interpersonal communication imparts knowledge about crops, seeds, techniques and technologies to the farmers by visiting their houses. They give first hand information to the farmers They motivate the farmers to adopt certain techniques that will improve the quality of their crops. The extension workers gain confidence of the farmers and the families and secure their friendship and co-operation.
  9. 9. Source:
  10. 10. Objectives of Farm/Home Visits To gain confidence of people give courtesy call To develop friendship and understanding by discussing the individual and personal problems To create awareness and interest in unfelt needs To identify and locate local leaders To change attitude of people about programme To understand economic and social standards of the people and encourage the family members.
  11. 11. Advantages of Farm/Home Visits  Farmers get answers to most of their queries  Farmers get in depth knowledge about new technologies  It develops goodwill  It helps the extension worker in the selection of good leaders and establishing of good relations  It stimulates interest  It provides a high ratio of expectations and efforts.  It establishes confidence in the worker.  It helps to locate the leaders and cooperators  Extension workers help them to analyze their problems and make their own decisions  It is one of the most effective teaching methods because workers are dealing with the problems where they occur.
  12. 12. Limitations of Farm/Home Visits  Time consuming  Expensive  Sometimes the receiver might not be interested at all  If sender lack of conviction, receiver may loose interest  If all the houses not visited, Neighbors not visited maybe disappointed and may send wrong message  If the visit is made at a time that is most convenient for the family than the results are positive  It is difficult for extension workers to avoid visiting some farmers and their families more often than others and that may lead to receiver unrest
  13. 13. FARMER’S CALL Individual or group of farmers visit the extension worker’s office with the purpose of obtaining information. They also visit with the motive of getting assistance to their certain problems. This is information seeking by the farmer. There are farmer’s call centers now to facilitate farmers.
  14. 14. Objectives of Farmer’s Call For developing closer contact with farmers To bring about contact between farmers and other agencies To seek solution to problem on hand For discussing their problems in greater detail To ensure or arrange timely supplies and services
  15. 15. Advantages of Farmer’s Call  Immediate availability of information  Marketing issues of farmers can be solved easily  Good response of farmers builds confidence in the extension worker  It saves the time and money of extension workers  They can help more people in a limited time  It increases knowledge and develop trust of the people in extension  It will create a favorable atmosphere for village work  It will give the extension worker an insight of the community structure  It will clearly indicate the problems affecting the individuals and groups.
  16. 16. Limitations of Farmer’s Call  It is very costly if farmers do not have access to mobile phones  Communication process might be very difficult sometimes between the extension worker and the farmer  Only limited information can be exchanged between the sender and the receiver  There could be misinterpretation of information by the farmers  Extension worker cannot always be at the headquarter  In the absence of the extension worker, the callers might not be satisfied with the information or guidance obtained
  17. 17. Factors to be considered in choosing interpersonal communication Methods If the situation need to be understood first hand If the information is to be provided in detail If the receiver response is to be understood If immediate feedback is needed It is possible to meet people in person
  18. 18. Challenges for Interpersonal Methods • Lot more human resources are required if you want to cover large area and many people. • People engaging into it need to be trained. • It would take longer to reach. • It would largely depend upon the credibility and confidence of the person interacting. • The person interacting need to be ready with all the responses and clarify all doubts.
  19. 19. Additional Resources: • mmunication • tionscott.htm • nal/InterpersonalCommunication.htm