1. Setting the agenda
Taking others with you
Doing it the right way
Source: Cacioppe
2. What products and services should we offer and not offer?
What markets and types of customer should we service
and not service?
How are we going to win?
Source: Cokins
3. Creative skills to generate new ideas
Analytical skills to evaluate which ideas are good ones
Practical skills to implement the ideas and to persuade
others of their value
Wisdom Intelligence Creativity
Source: Robert Sternberg
4. Flexible and adaptable
Committed to making a difference
Communicates with impact
Clear service orientation
Clarity
Intellectually robust
Constantly extends business knowledge
Recognises the need for change, creates new directions
Strong self regard
Acts with integrity
Brings out the best in people
5. T a-s gko nael,e pdusr p ose and objectives
G r-o cuoph neesieodns, harmony and structure
I n d- ipvoidwuearl, nsetaetduss, recognition and achievement
John Adair
7. Set direction
Focus on results
Influence others
Develop people
Source: Michael Pepe
8. Builds a collaborative environment
Insists on a culture of personal accountability
Demands focus on critical issues and processes
Develops ad implements robust processes
Source: Malone
15. Leaders can:
Focus their own attention
Attract the right attention to themselves
Direct the attention of those that follow them
Maintain the attention of their customers and clients
Source: Beck and Davenport
20. Level of
difficulty
Competitive advantage from difficult
learning
Low
High difficulty
Low value
Low difficulty
Low value
Low
High
High difficulty
High value
High
Low difficulty
high value
Value to the organisation
27. You are your own best teacher
Accept responsibility, and blame no-one
You can learn anything you want to learn
True understanding comes from reflecting
on your experience
36. Seeking understanding and maintaining curiosity
Using help and showing humility
Having a sense of perspective and balance to life
Showing generosity and giving credit
Winning wars not ‘just’ battles
Source: Patricia Wallington
37. Walks the talk
See strengths
Approaches others with unconditional positive self regard
Positively influences conversations and relationships
Creates an appreciative context
Source: Malone
39. Managing self – the reflective mindset
Managing the organisation – the analytical mindset
Managing context – the worldly mindset
Managing relationships – the collaborative mindset
Managing change – the action mindset
Source: Gosling and Mintzberg
40. Self awareness, self knowledge and awareness
of limitations in self and others
Personal persistence and commitment
A desire and a willingness to go on learning
An ability to recognise, learn, and profit from failures
and mistakes
A capacity to accept challenges and take risks
Source: Bennis and Nanus
41. V ision
O rganisation
I ntegrity
C ommunication
E xecution
43. Start with a clear vision
Build a winning team
Don’t ignore problems
Focus on innovation
Take risks
Source: D Michael Abrashoft
44. Build skills to execute strategy
Tap the power of group learning
Invest in high potential individuals
Optimise career enhancing opportunities
Promote leaders as coaches
48. Empathetic responses
Mood regulation and control
Interpersonal skill
Intrinsic motivation
Self awareness
Carson et al
49. The ability to:
Manage themselves and be a role model
Create and lead the vision
Get things done with less resource
Work constructively with others
Manage constituencies effectively
Get results swiftly
Eichinger and Lominger
50. Organisational structure and hierarchy
Financial results
The leader’s sense of his/her own job
Time management
Corporate culture
John Hamm
