LEADING AN EFFECTIVE ORGANIZATION<br />The Difference Between a To Do List<br />and Creating Change<br />Association of Fr...
OBJECTIVES<br />Learn techniques that will enable you to effectively partner with stakeholders to lead your chapter or cou...
OVERVIEW<br />Common  leadership strategies and why they might not work<br />Identify the stakeholders who will impact you...
CARNEGIE MELLON UNIVERSITY<br />Fraternity & Sorority Life<br />
IDEALLY<br />Members who are highly motivated<br />Members who are knowledgeable and have a focused expertise<br />Members...
What strategies are you currently using to leading your council or chapter?<br />….Why might these strategies not be worki...
APPROACH<br />Realism<br />Frank discussions<br />Reaching Out<br />Sharing knowledge<br />Relationships<br />Building a f...
STAKEHOLDERS OF SUCCESS<br />University Officials & National Advisors<br />External <br />Organizations<br />Members<br />...
University officials& national Organizations<br />“Success on any major scale requires you to accept responsibility<br />....
STRATEGIES FOR SUCCESS<br />Transparency<br />Open and honest communication<br />Respecting the role<br />Interdependency ...
External organizations<br />"If you want to be incrementally better: Be competitive.<br />If you want to be exponentially ...
EXTERNAL STAKEHOLDERS<br />Alumni<br />Other Greek Councils<br />IFC, NPHC, MGC, NPHC, etc… <br />Municipalities<br />Loca...
STRATEGIES FOR SUCCESS<br />Building Greek relationships<br />Collaborative initiatives<br />Joining with councils<br />Id...
officers<br />"The conventional definition of management is getting work done through people, but real management is devel...
STRATEGIES FOR SUCCESSThe Basics<br />Know with whom you’re working<br />Understand the dynamic<br />Take advantage of str...
STRATEGIES FOR SUCCESSKnow Your Board<br />Example: Pace Palette / What’s Your Color?<br />Categorizes personalities<br />...
Listener<br />Adventure<br />Intuitive<br />Competitive<br />Sympathetic<br />Relationships<br />Independence<br />Caring<...
STRATEGIES FOR SUCCESSRoom for Growth<br />Create growth opportunities<br />Make space<br />Encourage contribution<br />Pe...
STRATEGIES FOR SUCCESSDon’t Hear,Listen<br />Let your officers voice their opinions<br />Safe space<br />Feeling of valida...
Community/Chapter Members<br />“You can have brilliant ideas, but if you can't get them across,<br />your ideas won't get ...
Know the people you’re serving<br />Identify how to effectively communicate<br />Share your vision<br />Be aware of how pe...
STRATEGIES FOR SUCCESSCommunicating Policies & Procedures<br />Why is this procedure in place? <br />Do these policies app...
STRATEGIES FOR SUCCESSCommunicating Decisions<br />Don’t assume people know<br />People make their own logical leaps<br />...
Differences in motivation and values<br />Lore of the past makes change in the present difficult<br />Involvement makes pe...
STRATEGIES FOR SUCCESSLeadership Style<br />Ethos, Logos, Pathos<br />Ethos: moral character<br />Logos: logic and reason<...
self<br />People, more than things, have to be restored, renewed, revived, reclaimed, and redeemed. Remember, if you ever ...
Oxygen mask story<br />
Evaluate your strengths and weaknesses<br />Stay confident!<br />Know your limits, know they change<br />Self awareness<br...
Identify your outlets<br />How do you de-stress? <br />Is it a safe outlet?<br />Prioritize, really.<br />Don’t compromise...
What does it mean to take care of yourself as a leader?<br />Are you reflecting?<br />Are you seeking feedback?<br />What ...
Application<br />“Knowing is not enough; we must apply.<br />Willing is not enough; we must do.”<br />--Johann Wolfgang vo...
APPLICATION<br />Identify an issue<br />Who are the big players? <br />What strategies can I apply to engage my stakeholde...
LEADING AN EFFECTIVE ORGANIZATION<br />Monica Bebie mbebie@andrew.cmu.edu<br />Danielle Fisher dmfisher@andrew.cmu.edu<br />
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Leading an Effective Organization.2

  1. 1. LEADING AN EFFECTIVE ORGANIZATION<br />The Difference Between a To Do List<br />and Creating Change<br />Association of Fraternal Leadership and Values<br />Saturday, February 12, 2011<br />Monica Bebie, Carnegie Mellon University<br />Danielle Fisher, Carnegie Mellon University<br />
  2. 2. OBJECTIVES<br />Learn techniques that will enable you to effectively partner with stakeholders to lead your chapter or council<br />Develop skills to create an environment for change<br />Identify practical application of leadership practices for your community<br />
  3. 3. OVERVIEW<br />Common leadership strategies and why they might not work<br />Identify the stakeholders who will impact your success <br />Examine how stakeholders affect your ability to lead<br />Discuss strategies for success and application to your university’s community<br />Review strategies for success<br />
  4. 4. CARNEGIE MELLON UNIVERSITY<br />Fraternity & Sorority Life<br />
  5. 5. IDEALLY<br />Members who are highly motivated<br />Members who are knowledgeable and have a focused expertise<br />Members who are engaged<br />Members who seek to understand and embrace change<br />Members who self manage<br />
  6. 6. What strategies are you currently using to leading your council or chapter?<br />….Why might these strategies not be working?<br />
  7. 7. APPROACH<br />Realism<br />Frank discussions<br />Reaching Out<br />Sharing knowledge<br />Relationships<br />Building a foundation<br />
  8. 8. STAKEHOLDERS OF SUCCESS<br />University Officials & National Advisors<br />External <br />Organizations<br />Members<br />Officers<br />Self<br />
  9. 9. University officials& national Organizations<br />“Success on any major scale requires you to accept responsibility<br />. . .In the final analysis, the one quality that all successful people have is the ability to take on responsibility."— Michael Korda<br />
  10. 10. STRATEGIES FOR SUCCESS<br />Transparency<br />Open and honest communication<br />Respecting the role<br />Interdependency <br />Accept accountability<br />Don’t deflect<br />Understand the framework<br />Navigating the red tape<br />
  11. 11. External organizations<br />"If you want to be incrementally better: Be competitive.<br />If you want to be exponentially better: Be cooperative.”<br />— Unknown<br />
  12. 12. EXTERNAL STAKEHOLDERS<br />Alumni<br />Other Greek Councils<br />IFC, NPHC, MGC, NPHC, etc… <br />Municipalities<br />Local neighborhood and city<br />Residence life and housing<br />Student Activities<br />Student Government<br />University Police<br />University General Counsel/Risk Manager<br />Faculty<br />Non-Affiliated students<br />
  13. 13. STRATEGIES FOR SUCCESS<br />Building Greek relationships<br />Collaborative initiatives<br />Joining with councils<br />Identifying common goals<br />Looking outside<br />Myth busting<br />Bidirectional education<br />
  14. 14. officers<br />"The conventional definition of management is getting work done through people, but real management is developing people through work."<br />— AghaHasanAbedi (founder of BCCI)<br />
  15. 15. STRATEGIES FOR SUCCESSThe Basics<br />Know with whom you’re working<br />Understand the dynamic<br />Take advantage of strengths, weaknesses, preferences<br />Adjust assignments and interactions accordingly<br />
  16. 16. STRATEGIES FOR SUCCESSKnow Your Board<br />Example: Pace Palette / What’s Your Color?<br />Categorizes personalities<br />Round tables and retreats<br />
  17. 17. Listener<br />Adventure<br />Intuitive<br />Competitive<br />Sympathetic<br />Relationships<br />Independence<br />Caring<br />Action<br />Adventure<br />Harmony<br />Impulsive<br />Perceptive<br />Stability<br />Responsibility<br />Curiosity<br />Calm<br />Community<br />Logical<br />Puzzles<br />Structure<br />Non-conforming<br />Rules<br />Competence<br />Contributions<br />
  18. 18. STRATEGIES FOR SUCCESSRoom for Growth<br />Create growth opportunities<br />Make space<br />Encourage contribution<br />Personal and professional development<br />Ensure value add<br />Capitalize<br />Prepare for a learning curve<br />Provide feedback<br />
  19. 19. STRATEGIES FOR SUCCESSDon’t Hear,Listen<br />Let your officers voice their opinions<br />Safe space<br />Feeling of validation<br />Provides counter arguments <br />But… present a united front<br />
  20. 20. Community/Chapter Members<br />“You can have brilliant ideas, but if you can't get them across,<br />your ideas won't get you anywhere.”<br />— Lee Lacocc(Former President and CEO of Chrysler)<br />
  21. 21. Know the people you’re serving<br />Identify how to effectively communicate<br />Share your vision<br />Be aware of how people perceive you<br />STRATEGIES FOR SUCCESSThe Basics<br />
  22. 22.
  23. 23. STRATEGIES FOR SUCCESSCommunicating Policies & Procedures<br />Why is this procedure in place? <br />Do these policies apply to me? <br />Do I believe in the goal they’re trying to accomplish?<br />
  24. 24. STRATEGIES FOR SUCCESSCommunicating Decisions<br />Don’t assume people know<br />People make their own logical leaps<br />Listeners filter your words through their experiences<br />"The void created by the failure to communicate is soon filled with poison, drivel and misrepresentation."<br /> — C. NorthcoteParkinson<br />
  25. 25. Differences in motivation and values<br />Lore of the past makes change in the present difficult<br />Involvement makes people “Buy In”<br />STRATEGIES FOR SUCCESSSharing Vision<br />
  26. 26. STRATEGIES FOR SUCCESSLeadership Style<br />Ethos, Logos, Pathos<br />Ethos: moral character<br />Logos: logic and reason<br />Pathos: emotional appeal<br />Be aware of your presence<br />Be real <br />"To be persuasive we must be believable;<br />to be believable we must be credible;<br />to be credible we must be truthful."<br />— Edward R. Murrow<br />
  27. 27.
  28. 28. self<br />People, more than things, have to be restored, renewed, revived, reclaimed, and redeemed. Remember, if you ever need a helping hand, you will find one at the end of each of your arms.  As you grow older, you will discover that you have two hands,<br />one for helping yourself and the other for helping others." — Audrey Hepburn<br />
  29. 29. Oxygen mask story<br />
  30. 30. Evaluate your strengths and weaknesses<br />Stay confident!<br />Know your limits, know they change<br />Self awareness<br />Graceful “No”s<br />STRATEGIES FOR SUCCESSKnow Yourself<br />
  31. 31. Identify your outlets<br />How do you de-stress? <br />Is it a safe outlet?<br />Prioritize, really.<br />Don’t compromise your “me” time<br />Start your day when you go to bed<br />STRATEGIES FOR SUCCESSStress Management<br />
  32. 32. What does it mean to take care of yourself as a leader?<br />Are you reflecting?<br />Are you seeking feedback?<br />What are you doing with feedback? <br />STRATEGIES FOR SUCCESSContinual Personal Growth<br />
  33. 33. Application<br />“Knowing is not enough; we must apply.<br />Willing is not enough; we must do.”<br />--Johann Wolfgang von Goeth<br />
  34. 34. APPLICATION<br />Identify an issue<br />Who are the big players? <br />What strategies can I apply to engage my stakeholders to create a solution?<br />University Advisors <br />& National Organizations<br />External Organizations<br />Members<br />Officers<br />Self<br />
  35. 35. LEADING AN EFFECTIVE ORGANIZATION<br />Monica Bebie mbebie@andrew.cmu.edu<br />Danielle Fisher dmfisher@andrew.cmu.edu<br />

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