1. PAUL DROVER
58 Summit Street, Peabody, MA 01960 • (617) 285‐1826 • pauldrover@aol.com
SUMMARY
An effective Manager of services and projects with proven ability to improve efficiency, reduce operating
costs and increase productivity ensuring the most suitable work environment for the organization and their
employees. Skills include:
 Decisively multi task and problem solve
 Solid people, organizational, written and
verbal communication skills
 25 years management experience in a service
related industry
 Proficient in Microsoft Office, AutoCAD
 AED and CPR certified
 Technical knowledge of building services, IT,
budgets, contract negotiation, inventory,
space planning and preventative maintenance
EXPERIENCE
Plymouth Rock Assurance Corp | Boston, MA
Administrative Services Supervisor 1995 – 2015
RESPONSIBILITIES
 Manage operations and facilities of 110,000 square feet of office space, including building and cityscape
 Supervise staff and sub‐contractors
 Control inventory and manage contracts to calculate and compare costs of goods and services for
maximum value for copiers, fax machines, printers and fleet of 75 company vehicles; negotiated printer
maintenance contract saving $12,000/yr
 Manage off‐site warehouse containing archived records for retention and destruction and office
furniture for MA, NH and CT locations; successfully relocated and downsized saving $75,000/yr
 Plan space, future development and preventative maintenance in line with strategic business objectives
 Manage projects including build‐outs, re‐configurations, renovations and employee office movement
ensuring minimal disruption adhering to specified budget and time line
 Coordinate with central services including security, building manager, maintenance, reception, mail,
cleaning, food service, parking, waste disposal and recycling
 Maintain HVAC and fire suppression system for 12,500 square foot data center
 Respond appropriately to emergencies or urgent issues as they arise
Fidelity Investments | Boston, MA
Assistant Operations Manager 1989– 1995
 Managed Operations and personnel of a 24‐hr 3 million piece mailroom
Bank of Boston | Boston, MA
Support Services Supervisor 1987– 1989
 Supervised staff of Foreign Loan Operations Department
EDUCATION
University of Massachusetts – Boston
Bachelor of Science ‐ Economics