1. LEIGH MARTIN
Arlington,Texas
817-689-3354
caitriona379@gmail.com
SUMMARY OF QUALIFICATIONS
 14 years’experience asaProjectCoordinator,includingdutiesinaccounting,
administrative,&multi-departmentsupport
 20 years’experience incustomerservice/relations
 Strongcommunicationskills –interpersonal &written
 ProficientinMicrosoftOffice applications –Word,Excel,& Outlook
EMPLOYEEMENT HISTORY
Project Coordinator/Office Manager 2006-Present
Onyx Homes,L.P.
 Develop &maintainbudgets for12 subdivisions –6 ran concurrently
 Validate all invoicespertainingtoconstruction,warrantyservice,&subdivisioncosts
 Schedule &prepare checks,resolvingdiscrepancies&insuringreceiptof credits
 Assistincoordinating home closingprocedurestoinsure anefficientprocess
 Coordinate warrantyservice assignments &track throughcompletion
 Prepare citypermitapplication&backupdocumentation
 Create & maintainvendordirectory –includingfollow upforall legal documentation
necessitatedpercompany &governmentrequirements
 SupportVice Presidentof ConstructionandService –researchpotential vendors,
obtainedbackgroundchecksfornew employees,generatedcorrespondence,helped
designoptimumprice comparisonlist,etc.
 Supportfieldpersonnel –providingnecessarypaperwork,obtainingsupplies,&
communicatingwithvendors
 Provide general administrative duties–coordinatingconstructionpaperwork, filing,
mailing(electronic&hard copy),managing office inventory,fieldingincomingphone
calls,etc.
 Maintainoffice equipment –record-keeping,supplies,&routine maintenance
Area Coordinator/Project Coordinator 2001-2006
Pulte Homes,Inc.
 Maintainedbudgetsfor8 subdivisions –3 ran concurrently
 Validatedall invoicespertainingtoconstruction,warrantyservice, &subdivisioncosts
 Coordinatedwarrantyservice assignments &trackedthroughcompletion
 Designednewguidelinesforfieldpersonnel –savedthousandspersubdivision by
securingaccurate informationonfieldsituationtoholdvendorsaccountable for
subcontractors
 Trained& supportednew projectcoordinators
 Conductedprojectlevelpre-auditcheck&recommendedcorrections
 Providedgeneral administrative duties totwolevelsof management(ProjectManager
& Area Manager) – coordinatingconstructionpaperwork, filing,mailing(electronic&
hard copy),managing office inventory,fieldingincomingphonecalls,etc.

2. LEIGH MARTIN PAGE 2
CustomerService Representative 1998-2001
American Airlines, Inc. – Cargo RevenueAccounting
 Monitored,contacted,&resolvedaccountsreceivable agingitems
 Researched&resolvedclaimsinvolving possible discrepanciesinaccounts
 Providedairwaybillsasnecessaryforcustomers
 Assistinthe processingof checksas necessary
 Appraisedaccounts&providedrecommendationforclosingasdeemednecessary
 Developed&generatedreportsasnecessarytoupdate managementonthe status
of accounts
Supervisor 1996-1998
Barnes& Noble,Inc.
 Performednightlyreconciliationof receipts
 Loggeddailydepositof previousday’sincome –cash & checks
 Providedsupportformarketingevents –authorsignings,communityfundraisers,&
programsin the children’sdepartment
 Scheduledbooksellersindailyassignmentstoprovide fullcoverage of necessary
duties
 Trainednewbooksellersinvarioustasks – includinginventory,cashregister, &
customerservice
 Helpedcustomersandbooksellersatall levels –floor,checkout,customerservice,&
phone orders
 Maintainedpublicareasof store
Part-Time Assistant 1995-1996
Science & Technology Library – University of North Texas
 Providedassistance to customersinlocatingandacquiringrelevantitemsfortheir
research
 Performedvariousfrontdesktasks –includingreceptionistduties,bookprocessing,
data input,pastdue notification,andrecordsmaintenance
 Maintainedstacksinaccurate and orderly presentation
 Providedongoingmaintenance of studyareas
 Assistedinbookandmediacirculationbetweenlibraries
COMPUTER SKILLS
 Word
 Excel
 Outlook
 Social Media– Twitter,Tumblr,Facebook
EDUCATION
UniversityofNorth Texas, Denton,Texas 1996
Bachelorof Arts - History