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Parking Guidance Systems


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Presented by Cristina Lynn of Parking Consultants International at the World Parking Symposium in Breda, Netherlands, and the Middle East Parking Conference in Abu Dhabi, this presentation explains and explores the benefits of automatic Parking Guidance Systems for car parks.

Published in: Business, Technology

Parking Guidance Systems

  1. 1. sensor-ship why individual bay sensors provide the ultimate in car park management
  2. 2. <ul><li>What the customer wants </li></ul><ul><li>What the owner wants </li></ul><ul><li>How it works </li></ul><ul><li>Benefits </li></ul><ul><li>Example installations </li></ul><ul><li>What to look out for </li></ul>
  3. 3. 1. What the customer wants
  4. 4. What the customer wants
  5. 5. What the customer wants <ul><li>Location (near destination) </li></ul><ul><li>Good lighting </li></ul><ul><li>Security (staff presence) </li></ul><ul><li>Price </li></ul><ul><li>Size of bays </li></ul><ul><li>Cleanliness </li></ul><ul><li>Free spaces </li></ul><ul><li>Clear signs and wayfinding </li></ul><ul><li>User friendly </li></ul><ul><li>Extended opening hours </li></ul>Items in red represent areas where PGS can provide benefits
  6. 6. In general terms… Customers want parking that requires NO EFFORT at MINIMAL COST and within a SECURE ENVIRONMENT
  7. 7. 2. What the owner wants
  8. 8. The owner’s objectives…. <ul><li>Maximise revenues </li></ul><ul><li>Maximise space utilisation </li></ul><ul><li>Ensure customer loyalty </li></ul><ul><li>Minimise expenses </li></ul><ul><li>Obtain relevant information </li></ul>
  9. 9. 3. How it works
  10. 10. Decisions, decisions!
  11. 11. PGS – Design Components <ul><li>External Traffic Guidance </li></ul><ul><li>Car park entry information boards </li></ul><ul><li>Internal: </li></ul><ul><ul><li>Major decision points </li></ul></ul><ul><ul><li>Aisle signage </li></ul></ul><ul><ul><li>Individual bay indicators </li></ul></ul>
  12. 12. External Traffic Guidance <ul><li>Large format signage </li></ul><ul><li>Includes static direction to the most appropriate vehicle entry for parking locations convenient to specific areas of the site </li></ul>
  13. 13. External Traffic Guidance
  14. 14. LED panels directing drivers <ul><li>Simple & accurate information </li></ul><ul><li>the most effective signs are those which convey information with the minimum amount of words, symbols, etc. </li></ul>
  15. 15. LED panels directing drivers <ul><li>Data updated on bay sensors in real time </li></ul>
  16. 16. Parking bay sensors and indicators <ul><li>Ultrasonic detection </li></ul><ul><li>High visibility </li></ul>Each parking bay has a sensor and an LED indicator. The sensor ultrasonically detects vehicle presence and transmits data in real time to lights and signs that immediately show open parking spots on each row and at each specific parking space as well as turning the indicator to red to signify the bay is taken.
  17. 17. How do sensors work?
  18. 18. Parking bay sensors and indicators Although some systems offer the sensor and the light in the same unit (cost saving) the lights would not be easily visible to drivers. Most systems separate the LED light which is placed along the aisle with the sensor being located above the actual space.
  19. 19. Location of lights and sensors within parking bays This image illustrates the ability to combine the light and the sensor due to the location of the columns at the back of the space allowing for good visibility
  20. 20. Directional signage Directional signage at major decision points within the car park direct customers to parking rows with unoccupied spaces. These may be simple, with only a guiding character (eg arrows) or complex and informing with displays indicating number of free spaces.
  21. 21. Different colour lights signifying availability and customer type Green light = space available Blue light = disabled space Red light = space occupied
  22. 22. Ancillary Signage
  23. 23. Management Operating System Central Management Computer <ul><li>Real time reports and statistics </li></ul><ul><li>On screen monitoring </li></ul><ul><li>Alarms for faults and malfunctions </li></ul>Occupancy Detection   via s ingle space u ltrasonic sensors Parking Guidance   - Lights - Directional signage - Occupancy signage (internal and external)   <ul><li>Time Monitoring </li></ul><ul><li>  </li></ul><ul><li>On street and off street </li></ul><ul><li>Length of stay </li></ul><ul><li>Infringements </li></ul><ul><li>Express parking (eg. airports </li></ul><ul><li>  </li></ul>Ethernet
  24. 24. 4. Benefits
  25. 25. To the customer <ul><li>Time saving </li></ul><ul><li>Improved customer experience </li></ul><ul><li>Increased security </li></ul>
  26. 26. To the customer Searching for a space without PGS A
  27. 27. To the customer Searching for a space without PGS First attempt
  28. 28. To the customer Searching for a space without PGS Second attempt
  29. 29. To the customer Searching for a space without PGS Third attempt
  30. 30. To the customer Searching for a space without PGS Three loops!
  31. 31. To the customer Searching for a space with PGS
  32. 32. To the owner <ul><li>ENVIRONMENTAL </li></ul><ul><li>Energy efficient </li></ul><ul><li>Carbon dioxide (CO 2 ) emissions reduced </li></ul><ul><li>Thermal map </li></ul>
  33. 33. To the owner <ul><li>REVENUE OPTIMISATION </li></ul><ul><li>Customer satisfaction </li></ul><ul><li>Loyalty </li></ul><ul><li>New customers </li></ul><ul><li>100% utilization </li></ul><ul><li>Optimize parking </li></ul><ul><li>Increased retail sales </li></ul>
  34. 34. To the owner <ul><li>REDUCTION IN OPERATING COSTS </li></ul><ul><li>Lower energy consumption </li></ul><ul><li>Staff reduction </li></ul><ul><li>Save annual greenhouse gas emissions </li></ul>
  35. 35. To the owner Blind aisles and one way circulation can be factored into new car parks
  36. 36. To the owner <ul><li>MEDIA OPPORTUNITIES </li></ul><ul><li>Television coverage </li></ul><ul><li>Print and on-line coverage </li></ul>Westfield Century City Shopping Centre in Los Angeles – 2513 spaces
  37. 37. 5. Example installations
  38. 38. Example installations in Australia Westfield Doncaster 5,500 bays Hornsby 3,700 bays Parramatta 4,300 bays Airports Sydney 10,000 bays Melbourne 7,000 bays (on hold) Brisbane 5,000 bays Canberra 2,000 bays Queen Victoria Building, Sydney 700 bays Rouse Hill Shopping Centre, Sydney 3,000 bays Canberra Centre (under installation) 5,200 bays
  39. 39. 6. What to look out for
  40. 40. What to look out for…. Proven reliability (100%) Clear informative panels Direction of lights Simple and low cost maintenance Method of installation Price Ease of customization Detection of non vehicle “occupancy” Integration into access control equipment and other systems Client support
  41. 41. What to look for… Exclusions in the package (supply of power, communications for example) Remote operating and monitoring Ongoing product improvement SMS alerts to user and operator Ultrasonic technology First class management software Real time visualization of car park User friendly graphic interface Durability of external signs (weather conditions)
  42. 42. Parking Consultants International [email_address] subscribe to PCI’s blog for the latest in parking industry news