Finding Our Happy Place in
@paminthelab
The Internet of Things

In the future…all the technology will work together

In the future…technology will make good decisions for us
automato.farm

Omer Shapira
In the future…technology will gather useful data

In the future…technology will truly understand us?
@internetofshit

We feel frustrated by
Negative Effects
of technology

sleep-deprived hunched
distracted stupid
narcissistic dull addicted
depressed isolated disconnected

FOMO
Distracted
Disjointed
Fragmented
Meaning
Lack of presence
Fear of forgetting
Always behind
Tethered
Time
Constant Comparison
Obligated
Distanced
Together but Alone
Relationships
Tech Lows
distort what we feel to be real

But we can imagine a
Positive Future
@socalitybarbie

90%
say the Internet has been a
good thing70%
say they have been
treated kindly by others online46%
say the Internet makes
them more productive
Pew Internet

Self-knowledge
Challenges
Meaningful
Creates Possibilities
Growth
Competence
Mastery
Continuity
Amplifies Abilities
Autonomy
Authentic
Vulnerable
Varied
Strengthens Ties
Connection
Tech High Points
combine small pleasures and higher purpose

x
How can we get to a better place?
data
WTF
despair
happiness
experiments

Measure Real Value
Not just clicks, time, or nps scores1

The Real Value
is not on screen

Attention may not be the best goal

Countries measure GNH

Companies consider employee happiness

People track their values

PERSONAL
Autonomy
Trust
Creativity
Connection
Growth
Measures for Tech Well-Being
+ +
COLLECTIVE
Sustainability
Community Initiatives
Positive Workplace
Transparency
Job Creation
MARKET
Quality
Range
Usefulness
Fair Pricing
Innovation

katehartman.com
REAL VALUE
Lives changed, relationships sustained,
challenges met, goals achieved

Map the
Emotional Journey2

EMOTIONAL
SENSITIVITY
in the design process
Marcel Van der Drift

It’s been some work,
but a home that
reacts to us is life
changing.
Jason, 32
SMART
EMPOWERED
CREATIVE
SAFE

creative
challenged
proud
smart
brave
informed
entertained
confident
curious
amused
connected
appreciated
encouraged
loved
hopeful
empowered
compassionate
inspired
engaged
relaxed
nurtured
safe
respected
validated
grateful
@changesciences

Develop a better understanding of the anticipating and
Remembering Self

Find new ways to
Build Empathy3

VR Empathy

Transparent Algorithms

Gratitude Ideation

Teach our devices to
Understand Humanity4

@affectiva
Emotion Sensing

Conversational Design

Artificial + Human Intelligence

Forget loops, hooks, and funnels
Expand Possibilities5
reveal
engage
reflect
evolve

Move technology toward a
Wellness Model

PRESCRIBING
FIXES
FOSTERING
WELL-BEING
DIAGNOSING
PROBLEMS
The evolution is underway

PERSUASIVE
DESIGN
POSITIVE
DESIGN
FRICTIONLESS
DESIGN
For technology it looks like this

technologies
issues
design
apps & sites
medtech
behavioral
design
slow
movement
positive
design
urban
designUX for
good
affective
computing
brainwave
devices
empathy
VR
wearables
IoT
google now
lumo lift
pplkpr
be
my eyes
ustwo
automatic
happify
pixie
labs
live
streams
happy at work
privacy
micro
volunteering
habits
intnationl day
of happiness
quantified
self
EQ
micro
interactions
anticipatory
design
global national
happiness
Facebook
contagion
internet
addiction
digital
detox
design
fiction
pocket
citizen
science
super
better
fashion
tech
maker
labs
genz
a11y
emotion
sensing
emotion
& design
delight
not impossible
labs
talkspace
#noUI

Now Next
AUTOMATED
SINGLE-SOURCE DATA
MENU-DRIVEN
CLEVER
PERSUASION
PHYSICAL TO DIGITAL
HUMAN + AI
MULTI-SOURCE DATA
CONVERSATIONAL
VULNERABLE
SOCIAL SUPPORT
DIGITAL TO PHYSICAL
@changesciences
A More Human Future

EMOTIONAL
INTELLIGENCE
for the digital age

X
X
X
X
X
X
The Internet of
Things
Humans
changesciences.com
@paminthelab