The Future of Emotionally Intelligent Machines

Pamela Pavliscak
Pamela PavliscakCreating a human future for technology
emotionally
intelligent
machines
the future of
Pamela Pavliscak
changesciences.com
@paminthelab
020
sociable
machines
T H E A G E O F
@paminthelab
The Future of Emotionally Intelligent Machines
cynthia breazealbitly.com/teachingkismet
softbank pepperphoto:emma innocenti
37%
wish it was a real person
O F A G R O U P O F V O I C E A S S I S T A N T U S E R S
jwt intelligence 2017
eyes
gestures
voice
movement
backstory
emotion attribution
27%
would form a relationship with a robot
O F 1 8 - 2 4 Y E A R O L D S
havas 2017
025
machine
readable
emotion
T H E A G E O F
@paminthelab
emotion
artificial intelligence
V O I C E
B I O M E T R I C S
T E X T
G E S T U R E
F A C E
G A I T
natural
language
The Future of Emotionally Intelligent Machines
The Future of Emotionally Intelligent Machines
vocal intonation
facial
expression
The Future of Emotionally Intelligent Machines
The Future of Emotionally Intelligent Machines
physical
cues
empatica
sproutling
2022
our emotions than we do
R O B O T S W I L L K N O W M O R E A B O U T
gartner 2018
The Future of Emotionally Intelligent Machines
The Future of Emotionally Intelligent Machines
050
emotional
intelligence
T H E A G E O F
@paminthelab
E M O T I O N A L A I
timeline
@paminthelab
BC 400
PATHOS
AD 129
HUMORS
S O C I O - C U LT U R A L P H Y S I C A L
1579
EMOUVOIR
1649
PASSIONS
1759
SENTIMENTS
1850
VAPORS
1796
PHRENOLOGY
S O C I O - C U LT U R A L P H Y S I C A L
1872
DARWIN
1884
JAMES-LANGE
1920
CANNON-BARD
1937
AFFECTIVE
NEUROSCIENCE
S O C I O - C U LT U R A L P H Y S I C A L
1978
FACS
1992
fMRI
1997
AFFECTIVE
COMPUTING
2017
CONSTRUCTED
2005
HISTORY OF
EMOTION
S O C I O - C U LT U R A L P H Y S I C A L
The Future of Emotionally Intelligent Machines
The Future of Emotionally Intelligent Machines
The Future of Emotionally Intelligent Machines
emotions are
complicated
ANGER
@rage
outrage
WORRY
3-dot
anxiety
SADNESS
loneliness
alienation
dystopian
rumination
solipsistic
introjection
018
design
emotional
machines
H O W M I G H T W E
@paminthelab
$53,000,000,000
market by 2021
markets&markets 2017
signal
treat emotion as
susan kare
perceptual
neurophysical
behavioral
social
core affect
neurometrics
interactions
facial expression
personal significance
biometric markers
intonation
body language
relationship
verbal or pictorial self-report
brain imaging or electrical activity
behavioral analytics
facial analysis software
diaries, metaphor elicitation
biometric tools, eyetracking
voice analysis software
observational research
satisfaction, share of wallet, churn
lightly
tread
me we
me in my head me in the world
social media me
machine readable me
me using machines to interpret me
me with you us
my proxy augmented me
robots
merge augment extend mediate immerse
oversimplifying
#resist
The Future of Emotionally Intelligent Machines
automating humans
#resist
The Future of Emotionally Intelligent Machines
moodies
The Future of Emotionally Intelligent Machines
human-machine
collaboration
toward
R O B O T S
H U M A N S
emotional intelligence
5
5
5
9.5
n o w n e x t
9.5
b e y o n d
0
@paminthelab
The Future of Emotionally Intelligent Machines
emotionally intelligent
machines
the future of
Pamela Pavliscak
@paminthelab
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The Future of Emotionally Intelligent Machines