Rollins needed a new app to improve reporting functions in a US business unit. And once they saw the power of OutSystems, their strategy grew into a much bigger customer relations project. Using OutSystems, it took the team only five months to roll out a new app that streamlines back-office administrative tasks, provides customers with service reports, and reduces alert processing to less than 20 minutes (instead of 24-36 hours).

1. Rollins Exterminates Manual Processes
With a Customer Relations App Built
With Low-Code Development

2. Orkin, a Rollins subsidiary,
needed an app to improve
reporting functions and
customer service.

3. They needed to create the
app quickly and efficiently.

4. They chose OutSystems
as their low-code platform.
Here’s what happened.

5. 5

8. OutSystems gave us the ability to experiment. We built fast,
iterated on the outcomes, and quickly discarded things that
didn’t work, letting us focus our time and energy on features
that will advance the business. That’s a big strength of this
rapid app development platform.
—David Christian, IT Manager and Application Architect, Rollins Inc.