Internship Portfolio

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OpheliaLuu,May 20, 2016
OpheliaLuu
Internship Portfolio
Warsaw Area Career Center
May 2016
Table of Contents
Cover Page: ................................................................................................................................1
1. Internship Program and Position Process:....................................................................... 2-5
2. Training and Projects: ..........................................................................................................6
3. Career Pathway Related Experiences and Technology:.......................................................7
4. Additional Experiences: ................................................................................................... 8-9
5. Self-Assessment: .......................................................................................................... 10-11
6. Appendix: ..................................................................................................................... 12-20
 Cover Letter............................................................................................................12
 Resume............................................................................................................. 13-14
 Letter(s) of Recommendation(s)...................................................................... 15-16
 Supervisor Evaluations..................................................................................... 17-18
 Community/Volunteer Service Documentation ....................................................19
 Certifications/Dual Credit ......................................................................................20
 Other ......................................................................................................................20

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1. Internship Program and Position Process: Semester 1
At the end of my junior year of high school, I was eligible to apply for the Work-Based
Learning Internship class because I took myriad of classes geared towards my future career in
the medical field. I had to fill out a few papers regarding my interests and academic
performance and turn it in to the guidance office in order to be considered for the class. Soon
enough, I had a formal interview with Scott Schramm, one of the directors of the program. We
reviewed my resume and discussed how I would contribute to the class. Questions such as,
what are my greatest weaknesses and strengths were asked. A few weeks later, I received a
note saying that I was accepted into the Work-Based Learning program.
During the summer, Mr. Schramm contacted the medical interns for a meeting. Since all
of us took at least once class each year directed towards the medical field, one of our semester-
length internship sites would be at the Kosciusko Community Hospital. The meeting was located
at the hospital where we would meet our new employer, Becky White. She explained to us how
to properly introduce ourselves to employees by using AIDET (acknowledge, introduce,
duration, explanation, and thank). In addition, we had to be CPR certified in order to intern at
the hospital. Becky had to train us on how to perform CPR and the Heimlich maneuver on
infants, children, and adults. Afterwards, we took a test over the materials we learned that day
in order to determine if we were equipped to work at the hospital.
Kosciusko Community Hospital provides services such as cancer care, diagnostic
imaging, outpatient services, surgical services, and much more. I spent about six hours a week
at my internship site. During my time at the hospital, I observed the nurses and doctors, asking
questions when it was convenient. I also handed doctors tools and helped nurses with their

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hourly rounds. I wheeled patients out to the lobby, changed bedding, and gave baths. I also
answered questions about the human anatomy when the doctors quizzed me during my time in
the operating room. It was helpful having taken the Human Body Systems class at the high
school because I recognized many of the muscles, bones, and organs the surgeons were
working with.
Kosciusko Community Hospital:
2101 Dubois Drive, Warsaw, IN 46580
(574) 267-3200
Supervisor: Becky White
Education Department
(574) 372-7885
bwhite@kch.com
Semester 2
During the second semester of Work-Based Learning Internship, I had the opportunity to
experience three different career fields: physical therapy, orthopaedic care, and dental care. I
did not need an interview to intern at either of these places; however, I did need to complete
paper work at each of the work sites. The papers included HIPAA release forms, liability papers,
and dress code documents.
Indiana Physical Therapy specializes in rehabilitation due to an injury, surgery, stroke,
disease, or other conditions. They also contact health insurance companies and surgeons to
keep them up-to-date with their patients’ progress. I spent around six hours a week for six
weeks at IPT and helped with grabbing and returning weights. I was able to understand some of
the terms the therapists used because of classes, such as Human Body Systems, where we
studied bones, joints, and muscles.

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Indiana Physical Therapy: Supervisor: Chris Leeuw
3300 Lake City Highway Physical Therapist
Warsaw, IN 46580 (574) 306-2912
(574) 306-2912 comments@indianapt.com
At the same time, I went to Joe’s Kids every Thursday for six weeks. Joe’s Kids is a
nonprofit organization that provides physical, occupational, and speech therapy services to
children. I spent ninety minutes there and was responsible for making copies and filing any
paperwork that needed to be put away. I also helped saddle handicapped children into a swing
and played games with patients in order to assist themwith their fine and gross motor skills. I
had an idea of a few of the diseases and disabilities the children had because I learned about
diseases caused by an abnormality in the nervous systemin my Microbiology and Human Body
System classes.
Joe’s Kids Supervisor: Rebecca Bazzoni
3540 Commerce Drive Executive Director
Warsaw, IN 46580 (574) 376-2316
(574) 376-2316
During the next six weeks, I spent five days a week at Jansen Orthopaedic Clinic. This
clinic provides treatment for a variety of bone and joint conditions, including minimally invasive
joint replacement surgical procedures, sports medicine, and traumatic surgery. I interned under
surgeon, Dean Jansen every Monday, Wednesday, and Friday, as he was in surgery on Tuesdays
and Thursdays. I spent ninety minutes each day performing various tasks like filing x-rays,

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scanning patient documents into the computer, and holding slings while Dr. Jansen wrapped it
with padding.
Jansen Orthopaedic Clinic Supervisor: Dean Jansen
2124 N. Biomet Drive Orthopaedic Surgeon
Warsaw, IN 46582 (574) 267-2663
(574) 267-2663
For my final six weeks, I spent six hours a week at Orange Door Dental Group. They
provide dental care along with helping patients understand treatment needs and expectations.
They guide their patients through the diagnostic appointment, treatment phases, and insurance
claimprocess. For the most part I observed the dentists, hygienists, and assistants, helping
them whenever they needed a drawer opened or a tool handed to them. I asked many
questions regarding the tools, the techniques, and the schooling required to become a dentist.
It was very useful having a Human Body Systems class because I understood the dentists when
they mentioned nerves and muscles in the mouth.
Orange Door Dental Group Supervisor: Christiaan A. Willig
1299 Husky Trail Doctor of Dental Surgery
Warsaw, IN 46582 (574) 269-1200
(574) 269-1200

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2. Training and Projects:
I spenteveryTuesdayand
Thursdayat Jansen
OrthapaedicClinic
organizingandsorting
patientx-rays. The above picturesshow the casts
that I wrapped.The picture onthe
leftisthe cast I had to saw off myself.
The picture on the leftisa selfie of
me in scrubswhenI wasabout to
observe acaesareansection,ora C-
section.

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3. Career Pathway Related Experiences and Technology:
I would like to become a surgical physician’s assistant, and my internships at the
hospital, physical therapy, orthapaedic clinic, and dental office have prepared me for several of
the tasks and skills I will need to become successful in this career. All of the work that I did
throughout these internships were unpaid. AtKosciuskoCommunityHospital,Ispentmuchof my
time withnursesanddoctors,shadowingtheirdailytasksandassistingwith theirhourlyrounds. Inthe
operatingroom, Iwas able to watch and help themprepare patients forsurgery,likerollingthe patients
intothe operatingroom,andwatchingthe anesthesiologistputthemunder.Iwasevenfortunate
enoughtoobserve several surgeries,where the surgeonsdidanexcellentjobof explainingwhatexactly
theywere doing.EventhoughIcouldnot domuch in the OR,I got the chance to presscertainbuttonsto
start up a fewof the toolsthe doctorsused. Some of the technological gadgetsIsaw were the
laparoscope,needle driver,andtrocar. Havingthe opportunitytostayin the operatingroomallowedme
to see whatmy dayswill consistof inthe future.
NowwhenI wasat physical therapy,Ilearnedwhatmypatientswouldhave togothroughafter
surgery.I couldpossiblyuse the exercisesIwatchedduringmytime atIndianaPhysical Therapy and
Joe’sKids andhave my patients dothe stretches,inorderforme to grasp how well theyare recovering.
I can determine thisbyobservingtheirrange of motionandthe amountof weighttheycanlift.Isaw a
numerousamountof waysto stretcha rotator cuff inthe shoulder,aswell as,how tomassage the head
and the neck whensomeone hasanupperbodytrauma. I watchedthe physical therapistsevaluate
newcomersandrelease fullyhealedpatientsandeverythinginbetween. Atone point,Iwasusedas
“extraweight”whenapatientneededtopushacertainamountof weightinorderto getclearedtogo
back to work.Thisexperience helpedme betterunderstandthe healingprocessmypatientswill needto
go throughpost-surgery.

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4. Additional Experiences:
Clubs:
 Student Council –student led government that organizes school events and promotes
student participation
o Class Representative for 4 years
o T-shirt designer for 3 years
o Prom decoration committee head
o BLITZ (community service) leader
 Youth Group (4 years)-youth ministry at Warsaw Community Church
 One Acts (2 years)-series of short plays
 Ski Club (1 year)- A club that drives up to Swiss Valley to ski and snowboard once a week
for five weeks
 National Honor Society (1 year)- Helping the community through serving
 Student Athletic Board (1 year)- A group of hand-picked students that teamed up with
teachers to adjust the athletic handbook
 Yearbook (1 year)- One class of students that designed and edited the yearbook
Sports:
 Cheerleading (4 years)- A squad that cheers and stunts to raise school spirit during
football and basketball games
 Track and Field (1 year)- running mid distance and pole vaulting
Community Service:
 Warsaw Community Church youth group leader (Club 56 and Sonlight)- leading a group
of fifth and sixth grade girls during their walk with Christ
 Camp With an Impact camp counselor-serving as a mentor to students for one week at
a camp
 Camp With an Impact camp intern- setting up games and tables for the students during
one week at camp
 Feed My Starving Children (2 years)- packed meals for third world countries

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 Raked for Grace Nursing Home- organized an event where students could go to the
Grace Nursing Home and rake their leaves
 Helped with two 5K’s-signed runners in and directed their path
 Bell ringer for Salvation Army-rang bells to attract people to donate
 Babysat for Kosciusko REMC (3 years)- babysat a group of children for an REMC event
 Game leader for Vacation Bible School-set up and taught games to children and
connected it to how Christ wants us to live
 Harrison Elementary student council program leader-led ice breakers and taught
students the importance of leadership
 Tutor once a week for Baker Youth Club-assisting elementary school students with their
homework after school
 Waitress for Cardinal Center’s luncheon-set and served plates for a meeting of five
hundred
 Ushered for A.C.T.S. Concert-led people to their seats for a Christian concert
 Miller’s Merry Manor- served ice cream and made Valentine’s Day decorations with the
residents
 Boomerang Backpacks- packed food for elementary school students that are in need of
nutritious meals over the weekend
 Kindergarten Round Up- watched children of various ages while their parents received
information over the elementary school
 Presbyterian Carnival- assisted with carnival festivities, like applying tattoos, and helped
clean up the gym
 DARE Role Model- servedasa mentorfor elementaryschool studentsthatguidedtheirdecision
to stay drug-free

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5. Self-Assessment: Semester 1
During my internship at Kosciusko Community Hospital, I expected to shadow the nurses
and observe their daily tasks; however, I learned much more than that. I was able to do a
couple of hands on activities that most high school students would not be able to do. I was
allowed to step into the surgical room and watch each slice of the scalpel, I saw the birth of a
newborn baby, and I observed the steps of inserting a PICC line. My experience exceeded my
expectations by far. Each one of my supervisors explained what they were doing and why. For
example, I learned in the outpatient clinic that a piece of silver is put into a wound because it
serves as a natural healer. I believe I did a great job of asking my mentors what certain tools
were and why a certain procedure was undertaken. In addition, I frequently asked the nurses if
they needed help with their hourly rounds. Through this internship I learned the importance of
communication and team work. Each division in the hospital is connected to one another in
some way; therefore, one department cannot function without the other. Communication is
key at the hospital because people working in other departments have the information you
need to take care of your patient.

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Semester 2
Before my last semester of internships, my expectations were fairly high for the
upcoming semester, since the hospital was such an amazing experience. I imagined that I would
get to know the patients better and I would have more hands-on responsibilities, as I would be
spending more time at one internship site. Fortunately, all four places met my expectations. I
was surprised that I was trusted enough to handle patient data, like x-rays. Because of this, I
improved my skill of accountability. For instance, since Dr. Jansen was out of the office two days
a week, I was kept accountable for organizing paperwork and he relied on me to have it finished
when he returned. I also saw many new procedures in the physical therapy department. I
learned many techniques that improve fine and gross motor skills, treat pain, and heal
soreness. I believe I did well when I was handed tasks, thanks to my mentors who fully
explained what I should do. I often received compliments on my work, but never hesitated to
ask questions when I needed guidance or was curious about a certain diagnosis or disease.

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Ophelia Luu
2713 Setter Lane (574) 549-2776
Warsaw, IN 46582 oluu97@gmail.com
January 8, 2016
David H. Newman
Doctor of Medicine
Central Carolina Surgery, P.A.
1002 N. Church St. Suite 302
Greensboro, NC 27401
Dear Dr. Newman
I recently saw that you had a need for a surgical physician’s assistant and I would love to fill that
position. I saw your ad in the newspaper and thought I would be a great candidate for the job. I
am currently finishing my senior year at Warsaw Community High School and am going to
major in biology and minor in psychology at Indiana University. I will complete my physician’s
assistant program in May of 2022 and will be available for employment right after.
I have read that you are one of the most recommended general surgeons in the state of North
Carolina and I would love the chance to work alongside of you. The procedures you have done,
such as, endoscopies and laparoscopic surgeries, have interested me since the beginning of my
senior year. I have seen both of these procedures done during my internship at Kosciusko
Community Hospital; therefore, I have a basic understanding of the steps that must be taken in
order to have a successful surgery. I believe I am a perfect fit for this position because I am a
sharp, detailed, and hard worker. I can make decisions quickly in times of stress, which is crucial
when a patient is on the table. Additionally, I have been a creative and an artistic individual my
whole life; thus, I can promise you that my work is very precise. Lastly, I try my best at the tasks
given to me. I am positive that I would fit in well at Central Carolina Surgery and would love the
opportunity to work for you.
I look forward to meeting with you to discuss my qualifications. Enclosed is my resume for you
to review. I will call you next week to hopefully discuss when an interview would be
appropriate. Thank you for taking your own time and reading this.
Sincerely,
Ophelia Luu

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Ophelia Luu
2713 Setter Lane (574) 549-2776
Warsaw, IN 46582 oluu97@gmail.com
EDUCATION
Warsaw Community High School August 2012 -
Present
Awards:Varsity Cheerleading Mental Attitude Award and High Honor Roll
ACTIVITIES
WORK EXPERIENCE
Kosciusko Community Hospital – Warsaw, IN August 2015 – December 2015
Intern
 Shadowed doctors and nurses and asked questions when convenient
 Assisted nurses with their hourly rounds, such as bathing patients and making beds
Peking Restaurant – Warsaw,IN August 2014 – Present
Cashier
 Enhanced communication skills by taking customer orders over the phone and in person
 Enriched conflict management skills to efficiently address customer complaints
Wings Etc – Warsaw, IN March 2014 – August 2014
Hostess
 Undertook additional responsibilities, including cleaning tables and serving drinks, during busy
hours
 Strengthened interpersonal skills through interacting with different customers and coworkers
VOLUNTEER EXPERIENCE
Student Council August 2010 - Present
Representative
 Heightened school moral through organizing events including Homecoming, school dances and
Spirit Week
 Organized Canned Food Drives, fundraisers and community service projects
 Undertook the role as Head of prom decoration committee
 Designed event t-shirts and Homecoming float
WCC Youth Group April 2013 – Present
Babysitter
 Oversaw 50 children from the ages 6 to 12 to ensure their safety and fun
Sonlight Small Group Leader
 Watched children while parents listened to the sermon
 Led weekly activities and discussions
Camp with an Impact June 2014 - 2015
Intern
 Set up activities and meal preparations for 200 campers
 Assisted campers with daily questions and concerns
Counselor
 Guided campers through their walk with God
 Assisted with their needs and acted as a parent throughout the week
Cheerleading Student Council Ski Club
National Honor Society Athletic Board Member One Acts

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REFERENCES
Joellen Hauth
Family Friend/18 years
1429 Camelot Drive
Winona Lake, IN 46590
(574) 372-6352
Kelly Raish
Neighbor/13 years
66 South Hunters Ridge
Warsaw, IN 46582
(574) 267-6358
Sarah Neel
Small group leader/4 years
207 7th Street
Winona Lake, IN 46590
(765) 499-0916

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