David Hawking, pre-eminent information retrieval researcher and Funnelback's Chief Scientist, gave this talk on the need for a Search Master within all but the smallest organisations at a Funnelback Seminar in London on March 31st, 2010. Even if there isn't an individual with that specific job title, the responsibility for maintaining, improving and monitoring search needs to be prioritised and clearly assigned. David's presentation covers the reasons why search is so vitally important and the tools which can improve search results.

1. The SearchMaster's Toolbox Westminster Abbey 31 March 2010 David Hawking

4. First UK Customer - 2004

5. Funnelback Cloud How we deliver search Funnelback Enterprise Funnelback Hosted ABC Instant scalability and redundancy A fully managed search service that’s instantly scalable and redundant through our specialised search cloud environment. Funnelback Cloud can be deployed in days, not months. For web sites and online catalogues, complete control over the look and feel allows a seamless experience for your users Dedicated and fully managed A fully managed search service hosted on dedicated hardware that’s especially architected to meet the most challenging search environments. For web sites and online catalogues, complete control over the look and feel allows a seamless experience for your users Self managed Complete control over the Funnelback search software on a self-managed Windows or Linux platform. Our search experts can help your organisation search across web sites, intranets, database, file shares, SharePoint sites, TRIM, staff directories and other repositories in a single query.

6. “ We have been extremely happy with the product and the overall service. We have significant search volume and Funnelback has stood up to the test” Mary Ramsay National Manager Interactive Services

7. Funnelback Enterprise XML Relational Databases e.g. Oracle, MS SQL Web Sites Shared Drives G: Intranet Images Corporate Repositories e.g. Lotus TRIM SharePoint

8. “ Funnelback has taken our complex internal information environment and made it accessible” Mike Swanson, Oxfam Knowledge and Information Services Team Leader

9. “ Search is life”

11. Who's the SearchMaster in your organisation?

18. Spreadsheet testfile

20. Break to Demo of FineTuning (based on popular/important queries and data from LSE)

25. Need more tools!

28. Related queries

30. Tools to tell you when you need to add, change or reorganize content.

32. Reporting

33. Query Spike - LPG

34. Pattern Analyser

35. Pattern Analyser - Timeplot