Universal Search for Legal Enterprises


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Universal Search for legal and professional services firms powered by the Google Search Appliance and Adhere Solutions

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  • Enter Title of Presentation Here Google Confidential
  • Universal Search for Legal Enterprises

    1. 1. Universal Search For Legal Services <ul><ul><li>Jim Orris Adhere Solutions www.adheresolutions.com 1-800-799-0520 </li></ul></ul>
    2. 2. Agenda <ul><ul><li>Overview – Google’s Effect on the Enterprise </li></ul></ul><ul><li>What is Universal Search? </li></ul><ul><li>The Components </li></ul><ul><li>Adhere’s Value </li></ul><ul><li>Q&A </li></ul>
    3. 3. Consumer technology is charging ahead
    4. 4. An interesting phenomenon Time User Satisfaction Enterprise Technology Consumer Tech
    5. 5. Where Google can help Time User Satisfaction Consumer Tech Enterprise Technology powered by
    6. 6. Search is the starting point to the world’s information
    7. 7. Agenda <ul><ul><li>Overview - Google and the Enterprise </li></ul></ul><ul><li>What is Universal Search? </li></ul><ul><li>The Components </li></ul><ul><li>Adhere’s Value </li></ul><ul><li>Conclusion </li></ul>
    8. 8. Google Universal Search
    9. 9. Google Universal Search Examples
    10. 10. Google Enterprise Philosophy : Universal Search Research Blogs News Products The Web Print content Local Personal Information Corporate Network The “World” Presentations Reports IM Chats Documents Spread-sheets Web pages Email File shares Enterprise application Intranet Licensed Content Databases Content Mgmt CRM
    11. 11. Universal Search Enterprise: Google Intranet Business Applications Intranet Directory News
    12. 12. Agenda <ul><ul><li>Overview - Google and the Enterprise </li></ul></ul><ul><li>What is Universal Search? </li></ul><ul><li>The Components </li></ul><ul><li>Universal Search Portal </li></ul><ul><li>Conclusion </li></ul>
    13. 13. Legal Universal Search Components <ul><li>Google Search Appliance </li></ul><ul><ul><li>Secure indexing and delivery of internal information </li></ul></ul><ul><ul><ul><li>Docketing systems </li></ul></ul></ul><ul><ul><ul><li>Records Management </li></ul></ul></ul><ul><ul><ul><li>Financial (time, billing, accounting) </li></ul></ul></ul><ul><ul><ul><li>Email </li></ul></ul></ul><ul><ul><ul><li>Corporate Network Drives </li></ul></ul></ul><ul><li>All Access Connector </li></ul><ul><ul><li>Federated access to external information </li></ul></ul><ul><ul><ul><li>Legal Research Services (WestLaw, LexisNexis) </li></ul></ul></ul><ul><ul><ul><li>Federal, State and Local Records Databases </li></ul></ul></ul><ul><ul><ul><li>Google, Yahoo </li></ul></ul></ul><ul><ul><ul><li>Law Libraries </li></ul></ul></ul><ul><ul><ul><li>News </li></ul></ul></ul><ul><li>Search Extensions </li></ul><ul><ul><li>User experience and efficiency tools </li></ul></ul><ul><ul><ul><li>Categorization, Clustering, Guided Navigation </li></ul></ul></ul><ul><ul><ul><li>Search ‘as you type’ </li></ul></ul></ul><ul><ul><ul><li>User defined Keymatches </li></ul></ul></ul><ul><ul><ul><li>Employee directory search </li></ul></ul></ul><ul><ul><ul><li>Citation management </li></ul></ul></ul><ul><ul><ul><li>Social Tagging </li></ul></ul></ul>
    14. 14. Google Search Appliance <ul><li>Content Acquisition: </li></ul><ul><li>Crawls 220 filetypes </li></ul><ul><li>File system crawling </li></ul><ul><li>Direct connection to databases </li></ul><ul><li>Content feed API </li></ul><ul><li>OneBox API </li></ul>File Shares Enterprise Applications Content Mgmt Portals Results Google Search Appliance <ul><li>Query Processing: </li></ul><ul><li>Hypertext analysis </li></ul><ul><li>Automated expansion </li></ul><ul><li>Spellchecker </li></ul><ul><li>Results Display: </li></ul><ul><li>Standard Template </li></ul><ul><li>Wizard </li></ul><ul><li>Output in XML </li></ul><ul><li>Customize with XSLT </li></ul><ul><li>OneBox for Enterprise </li></ul>Secure Content
    15. 15. What’s New! 10 million documents in a box! Personalized user experience <ul><li>For IT Administrators: </li></ul><ul><li>New architecture – revamped hardware / software </li></ul><ul><li>Advanced Search Reporting </li></ul><ul><li>Front-end biasing </li></ul><ul><li>Metadata biasing </li></ul><ul><li>For Users: </li></ul><ul><li>Personalized Search experience </li></ul><ul><li>Alerts </li></ul><ul><li>Silent Authentication experience - support for Kerberos </li></ul><ul><li>Spell checker in multiple languages </li></ul>
    16. 16. Connect to all enterprise content from one search box <ul><li>Single box - Scales to 10M documents! </li></ul><ul><li>Simplified deployment - IT doesn’t need to manage multiple layers of software. </li></ul><ul><li>Grow with your needs – Organizations can start small and grow their search solution. </li></ul><ul><li>Redundant and highly reliable solution - RAID Support, Dual power supply. </li></ul>Databases Experts People Web
    17. 17. All Access Connector Search Indices Internet Databases Digital News Sources Academic & Public Libraries Practice Management CRM Corporate Network Content Management Systems Internal Content Sources External Content Sources
    18. 18. Advanced Biasing Controls <ul><li>Administrators can create multiple biasing policies. </li></ul><ul><li>Source biasing </li></ul><ul><li>Date biasing </li></ul><ul><li>Metadata biasing New! </li></ul><ul><li>Front-end biasing New! </li></ul><ul><li>Simple setup - No complex coding or scripts. </li></ul>
    19. 19. Metadata Biasing New! <ul><li>Biasing based on metadata attribute and value </li></ul><ul><li>“ Boost all documents that have author as Larry Page” </li></ul><ul><li>Administrators control influence (positive or negative) on metadata attribute/value pairs </li></ul>Determine influence of metadata parameter On Specific metadata name, content
    20. 20. Personalized Search Experience New! Accounting Research
    21. 21. Alerts New! <ul><ul><li>Subscriptions to alerts based on keywords and frequency -- much like Google.com </li></ul></ul><ul><ul><li>Email alerts based on user-selected frequency </li></ul></ul><ul><ul><li>Alerts notification for new and modified documents matching keywords </li></ul></ul>
    22. 22. Advanced search reporting <ul><li>Detailed click through data of search results available through search logs. </li></ul><ul><li>Provides rich search behavior information such as the position of the result end-users are choosing, which queries are not getting any clicks, and how often a user is clicking on a keymatch vs. a OneBox. </li></ul>Track every user, click, and query Enterprise Labs Graduate
    23. 23. Best in class Enterprise Secure Search Document Level Security Provide the right users with access to the right documents Common Security Protocols <ul><li>HTTP-Basic </li></ul><ul><li>NTLM (v1, v2) </li></ul><ul><li>LDAP </li></ul>Advanced Security <ul><li>Kerberos New! </li></ul><ul><li>SSO - Oracle (Oblix), CA/SiteMinder </li></ul><ul><li>X509 Certificates </li></ul>Custom Authentication & Authorization Support for SAML SPI
    24. 24. Silent Authentication - Kerberos Support New! <ul><ul><li>Native support for kerberos </li></ul></ul><ul><ul><li>Silent authentication for multiple content sources </li></ul></ul><ul><ul><li>Certified with Sharepoint connector and file shares </li></ul></ul>
    25. 25. One Box for Enterprise Google Confidential Secure , real-time access to business information Leverages a thoroughly proven UI design and experience
    26. 26. Parametric Search / Guided Navigation Adhere Solutions Confidential
    27. 27. Customizable Result Page: Collection tabs Adhere Solutions Confidential <ul><ul><li>Collections provide an unlimited # of discrete search engines </li></ul></ul><ul><ul><li>Segment content and customize results pages </li></ul></ul><ul><ul><ul><li>By language </li></ul></ul></ul><ul><ul><ul><li>Site Domain </li></ul></ul></ul><ul><ul><ul><li>Business Unit </li></ul></ul></ul><ul><ul><ul><li>Support Info </li></ul></ul></ul><ul><ul><ul><li>Job Function </li></ul></ul></ul><ul><ul><li>Can create collections in minutes </li></ul></ul>
    28. 28. Search Extension: Keymatch Google Confidential
    29. 29. Search Extension: Search As You Type Adhere Solutions Confidential
    30. 30. Other “Extensions” Adhere Solutions Confidential <ul><li>Easily consume complex geographical and 3D data </li></ul><ul><li>Integrate, organize and publish business location data </li></ul><ul><li>Explore and communicate design concepts </li></ul><ul><li>Visualize geographical information in your business applications </li></ul><ul><li>Create and share information; collaborate with colleagues and partners </li></ul><ul><li>E-mail, calendar, IM, Documents and Spreadsheets, Wikis for everyone, everywhere, anytime </li></ul><ul><li>No hardware, no software required; 24/7 technical support </li></ul><ul><li>Google Sites </li></ul>Google Apps
    31. 31. SERP Design Services Adhere Solutions Confidential Choose from multiple templates to customize your look and feel
    32. 32. Adhere Solutions Confidential <ul><li>Built using Google Apps </li></ul><ul><li>Integration of Google Enterprise Tools </li></ul><ul><li>GSA </li></ul><ul><li>Maps </li></ul><ul><li>Leverage RSS Feeds </li></ul><ul><li>Federated </li></ul><ul><li>Search </li></ul>Universal Search Portal Development
    33. 33. Agenda <ul><ul><li>Overview - Google and the Enterprise </li></ul></ul><ul><li>What is Universal Search? </li></ul><ul><li>The Components </li></ul><ul><li>Adhere Universal Search Portal </li></ul><ul><li>Conclusion / Q&A </li></ul>