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Resilience &
Recovery
Oliver Woods
RED² Digital Agency
RED2 
INSIGHTS,
CHANNELS &
CUSTOMERS
SOURCE: WARC
SOURCE: GLOBALWEBINDEX
SOURCE: SOCIALBAKERS
WHAT
PEOPLE
WANT
SOURCE: GLOBALWEBINDEX
50%+
QUICK ENTRY/EXIT
PRE-BOOKED TIME
SLOTS
ONLINE DELIVERY
SOURCE: GLOBALWEBINDEX
WANT THESE
FOLLOWING
SAFETY & HEALTH
MEASURES WITH
BUSINESSES
95%ARE USING MORE
AT-HOME MEDIA
BUT…
70%+IS NEWS &
STREAMING
CONSUMPTION
SOURCE: GLOBALWEBINDEX
47% VS. 14%STAY UP TO DATE
VIA SOCIAL
BELIEVE SOCIAL IS
A TRUSTWORTHY
CHANNEL
SOURCE: GLOBALWEBINDEX
60%+
HOW-TO/DIY
TUTORIALS
MEMES
HUMOUR
SOURCE: GLOBALWEBINDEX
WANT MORE OF
THIS CONTENT ON
STREAMING
SERVICES
SOURCE: EDELMAN
WHAT
WORKERS WANT
SOURCE: EDELMAN
WHAT
WORKERS WANT
B2B
PIVOT
SOURCE: EMARKETER
RESILIENCE-
BUILDING
STRATEGIES
DON’T GO DARK
20
DON’T
GO
DARK
21
GROW SOV
22
SOV IS KING
SOURCE: SOCIALBAKERS
60:40 RULE
SOURCE: BINET & FIELD
SOURCE: BINET & FIELD
BE AS CREATIVE AS
POSSIBLE
28
29
30
SOURCE: BINET & FIELD
LESS AI
MORE
HUMAN
GENUINELY HELP
PEOPLE
33
34
35
36
37
38
39
40
BRANDS FIGHTING
BACK
42
43
44
45
46
47
48
49
Thank you.
Any questions?

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