2. Apps and devices
Microsoft 365
Microsoft Graph
People
Microsoft 365 leverages the best of
Microsoft technology to empower users of all
skill levels to tailor their collaboration
processes.
Effective collaboration tools put
people at the center—not information
3. Create connected experiences through Microsoft 365 products
Build engaging portals to share content
Tailor workspaces for team collaboration
Extend productivity tools with add-ins
4. Microsoft 365 and healthcare
Empower care teams to deliver the best possible
care and help protect health information
Health Team Collaboration
Empower your care teams to easily communicate and
collaborate, which can help improve patient safety, quality
of care, and lower costs
Earn and keep patient trust with tools that can help you
keep patients safe and avoid costs by protecting health
information
Security and Compliance
5. “By using the care coordination solution, we easily
sync with anyone involved in a patient’s care and
maintain better insight into each patient. When we
see this communication become seamless and in
real time, it’s a great victory for our teams.”
Dr. Divyang Joshi
Medical Director and Medical Doctor in Internal Medicine
Advocate Aurora Health
Healthcare network improves
collaboration with Microsoft
care coordination
6. Assess and manage security and compliance risk
Ongoing risk assessments
Compliance Manager provides an intelligent score
that reflects your performance against data
protection regulatory requirements when using
Microsoft cloud services. Compliance Manager
recommends actions to strengthen your data
protection capabilities.
Visibility into security posture
Microsoft Secure Score provides a centralized, real-
time dashboard that helps you monitor the
protection state of care teams, health records,
apps, devices, and infrastructure. It delivers a
numerical summary of your organizational security
posture and recommends prioritized actions to
improve the score.
Advanced compliance-related tools
Service Trust Portal is a public site for publishing
audit reports and other compliance related
information related to Microsoft’s cloud services.
Users can download audit reports produced by
external auditors and gain insight from Microsoft-
authored white papers that provide details on how
Microsoft builds and operates our cloud services.
7. CHALLENGE:
We need technology that
enhances stakeholder
productivity as they go about
their daily duties
SOLUTION:
Microsoft 365 offers mobile
friendly versions of Office
apps to enable seamless
transition and flexibility for
todays mobile workforce
9. Microsoft 365 healthcare partners Build with and GTM
GrowthEnvision
Build GTM Customer Success
Develop GTM
MSFTInvestmentPartnerMilestones
HC Partner Early Adoption Program community
Dedicated resources for envisioning sessions*
On-going support during build lifecycle
Committed resources to develop and build
Join Microsoft partner network
Join Microsoft 365 Developer Program
Customer facing case studies
Nomination for partner to partner GTM service**
Wins
AppSource publication validation and support
GTM service for marketing collaterals**
MSFT Field facing catalog visibility
* Requires partners’ commitment and timeline for building apps/solutions and/or customers
** Criteria applies, check out the Go-to-market benefit here: https://partner.microsoft.com/en-US/solutions/go-to-market
Finished product (ISV) and/or GTM offers
Publish apps and solutions in AppSource
Pilot new offering with existing customers
Provide customer feedback and insights
10. Healthcare Industry: Crisis Response Templates and Apps
Top Scenarios What it is Workloads GTM package Resources
Support Care Team
Collaboration
Deploy Teams to support clinicians and
healthcare workers to efficiently share the
right information through encrypted
messaging, priority notification, meetings.
Microsoft Teams with premium
messaging
All M/O SKUs
+ premium messaging
promotion (at no cost)
Health Team Collaboration customer
pitch deck
Microsoft 365 Health Team
Collaboration Demo
Virtual visits/consultation
Enable doctors to schedule, manage, and
conduct a virtual visits with patients, such as
follow-ups.
Microsoft Teams
Microsoft Teams booking app
Microsoft Graph
Azure DB
A3, A5, E3, E5, or Business
premium
Emma Williams Blog (Mar. 6th, 2020)
Virtual visits enroll form
Crisis Communication
Crisis communication app enable users to
have a single portal to announce organization
news, equip users with recommendations
from WHO, CDC, and enable employees to
report work status and make requests.
Microsoft Teams
SharePoint
Power Apps
Power Automate
All M/O Skus with crisis
communication template at
no cost during crisis
Crisis Communication: a Power
Platform Template
Crisis FAQ Bot
Communication with efficiency is key for
organizations, and a crisis FAQ bot can help
customers address common questions of
employees.
Power Virtual Agents
Microsoft Teams
Power Virtual Agents free
Trial
Azure 12 month free service
Building a Crisis FAQ Bot using
Power Virtual Agents
12. The world’s leading healthcare organizations are more
productive with Microsoft 365
Editor's Notes
Greeting:
Talk about Microsoft 365: The World's Productivity Cloud
What we'll cover:
What The World's Productivity Cloud is
How it can help you and your organization embrace the digital transformation and win in an era of constant change
Key product innovation areas – and we'll take you on a tour inside the product to bring the experience to life
Let's get started
Possible stat to include:
5x
Companies that invest in collaboration tools are more likely to be high performing¹
M365 is working across 10 innovation areas we will add more categories over time.
Learn more about this story: https://customers.microsoft.com/doclink/advocate-aurora-health-provider-microsoft-teams
Ongoing risk assessment to demonstrate compliance posture
To help ensure that health records and patient data remain safe and compliant, even in new, complex coordination of care scenarios, you need to continuously assess how your HCO complies with rapidly changing regulatory requirements. When you move your patients’ data to a cloud service, it becomes a shared responsibility between your organization and the cloud service provider to protect data and meet compliance obligations.
Performing comprehensive, prioritized risk assessments spanning common workflow scenarios with awareness of organization-specific and common vulnerabilities is crucial to gaining an understanding about the effectiveness of security, compliance, and privacy controls managed by your organization and cloud provider.
Ongoing risk assessment
Included with Microsoft 365, Compliance Manager provides a Compliance score for activities related to data protection, privacy, and security in your organization when using Microsoft cloud services. The Compliance Score for an Assessment is an expression of compliance with a given standard or regulation. Compliance Manager recommends actions to strengthen your data protection capabilities. And it provides built-in collaboration tools to streamline workflow across teams and richly detailed reports of pertinent data for auditing and management purposes.
Microsoft Cloud App Security is a cloud access security broker solution that helps detect use of native and third-party cloud applications. It helps discover cloud apps that are accessed by users, evaluates their risk level, and allows you to manage access based on organizational requirements. Microsoft Cloud App Security can help identify cloud apps for your organization that comply with regulations relevant to you, such as HIPAA, to help meet your compliance goals. More than 16,000 cloud apps have been assessed against more than 75 risk factors, including compliance and industry regulations, which will allow you to govern access accordingly.
Visibility into security posture
With Microsoft Secure Score in the Microsoft 365 security center, you get increased visibility and control over your organization’s security posture.
A centralized, real-time dashboard helps you monitor the protection state of care teams, health records, apps, devices, and infrastructure. It delivers a numerical summary of your organizational security posture based on system configuration, user behavior, and other security-related measurements. To improve the score, this dashboard recommends prioritized improvement actions such as enabling multi-factor authentication, turning on auditing, designating less than five global administrators, and much more.
Note: Secure Score is not an absolute measure of how likely you are to experience a breach. Rather, it indicates the extent to which you have adopted controls that can offset the risk of being breached. No service can guarantee that an organization will not be breached. Secure Score shouldn't be interpreted as a guarantee.
Advanced compliance-related tools
Health care organizations can use the Microsoft Security and Compliance Blueprint for HIPAA/HITRUST health data and artificial intelligence (AI) to help meet industry compliance requirements. With this blueprint, you have at your fingertips healthcare architectures, deployment guides, control implementation mappings, customer responsibility matrices, threat models, and automations based on industry requirements and regulations.
Microsoft has built the Service Trust Portal (STP) as a public site for publishing audit reports and other compliance related information related to Microsoft’s cloud services. STP users can download audit reports produced by external auditors and gain insight from Microsoft-authored white papers that provide details on how Microsoft builds and operates our cloud services.
Assess and manage compliance risk
Good compliance begins with proper data classification and labeling. That becomes the building block against which your IT team applies governance to manage the data according to its sensitivity. This makes it a more manageable task for your IT department and reduces errors and exposure. Protecting, retaining, or reporting on sensitive data follows more seamlessly when you start with good classification. This also adds agility and accuracy as you respond to audits or your team needs to make data available to regulators. Microsoft 365 provides intelligent tools for data classification and labeling, assigning policies, and managing data subject requests. Furthermore, Microsoft 365 provides ongoing assessment of your compliance posture— including actionable insights to help your organization stay current.
Microsoft 365 helps you assess and manage compliance risk in several ways.
Flow in Teams (35 Seconds)Setup: A Power App is only as good as the processes behind it<<Click to Play Video>>Building simple flows, you can eliminate the back and forth of email for actions such as approvals.When we run the Power App, it sends an approval message directly to teams with an Actionable Message.Closing: Power Automate helps streamline business processes to get work done faster.
Healthcare is a huge opportunities now and we want to co-invest with you to be able to help you accelerate and support our joint customers.
From envisioning, if partners are committed to build apps or solutions with customers scenarios, we will invite you to join the early adoptor program to have access to features as we build it; and we also invested ENG resources to help you envision, develop your application and solutions.
Once your apps and solutions are build and published, one, you will be able to get support to help guide you through the publication process, and shorten your time to GTM, and share your offerings to our fields to increase visibilities
Last, we’d like to work with you highlight your solution with a customer, and nominate you to leverage GTM service to grow your business.
M365 is a platform that you can use to build no-code, low-code, and custom-code solutions.
But it is also a growing ecosystem of partners that are building solutions that you can use to streamline and reinvent the processes that are most important for your organization.
Today, more than 1.4 million apps are connecting to Microsoft 365 on a monthly basis. That means you can work with a partner to find a solution built on Microsoft 365, or use the platform that we provide to build your own solution for healthcare.
Partner overviews here: https://betterwith.office.com/industries/healthcare
Over the last two years, we’ve seen some of the world’s leading healthcare organizations to deliver on this vision to experience the future of productivity.
From providers, to payors, to pharmaceutical – organizations are using Microsoft 365 to fundamentally change healthcare.
Customer healthcare stories can be found here: https://aka.ms/M365_Health_Customer_Stories