Teams healthcare partner webinar virtual visits partner
1. Microsoft Teams virtual visits partner
template
Microsoft Teams as a platform for healthcare virtual visits
April 2020
Microsoft Proprietary
2. Legal Notice
Please read the license terms applicable to this app template, here.
In addition to these terms, by using this app template you agree to the following:
• You areresponsible for complying with applicable privacy and security regulations related to use, collection and handling of
any personal data by your app. This includes complying with all internal privacy and security policies of your organization if
your app is developed to be sideloaded internally within your organization.
• Microsoft will have no access to data collected through your app. Microsoft will not be responsible for any data related
incidents or data subject requests.
• Any trademarks or registered trademarks of Microsoft in the United States and/or other countries and logos included in this
repository are the property of Microsoft, and the license for this project does not grant you rights to use any Microsoft
names, logos or trademarks outside of this repository. Microsoft’s general trademark guidelines can be found here.
3. Empower care teams
to engage with
patients virtually and
collaborate
Healthcare providers urgent need: Patient and provider safety: improve safety with
remote, real-time communication and collaboration
Continuity of care: maintain care when patient is
remote, self-quarantined, or can't travel
Ease of access: increase the ability of providers to
scale their access to patients from where they are
4. Enabling providers to meet with patients and remote
clinicians
Virtually engage with patients
Through easy-to-join scheduled virtual visits, clinicians
can use Teams meetings capabilities like screen share,
cloud recording, live captions, and more.
Virtually engage with remote clinicians
Easily bring in remote clinicians, like specialists for a
consultation, or into the patient virtual visit, through
scheduling and meetings capabilities.
Consistent experience everywhere
Meet across desktop, mobile, and room devices, from
your office, examination room, mobile care
environment, and other locations.
7. An easy way to create a
Microsoft Teams meeting from
within your app, calendar, or
any discussion space.
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
Web template for meetings
8. You can put a Teams meeting
button in your scheduling interface.
Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
9. Schedulers will sign into Teams
meeting scheduler with their
organizational account.
Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
10. Once authenticated they can create
meeting links.
Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
11. Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
A meeting link is created that can be
added to a calendar invite or shared
in email message or text.
12. Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
A meeting link is created that can be
added to a calendar invite or shared
in email message or text.
13. Contoso Scheduling
Scheduling
Patient Name
Doctor 1 hour exam
Bring providers and patients together with online meetings in
Teams. Sign in using your work account to get started.
Meeting options allow the organizer
to set who can present and whether
guests need to be admitted from a
lobby into the meeting.
14. You can add the meeting link to the
invitation or allow the organizer to
copy and paste it into an email
Contoso Scheduling
Join Microsoft Teams Meeting
Scheduling
Patient Name
Doctor 1 hour exam
Send
15. Attendees have the option to join the
meeting from a browser, or with the
Teams desktop or mobile apps.
16. Virtual visit
When the provider joins they will sign
into their Teams client and join the
meeting.
17. When the patient joins they will type
in their name and click Join Now.
18. The provider is alerted that there is a
participant waiting for them to be
admitted from the lobby.
19. The patient is admitted from the lobby
and the call begins.
20. Related Teams Admin Portal Settings
Meeting Settings
Meeting settings are used to control whether anonymous people can join Teams meetings.
Meeting Policies
Meeting policies are used to control what features are available to users when they join Microsoft Teams
meetings.
22. Microsoft Graph and Teams Meetings APIs
Create a Teams OnlineMeeting (no Outlook event):
https://docs.microsoft.com/en-us/graph/api/application-post-
onlinemeetings?view=graph-rest-1.0&tabs=http
Create an Outlook event API with a Teams OnlineMeeting:
https://docs.microsoft.com/en-us/graph/outlook-calendar-online-
meetings?tabs=http
Create a Teams OnlineMeeting with a Custom ID / Unique ID as input following
this input property: https://docs.microsoft.com/en-us/graph/api/onlinemeeting-
createorget?view=graph-rest-beta&tabs=http
23. Template Prerequisites
• This is a single page web app and requires only static web hosting to deploy the service.
• We recommend hosting on your own app platform or service, creating an Azure storage
account, or integrating the code directly into your own experience.
24. Learn more about Teams in healthcare
Get the template on Github
Next steps
Get started with Microsoft Teams
Editor's Notes
Today, clinicians come to work and endeavor to deliver the best care, despite the system. You as a hospital administrator want to turn on its head and make the system work for the clinicians.
We know that your clinicians need to work together as a team to deliver safe, high quality, compassionate care for their patients.
To do this, clinicians deserve a seamless technology experience with rapid access to information and the ability to communicate, collaborate, and intervene easily while safeguarding patient privacy.
The right system can save you time and money as well as help improve patient outcomes
Microsoft helps make it possible with an integrated platform
Patients want to know that their care team is communicating effectively, and that everyone on the team can see the same information. Patients can become anxious and frustrated when care team members don’t have their information, and when it seems the healthcare team is not communicating efficiently or effectively about their care. Clinicians also want to spend less time trying to access information and battling administrative headaches, and more time communicating with and caring for patients.
Microsoft has customizable solutions that empower healthcare team members. Disconnected systems can hold back your care teams and introduce risks. But Microsoft Teams, the hub for teamwork in Microsoft 365, displays disparate data sources and workflows for care team members across settings and specialties of the patient’s journey. Microsoft Teams is a hub where your multidisciplinary care teams can collaborate in a single place that keeps the patient at the center of everything they do.
The Microsoft Teams app improves the ability for clinicians to hand-off information across the care team. This solution enables you to share the right information at the right time, minimizing context switching to help clinicians get the information they need to make quick, accurate decisions and interventions.
In-person doctor visits can be challenging, especially for patients with mobility issues, a compromised immune system, or living in areas with a shortage of clinicians or healthcare facilities. Video conferencing provides a way for clinicians to provide high-quality, personalized, and affordable consultations. Using the complete meetings platform in Microsoft Teams, combined with the new Bookings app in Teams, providers will be able to schedule, manage, and conduct virtual visits with patients, such as a surgery follow-up.
Once a visit is scheduled within Teams, the patient receives a customized email with appointment details and a link where they can join the virtual appointment from their web browser or Teams mobile app. “It’s very easy to set up the virtual appointments. I can schedule an appointment. An email goes out to the parent with the appointment date and time,” says Judith Vincent, Specialist Nurse, Epilepsy Clinic at Calderdale and Huddersfield NHS foundation trust. The Bookings app will be available in Teams in the coming weeks.
In addition, with the Microsoft Graph API, organizations can incorporate Teams meetings into their unique healthcare workflows. The API supports the integration of both scheduling and meeting-join links into existing healthcare applications like electronic health records systems.
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Meetings experience
Once admitted, the provider and patient can engage in HD video conferencing and the clinician can use Teams meetings features like screen sharing, cloud recording, and more. See details on Teams meetings features in the Appendix.
Consistent experiences everywhereOn the go, at your desk, or in a conference room, bring together both internal and external audiences of all sizes via scheduled and ad-hoc meetings and calling
Intelligent and inclusiveShare content across devices and keep people in the loop throughout the meeting lifecycle, including those who may have missed the meeting
Easy and secure to join and useStay confident knowing that Office 365 is powering your meetings with enterprise-grade AV experiences, security, and compliance