1. NORDALILAH BINTI ALIAS
No.68 Jalan Duku,
Taman Seri Medan,
42500, Telok Panglima Garang,
Selangor.
20th
November 2016
Dear Sir /Madam
APPLICATION FOR EXECUTIVE, BUSINESS PLANNER POSITION
With regard to above matter, I would like to express my interest to apply for Business Planner position
in your company. I have finished my studies and have graduated with a Bachelor of Finance with
Honours from Universiti Industri Selangor in May 2011.
2. For your information, I have five years of working experiences. My first job is at Ericsson Malaysia,
Cyberjaya from June 2011 to February 2012 as Finance Order Desk Executive and. My second job is IN
AMKOR Technology Malaysia (ATM) from December 2012 until now as Production Planning and
Customer Service Executive. Apart from that, I would like to contribute to your company’s success by
utilizing my maximum capacity and knowledge obtained in the company’s working and educational
institution. I believe job opportunity from your company will definitely give me chances to apply my soft
skills and knowledge in various field.
3. In addition, I am very confident that I am well capable, not only due to my computer, communication
and planning related background, but also because of my interest in becoming a good team work and
knowledge-sharing centre. I am able to work under pressure and a hard worker and a fast learner to
perform task given to me. Hence, the job will not only gear to my own professionalism development but
also very beneficial to your company.
4. Enclosed here is my curriculum vita for your kind perusal. I can make myself available through my
mobile number 012-6218792 or my email address alias.yaakob@yahoo.com.my for any further
discussions that may be needed. My availability for any job interview is starting from November 2016.
Thank you and feedback from you is most appreciated.
Yours Sincerely,
Nordalilah binti Alias
870119-10-5432

2. NORDALILAH BINTI ALIAS
NRIC NUMBER: 870119-10-5432
Personal Details
Home and current
address : No. 68 Jalan Duku,
Taman Seri Medan,
42500, Telok Panglima Garang,
Selangor Darul Ehsan.
Mobile no. : 012-6218792
Email address : alias.yaakob@yahoo.com.my
Nationality : Malaysian
Date of birth : 19 January 1987
Age : 29
Health : Excellent
Race : Malay
Marital status : Single
Driving License : Class B2,D
Current Salary : RM3,900
Expected Salary : RM4,800 (negotiable)
Availability for interview : Starting December 2016
Availability for work : 2 weeks’ notice (negotiable)
Educational background
Bachelor’s Degree
Field of Study : Bachelor of Finance with Honours
Institute/ University : Universiti Industri Selangor (UNISEL)
Current Year : Graduated
CGPA : 3.26
Graduation month : October 2011
Courses Attended
Business Mathematics Business Statistics
Principles of Accounting Management Information System
Principles of Microeconomics Financial Risk Management
Principles and Practices of Management Principles of Corporate Finance
Technical English 1 & 2 Business Communications
Co-Curriculum Managerial Accounting
Computer Application 1 & 2 Money and Capital Market

3. Principles of Macroeconomics Islamic Finance
Principles of Finance Business Law
Principles and Practices of Marketing Management Science
Malaysian Studies Organizational Behavior
Business Ethic Entrepreneurship
Investment Analysis and Portfolio Management International Finance
Corporate Risk Management Financial Statement Analysis
Introduction to Econometric Strategic Management
Financial Advisory and Services Industrial Training
Financial Institution and Banking Islamic Studies
Business Research
STPM
Field of Study : Business and Economic
School name : SMK Telok Datok, Banting, Selangor
Achievement : 1A, 1B, 1C
Year : 2006
SPM
Field of Study : Applied Science
School name : SMK Telok Datok, Banting, Selangor
Achievement : 3A,1B,2C,3D,1E
Year : 2004
PMR
School name : SMK Telok Datok, Banting, Selangor
Achievement : 4A,4B
Year : 2002
UPSR
School name : SRK Kg. Medan, Telok Panglima Garang, Selangor
Achievement : 4A,1B
Year : 1999
Personal Strengths and Skills
• Teamwork skills, extrovert, enthusiastic, decisive independent worker, creative, diligent, and problem solver.
•Excellent organizational skills, possess good communication skill, competent event planner and project manager
• Good written and spoken English and Malay, computer skills, work well in group work environment, good
Administrative skill, responsible, cooperative, and willing to learn new things.
SKILLS:
AS/400 (Application System/400) Intermediate
Microsoft Office (Excel, Word, PowerPoint) Advanced
SAP system Intermediate

4. Working Experience 1
Duration: June 2011 – February 2012
Company: Ericsson Malaysia
Position: Finance Order Desk (FOD) Executive
Tasks: - Generating customer purchase order and invoices using SAP System.
- To send out the printed / softcopy invoices to customer.
- Create request for credit note (request from customer, Order Desk, or Project Manager).
- To verify the supporting documents for billing purpose before proceeds with invoicing.
- Updating the AR Statements –Assigned for more than one projects.
- Assist any issues of customer invoice.
- Support other Team Member-FOD to back up them whenever they have a high volume of work.
- Filing & archiving – invoices.
Working Experience 2
Duration: Marc 2012 – Now
Company: AMKOR Technology Malaysia (ATM) – Formerly known as TOSHIBA Electronics Malaysia (TEM)
Position: Production Planning and Customer Service Executive
Tasks: Customer Service
- Coordinating and managing monthly and weekly production meetings.
- Plan and manage production schedules to ensure 100% on-time delivery of customer orders.
- Analyze sales order releases with respect to capacity planning and material.
- Complete shipping information and delivery date input to customer
- Interface with manufacturing personnel, purchasing personnel, etc. on material status and
production planning issues.
- Organize and manage the correspondences, calendar of events, meetings and schedules
between customers and company members.
- Be the single point of contact for customers for orders and inquiries.
- Answer incoming calls from customers to process orders, answer inquiries and questions,
handle complaints, troubleshoot problems and provide information.
- Review customer’s specifications documents in compliance with policies and procedures.
- Assigned to work on improvement projects to drive and achieve higher levels in service quality
and customer satisfaction.
Production Planning
- Reviewed and analysed monthly production forecast plan.
- Simulate monthly production capability.
- Follow up production daily requirement, machine performance and output status.
- Create production schedule and prioritizes job orders for production optimization.
- Monitors re-work lots and urgent items, to keep customer’s delivery schedule.
- Develop production input monitoring tools by extract data from AS400

5. - Coordinate with operation team to ensure monthly production volumes are achieved to meet
customer satisfaction.
- Update forecast in SAP system.
Sales Planning
- Building and maintain relationship with customer.
- Analysed sales trend and prepare sales forecasting to optimize company revenue.
- Push sales by promote open capacity to customers.
- Coordinate shipments mode and billing terms request by customers.
- Liaise with IT team to fulfilled customer B2B requirement.
- Follow up on new customer sample building.
- Develop finished Goods cost category and adder charge by process level.
- Develop system auto send exception report if detected pricing discrepancy.
- Follow up job through all phase and ensure customer schedule was met by 100% JIT rate.
Company Participations and activities
At AMKOR Technology Malaysia (ATM) – Formerly known as TOSHIBA Electronics Malaysia (TEM)
 Company’s Sports & Recreation Club Committee member (2012~now)
 Project leader of factory’s Netball Tournament (2012 ~2015)
 Committee of company’s anniversary 2015
References
Reference 1:
Siti Rosmayati binti Salleh
Production Planning and Customer Service Senior Executive
AMKOR Technology Malaysia Sdn Bhd,
15km, Jalan Klang-Banting, 42507,
Telok Panglima Garang (FIZ), Selangor
Telephone: 019-3738966
Reference 2:
Maslina binti Omar
Production Planning and Customer Service Section Manager
AMKOR Technology Malaysia Sdn Bhd,
15km, Jalan Klang-Banting, 42507,
Telok Panglima Garang (FIZ), Selangor
Telephone: 012-3864834