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Virtual Community and
Web Portal Strategies
NIMISHA.T
13MCA11030
Virtual Community
 Also called a Web community or an Online community.
 It is a gathering place for people and businesses that
does not have a physical existence.
 Exist on the Internet in various forms
– Usenet newsgroups
– Chat rooms
– Web sites
 Offer people a way to connect with each other and
discuss common issues and interests
2
Virtual Communities (Continue…)
 Helps companies, customers, and suppliers
interact in a mutually beneficial way .
 Three key elements are required to make up a
virtual community:
 Cellular-satellite communication technology
 Intelligent software agents
 Electronic marketplaces
3
4
Cellular-satellite communications
technology
 Can be packaged with
• Notebook computers
• Personal digital assistants (PDAs)
• Mobile phones
 Wireless Application Protocol (WAP)
Allows Web pages formatted in HTML to
be displayed on devices with small screens
5
Web Page Displayed on a
PDA(Personal Digital Assistant)
6
Electronic Marketplaces
 Marketplaces
– Can serve people who want to buy and sell a wide
range of products and services
7
Intelligent Software Agents
 Programs that search the Web and find items
for sale that meet a buyer’s specifications
 Some software agents focus on a particular
category of product
8
Virtual Communities (continued)
 Virtual learning community
One form of a virtual community
 Can help companies, their customers, and
their suppliers plan, collaborate, and transact
business
 Google Answers
Gives people a place to ask questions that are
answered by an expert for a fee
9
Google Answers Page
Virtual Communities (continued)
 Most web communities are Business-to-Consumer
 Business-to-Business community also emerged
 E.g: Milacron’s Milpro site
They manufactures machine tools and sells
them to a wide variety of industrial customers.
10
Milpro virtual community site
11
12
Early Web Communities
 The WELL ( “whole earth ’lectronic link”)
• One of the first Web communities
• Founded in 1985
• Began as a series of dialogs among San
Francisco authors and readers.
• Members pay monthly fee to participate in its
forums and conference.
• Purchased by Salon.com
13
Early Web Communities(continue…)
 GeoCities
• Free web space for members
• Sells advertising to generate revenue
• Owned by Yahoo!
 Tripod
• Founded in 1995
• Offered its participants free Web page
space, chat rooms, news and weather
updates, and health information pages.
• Purchased by Lycos (search engine site)
14
15
Web Portal Strategies
 Combinations of virtual communities, search
engines, and Web directories.
 Provide a high degree of “stickiness” that is
extremely attractive to advertisers.
 Top 10 most-visited web sites included 7 web
portals.
 Examples include AOL, Excite, Infoseek, Lycos,
MSN, Netscape Netcenter, Snap, and Yahoo!
16
17
Stickiness of Popular Web Sites
homebid.com
 Smaller business that create a portal site
 Conducting online auctions of residential real
estate
 But plan to become an all-purpose real estate
web portal by allowing
• Buy home
• Finance it
• Register for electricity
• Telephone
• Other necessary services
18
homebid.com home page
19
20
Mixed Revenue Portals
 Time Warner’s AOL unit
• One of the most successful Web portals
• Charges a fee to users and has always run
advertising on its site
 Yahoo!
• Now charges for the Internet phone service
originally offered at no cost.
21
Internal Web Portals
 Run on intranets
 Can save significant amounts of money by
replacing the printing and distribution of paper
memos, newsletters, and other correspondence
 Can become a good way of creating a virtual
community among employees
THANK YOU

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virtual community and web portals_ecommerce

  • 1. Virtual Community and Web Portal Strategies NIMISHA.T 13MCA11030
  • 2. Virtual Community  Also called a Web community or an Online community.  It is a gathering place for people and businesses that does not have a physical existence.  Exist on the Internet in various forms – Usenet newsgroups – Chat rooms – Web sites  Offer people a way to connect with each other and discuss common issues and interests 2
  • 3. Virtual Communities (Continue…)  Helps companies, customers, and suppliers interact in a mutually beneficial way .  Three key elements are required to make up a virtual community:  Cellular-satellite communication technology  Intelligent software agents  Electronic marketplaces 3
  • 4. 4 Cellular-satellite communications technology  Can be packaged with • Notebook computers • Personal digital assistants (PDAs) • Mobile phones  Wireless Application Protocol (WAP) Allows Web pages formatted in HTML to be displayed on devices with small screens
  • 5. 5 Web Page Displayed on a PDA(Personal Digital Assistant)
  • 6. 6 Electronic Marketplaces  Marketplaces – Can serve people who want to buy and sell a wide range of products and services
  • 7. 7 Intelligent Software Agents  Programs that search the Web and find items for sale that meet a buyer’s specifications  Some software agents focus on a particular category of product
  • 8. 8 Virtual Communities (continued)  Virtual learning community One form of a virtual community  Can help companies, their customers, and their suppliers plan, collaborate, and transact business  Google Answers Gives people a place to ask questions that are answered by an expert for a fee
  • 10. Virtual Communities (continued)  Most web communities are Business-to-Consumer  Business-to-Business community also emerged  E.g: Milacron’s Milpro site They manufactures machine tools and sells them to a wide variety of industrial customers. 10
  • 12. 12 Early Web Communities  The WELL ( “whole earth ’lectronic link”) • One of the first Web communities • Founded in 1985 • Began as a series of dialogs among San Francisco authors and readers. • Members pay monthly fee to participate in its forums and conference. • Purchased by Salon.com
  • 13. 13
  • 14. Early Web Communities(continue…)  GeoCities • Free web space for members • Sells advertising to generate revenue • Owned by Yahoo!  Tripod • Founded in 1995 • Offered its participants free Web page space, chat rooms, news and weather updates, and health information pages. • Purchased by Lycos (search engine site) 14
  • 15. 15 Web Portal Strategies  Combinations of virtual communities, search engines, and Web directories.  Provide a high degree of “stickiness” that is extremely attractive to advertisers.  Top 10 most-visited web sites included 7 web portals.  Examples include AOL, Excite, Infoseek, Lycos, MSN, Netscape Netcenter, Snap, and Yahoo!
  • 16. 16
  • 18. homebid.com  Smaller business that create a portal site  Conducting online auctions of residential real estate  But plan to become an all-purpose real estate web portal by allowing • Buy home • Finance it • Register for electricity • Telephone • Other necessary services 18
  • 20. 20 Mixed Revenue Portals  Time Warner’s AOL unit • One of the most successful Web portals • Charges a fee to users and has always run advertising on its site  Yahoo! • Now charges for the Internet phone service originally offered at no cost.
  • 21. 21 Internal Web Portals  Run on intranets  Can save significant amounts of money by replacing the printing and distribution of paper memos, newsletters, and other correspondence  Can become a good way of creating a virtual community among employees